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February 2024 by Danny Ryba
I had a great experience here - the staff was friendly and helpful, and they helped me swap out a battery that was nearly corroded in place. They also reminded me about a core battery return discount to save some money. They went above and beyond to help out and I will definitely be returning!
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September 2023 by Aidan Astin
As someone who works on cars often, I highly recommend Advance auto. Great selection of parts and good prices, as well as knowledgeable staff.
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June 2023 by Buster Ray
This location has gone way downhill. I always try to place my order online and pick up in store. Today when I got there I was 3rd in line and a 4th customer was leaving complaining about the people in the back not helping. It took the one employee that was actually working (Mr Smith) about 12-15 minutes to get to me, we could here several employees in the back having a good time while the line grow longer. I would have thought that the employee over at the commercial counter would have at least told the others to come help, but NO. After it became my turn about four additional employees appeared and finally started helping others.
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May 2023 by Quan Brown
Kelz was an absolutely amazing guy. I truly appreciated his impeccable customer service and willingness to help me. Because of him I'll continue to patronize this establishment. Wado, Kelz
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May 2023 by Colby Mitchell
Sales rep knew literally nothing about basic car parts. Was not helpful at all & ignored me once he couldn’t find what I was looking for.
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April 2023 by Dulce Perez
Great service, it's was lil ?️ but she help us with our battery. I had previously went to 2 other places they couldn't help me ..
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February 2023 by Brice Tomlinson
Meh - okay experience I guess. Maybe just a bad day for the store slapped full of associates.Entered building, three employees were yelling across the store to each other.Took about 10 minutes of me standing there at counter for someone to come up - wasn't really greeted. but ok.Gave me the scan tool - brought it back - before I coould ask to look a part up person walked off. So I just left and went to O'reilys down the road. Who greets you when ya walk in, and have associates at the front waiting to help customersI will try this location again one day, and move the 3 stars up or down depending the next experience.
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February 2023 by Coty Womble
Horrible experience. Young boy with no experience trying to advise me. He couldn't even find the nodes to test my battery.
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January 2023 by Don Simpkins
Good friendly service I thought the sales person went above and beyond to help me.
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November 2022 by Frank P
Replacing my headlight. The youngest guy there can't remember his name was very helpful. When I came to return it for not fitting he asked me if took out the high beam light by accident and came and pointed it out to me. He was right!
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September 2022 by DrSheirra Marci
Andre was exceptional!!! I went to Advance to pick up my battery for my car. Since my old battery had basically exploded it seems it took much longer than expected to change my battery. Andre was very patient, professional, and helpful. He did everything he could to help as quickly as possible. However, there were a few challenges. Andre called another coworker Anthony to come assist. Together they were able to get the old battery out and the new one installed. Though the process took longer than expected, I am truly grateful for all the help! Thank you so much!! Awesome service!!
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August 2022 by Desi F.
Only one star since I couldn't give 0. Customer service was none existing, also didn't have machine or tools on hand to help out. No recommendations given or care at all. Waste of time to stop here.
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July 2022 by Andie Sweetswirl
Brought my battery in and they said it was 80% charged and offered to charge it to 100%. Picked it up the next morning and it had battery acid all over it and the machine was taken apart. I asked them if everything was ok and they said yes you can take the battery. Never worked again. It was only 6 months old . Had to buy a new one for $200
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May 2022 by Akula HullSeven
Good place. I needed some vac hose and they told me to go back behind the parts shelves and find the right size and bring the spool back up front to cut it and buy it. Made it easy.
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March 2022 by Darnessa Odom
The Manager there has a very unprofessional. She's doesn't have any professionalize about herself. If she stays the Manager they won't be open much longer. She use to work within our apartment leasesing office. She was let go because of her again not being professional. I wish that I could give a 0%
