“For our renovated bedroom, we never considered using any other company because of the great customer service, superb quality of the flooring, fantastic pricing and the expert technical skills of the floor installer. We had used Enhanced Floors for the kitchen and den flooring previously.
Elizabeth displayed sound customer service, intelligence, technical knowledge and concern for our customer satisfaction. Elizabeth’s personality and communication skills are unsurpassed. All of our questions and concerns were answered to our satisfaction. Elizabeth ensured the floor installation were on the days we preferred and that the product was available as well. Elizabeth’s decisiveness, poise, confidence and determination represent the image of today’s customer service owner/ representative.
The flooring technician, Junior (JR), came and did everything necessary to ensure the sub-floor was perfectly level. Junior sanded the floor joists vice sanding the plywood and making it too thin. He put down a cement self-leveling compound and on the second day, he installed the flooring and quarter round. Instead of putting down the next flooring piece in the box, he made sure that the design and color scheme, looked fabulous and off-set the boards.
Junior’s remarkable ability to make this the best day of our lives and his meticulous attention to detail and coordination efforts, resulted in giving us a bedroom floor that is unmatched.
Junior displayed great customer service, intelligence, technical expertise and professional knowledge and his communication skills are unsurpassed. He possess the qualities necessary in a successful business – the ability to balance the needs of the company with the greater needs of the customer.
If you are looking for a company that is more concerned with customer satisfaction vice getting your money, than Enhance Floors is the only company that embodies this statement.”
“I moved into a new home and had a year warranty on the floors. I submitted requests with my builder to to get several floor planks replaced that were peeling and Strathmore came until it was perfect. I appreciate Fabio coming twice to look at the floors. His crew (Guero, Berna, and Jader) was excellent.”
“Had a really great experience working with the folks at Carpet Depot Mableton. Did two projects with them: 1) replaced all the old upstairs carpet with new hardwood and carpet and 2) completely refinished/repaired the staircase (added hardwood to landing, replaced risers, refinished surfaces and added a runner) which was originally all carpet and missing pieces. It was a complicated job, but the work turned out great which speaks to the quality of both the product and labor. Any small details you notice, you can just call them and have them fix. All at a very fair and reasonable price. 5-stars highly recommend”