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February 2024 by Troy Fullen
Great staff very helpful and friendly
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August 2023 by Michael Huddleston
Have been notified prescription is ready several times. Can part of prescriptions if I can't afford all of it at the time. If they're out, they call when it comes in.
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June 2023 by Mark G.
These people work hard. Overall,they do a great job. It is really hard to complain about a group that is consistently getting out the meds for their customers. Yes, occasionally, the wait is longer than wanted, but when you talk to them, they are very committed and concerned about what they do. How can you complain about them, when you really look at the volume of customers they serve with a . I definitely recommend this pharmacy. Great people committed to doing the best for the customer.
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December 2022 by Vris Agu
from being a great pharmacy to being one that is useless. They never answer the phone. They always have the drop-off window closed.. Kroger just needs to shut this pitty Pharmacy down.
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October 2022 by Dale Guy
Can't fill my medications like diabetic drugs, Trulicity, insulin. Sent a message on backorder and not available from the manufacturer. Lily is the manufacturer. Trulicity is being manufactured. What is the pharmacy saying in the statement. If it isn't manufactured it can't be on backorder. Avoid this pharmacy they're crazy.
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September 2022 by Stephanie Ward
Closed up shop over half an hour early and I couldn't get my medications. If they were going to do that, they should have told me while they were on the phone with me an hour earlier. Not keeping your posted hours is a HUGE issue for something like a pharmacy.
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September 2022 by Beverly White
Pharmqcist was petty and seemed to enjoy the power of denying a request while lying and saying it was illegal.
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August 2022 by Blacc Gypsy
The worst pharmacy.. It's a issue every time I have to go get a prescription. The prescriptions are never ready and the staff, always rude. They never answer the phone and when they do answer the phone you're put on hold for hours or they will hang up..
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July 2022 by Stephanie Hicks
Closed up shop over half an hour early and I couldn't get my medications. If they were going to do that, they should have told me while they were on the phone with me an hour earlier. Not keeping your posted hours is a HUGE issue for something like a pharmacy.
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May 2022 by Abbe Stas
0 stars look elsewhere. This Kroger pharmacy is absolutely trash they do not have good customer service or evee have any medication in, specifically Christopher.. who works at the front… he is extremely slow, it’s embarrassing and Unbearable, he does not understand how to be kind and polite and understanding when people are going through a hard time….medicine is very important and in my situation is life or death to my unborn child, he was very rude and I will not be back to this pharmacy if I can help it.
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May 2022 by Abbe S.
This pharmacy is the worst I have ever worked with. Most (not all) are rude and don't seem to understand how important medication is, it's clearly just a job and saying " I'm not sure when it will be in" When I was told it was supposed to be there is not an acceptable answer. if you don't have enough medication to give when it put in the way I see it is it's on them to order more call me when it arrives not my job to call them and tell them out of the medicine they didn't give me enough of.... If you see Christopher working the front RUN he is extremely slow in everything he does and obviously not very professional.
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February 2022 by Shica Shantelle
A lady named Lola (name tag) in the Pharmacy was being disrespectful to my mother. We came earlier that day to get meds and as we walked away she shouted at us in disrespect and when we came back later she saw my mom and turned and talked to the other lady and kept my mom waiting. She did not even let us know about the GoodRx discount until another customer did. She was rude saying discount cards were expired when they weren't like she did not want to be there. If someone is dealing with meds they shouldn't show attitude.
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January 2022 by Rose Bailiff
Will not answer the phone tells you that medicine will be ready at a certain time but it is not. I have to find a way to go to pick up my medicine and when I can’t find out if it is filled because the website just spins and nobody picks up the phone and you close at 5 . Horrible Horrible service.
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January 2022 by Leslie Coleman
This pharmacy is the only place that carries my child’s medication and I have been dealing with these people for the past 5 years and it just keeps getting WORSE!! They consistently run out of his medication and always say “it’s been ordered” and act like it’s not a concern that he has NO MEDICINE BECAUSE THEY CANT KEEP IT STOCKED!! And it does absolutely no good to complain to anyone because NO ONE CARES!!! Not Kroger Corporate or the people working at the Floyd Road location. Slow moving, non motivated, life less and grim are the folks at this pharmacy. Everyone acts miserable and I can’t wait until his medication is changed so I can FINALLY STOP HAVING TO DEAL WITH THIS PLACE.
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January 2022 by Steven Ford
the worst.