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May 2023 by Mandi
I don’t know who is doing my S/O taxes at this location but it is COMPLETELY INAPPROPRIATE to call someone after 10:00 at night & continuously call after 11:00 going on midnight. We were asleep at those hours & this “person” called a good 5-6 times FROM H&R Block. No company should be calling at those hours of the night. The ONLY people who should be calling after 8:30-9:00 is family & it being an EMERGENCY! And if someone DECLINES a call at those hours, don’t be rude & keep calling over & over & over & over. It is common sense! Put yourself in those shoes. How would you like it if someone called you repeatedly at those hours while you’re trying to sleep?? I seriously hope that corporate or someone that’s higher up sees this & mentions something about it. It’s rude & disrespectful to call that late in the evening.
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May 2023 by Felix Okundaye
Great App.
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March 2023 by camille muir
*BEWARE* This was the most unprofessional experience I have ever had. Omolara was my tax professional and I will say I would rather do my own taxes than return to her and this establishment. First - the inaccurate advertising. There is a sign in the lobby that says in big bold letters “Free audit defense” and “transparent pricing”. Well they charged me $155, not the $80 I’d been quoted. She also tried to sell me $40 audit defense. Second - she was 10 minutes late to our appointment, like walked in the door 10 minutes late. Her phone was also going off the entire appointment. AND the 2 nights before, she called me at 8:30 pm. That’s just inappropriate. She talked down to me and was rude. She kept asking me to sign things and when I asked about them, refused to explain to me, but just said “I’ll explain later at the end.” I’m ashamed to say that I was rude back by the time I left, but I will NEVER be returning.
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March 2023 by Judith Murray
Fast and efficient service. It was great to be able to upload documents to the H&R Block app in advance
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April 2022 by Ann Marie Spencer
I didnt have an appointment and the tax professional was awesome but the receptionist Tracy made it all happen for me.
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March 2022 by Danilo Pezzotti
Al was awesome! he was super understanding and explained everything in such a detailed way, and he was able to help us with all the different documents we had, we will definitely try to work with him next year if possible. Excellent service
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February 2022 by Ronisha Payne
My total experience was smooth and understanding
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February 2022 by Danisha Scott
Accurate Easy and knowledgeable about my return.
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August 2021 by Krystal Henderson
Cindy is always great and fast. We would give her a 10 if we could! She has done our taxes for almost 5 years and every year we get great service with a smile!
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April 2021 by Margaret Myers
Very thorough, easy to work with. I will use Angelo again next year. She was awesome.
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April 2021 by Patricia Bynum
The people that helped us at Floyd Road Office were just great. They were so friendly and gave us so much needed help. Glad they are so close to us in Mableton. Angela and Charlotte were so nice to us.
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April 2021 by sick boy
How satisfied I was with my service
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March 2021 by Krissie Morgan
Cindy is always great and fast. We would give her a 10 if we could! She has done our taxes for almost 5 years and every year we get great service with a smile!
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March 2021 by yanet fundora
Felicitas Guzmán did our taxes. Not only was she extremely patient but had such a great energy. I am very appreciative of the service she provided for us. She was outstanding, knowledgeable and friendly.
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March 2021 by Mack Denny
Because everyone I've ever dealt with has been friendly and helpful
