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July 2023 by Google user
Rick’s Automotive completed extensive repairs on my 14 yr old vehicle quickly and at a reasonable cost. I appreciated the great communication throughout the process to keep me updated on the progress of the work. From scheduling the appt to picking up the car, we experienced excellent customer service. We’d definitely use them again for any future repairs.
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April 2023 by Porsch F.
Word of advice---do not patronise Rick's Automotive services. If you like price gouging, a lack of transparency, and fraudulent estimates, well Rick's Automotive is the right place. For example, the first estimate Rick provided to replace a transfer case on my Porsch Cayenne was $995 for total labor, and $295 for diagnostic. After I shared with Rick's that I had a car warranty through CarSheild (CS), Rick's immediately and astronomically gouged the price to 7K. CarShield purchased and provided the transfer case for a cost of $2600. Ricks then lowered the price to an out of pocket cost for $4600? When I questioned them about the ridiculous price gouging he lowered the out of pocket price to $2600. Later on in the week the price dropped to $1600.After having my Porsche for a month and two weeks, I consulted with CarsSheild (CS) to cancel Rick's horrible services. CS agreed that it was in my best interest to sever ties with Rick's. I shopped around and found several auto mechanic shops that gave me guaranteed estimates for transfer case total labor for $800. No out of pocket. My CS warranty covered the entire bill. I called Rick's to cancel services. Rick explained that he had to charge me $400 dollars to get my truck back. When I asked Rick what was he billing me $400 for? Rick's reply..."I'm billing you $400 for telephone labor...for calls made to CarSheild". What a serious A-hole. I had to contact legal counsel for advice. I will also be filling with the Better Buisness Beareau. If anyone of you require proof of why you shouldn't patronise Rick's Automotive, I'll gladly share all the recorded conversations along with the ever changing, mysterious fraudulent estimates Rick shared with me. Feel free to contact me at
[email protected]
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March 2023 by Sanji Ekanayake
Replaced leaking steering fluid pump on my wife’s 2014 GMC Acadia. Price was right and the service fast. Thank you.
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March 2023 by mocha griffin
Rick and his staff are quick and reasonable. They are friendly and helpful. Keep my cars driving.
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March 2023 by Doug D.
IF YOU SEE RICK'S AUTOMOTIVE ITS BEST TO KEEP GOINGI stopped by Rick's Automotive one day to inquire about my 2013 Cadillac with a no crank no start no communication issue, and explained that my car will start when I jump my starter relay though. They told me they can put a scope on my data lines and run down the problem for $295.00 and I said ok. I had my car towed to their shop on a Friday. That Monday Rick called me and the price doubled, and he even suggested it may cost me in the thousands. I told him I would come get my car. He told me I owed $147.00 because they were able to determine that my car will start after being bypassed. Wait a minute, that's information I had already given them, plus, they never used a scope on my data lines. Though I had my car towed there I gladly had it towed back. It's hard to find good repair shops you can trust, and I do not recommend Rick's automotive.
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February 2023 by Sherrie Williams
You can always count on getting honest work done at a fair price here. That's not something you can say about all mechanic's shop's. I happily send all my friends and family to get their cars fixed here.
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February 2023 by Sharon Derewjanko
I've been looking for a reputable, honest auto mechanic. I went to Rick's and was very impressed. Will definitely use Rick's from this point forward.Services: Oil change
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January 2023 by Chris Jansen
I felt respected and that I could trust them. Very friendly staff and professional staff. They made sure I knew how much everything cost and didn't push me to replace things I didn't come in for. Overall happy. I paid around 375$ for a fuel pressure sensor including diagnostic which seems like a fair price (a little on the high side according to price guides online, but still fair). I would go back.
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January 2023 by Aresha Allen
I called Rick’s about the engine in my son’s car and Ronnie was very helpful. My estimate was provided within the time promised and their prices were reasonable. The estimate was detailed and included pictures. What I thought would take a week was completed the following afternoon. Ronnie was patient with my questions and contacted me along every step of the way. Hopefully I won’t need any more major work done but if I do I’ll be going straight to Rick’s!Services: Auto brake replacement
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December 2022 by Dr. Mumbi
From the first time I called Rick's (in 2016), the owner answered and was professional, proficient, kind and thorough. I had been using Fontaine Service Center and their work began to get sloppy, at best. When I went for an oil change they were not replacing the oil. The engine began to fail. I telephoned Rick's and I made the right call!!! The repairs on my 2004 Chevy Tahoe were completed in reasonable time and the value was competitive. Over the years, Rick's has repaired the engine, transmission, radiator, alternator, brakes, oil changes, and more. The staff and technicians are courteous and they value their work/repairs.Service: Brakes
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November 2022 by Moriah Housman
I had a big issue with suspension and they did a detailed check up of my car including sending me video of the issue under the car. They did a very transparent cost breakdown so I knew just what I was paying for. The repair went excellently and I drove my car all the way to north Georgia with no shimmy or rattling! Plus I'm pretty sure they even removed some paint I had gotten on the side of my car earlier in the summerServices: Wiper blade installation
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October 2022 by Shannon Scales
I came to Rick's Automotive shop because I was having problems with my emissions (Receiving a PO496 code) on Chevrolet Camaro.Rick advised right away that he would have to perform a diagnostic which would take a few hours and he would let me know what was wrong.They performed the diagnostic and let me know within hours what wrong via text and also recommended other things needed for my vehicle which was itemized. I had a choice to select the services I wanted to be done.Rick and theTeam fixed my vehicle in a day and they were Super Professional with their services and explaining everything to me.I would recommend anyone that needs work done on their vehicle to go to Rick's Automotive because it will definitely be fixed correctly and you will receive Superior quality service!!!Thank you so much for being so Professional!!???Service: General repairs & maintenance
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October 2022 by Megan Davis
Rick and his team are top notch. I went in for an oil change and tire pressure check. I didn't feel pressured into more than what I needed. They were timely and professional. I will surely use them in the future!Service: General repairs & maintenance
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September 2022 by Kasi Hoover
I had a wonderful experience at Rick’s. Rick and his whole staff are friendly and professional. I’m always scared of being charged too much or pushed to make unnecessary repairs at auto shops. I didn’t feel that way at all at Rick’s. They do great, quality work at fair prices and will make you feel comfortable and confident that you and your car are in good hands. They will definitely be our go-to auto repair shop from now on.Service: General repairs & maintenance
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September 2022 by Phyllis Goodwin
I was very impressed with the professionalism of these gentlemen. They were very courteous. The workers were so helpful and they helped me get to and from my home. They are very knowledgeable. I will be going back to them for any other problems we have. I would highly recommend Ricks Auto to anyone who has car problemsService: Auto A/C recharge
