Martin's Restaurant Corporate Office receives mixed reviews highlighting both positive experiences and areas needing improvement. Customers praise the restaurant's biscuits as the best ever, with favorites like bacon and egg or chicken, and appreciate the good quality bacon. Some locations, like the Austell, GA store, feature friendly employees who go out of their way to make dining pleasant, with special mention to a staff member known for being super nice. However, several reviews point out issues such as slow service, uncleanliness, and a filthy restaurant and parking lot. Concerns about food quality are raised, with one location’s grits being notably burned. Customers express confidence that the corporate office will investigate and address these problems, especially when issues persist over multiple visits. One location in Norcross, GA, received praise for excellent management and customer service, with staff efficiently handling high crowds. Overall, the reviews reflect a mix of great food and service at some locations, contrasted by cleanliness and consistency issues at others.
Fighting between workers. Don't know how to work. My order was wrong and was told it was right. I paid over $30 will never go back.
October 2024
Why does It take 25 minutes to get 2 biscuits when I'm only the 2nd person in line? every location has gone down the TOILET. ive been coming here 30+ years......STEP IT UP OR I'LL STEP AWAY
August 2024
Chairs at the Hwy 5 Douglasville location are filthy! Need a thorough cleaning!!!
