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December 2024 by Brigett Slaughter
I went to an event in Macon & had flat tire before returning to Atlanta; Ackerman Wrecker gave me top tier service….if you need a tow…please look no further.
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December 2024 by melody burnett
Nate was very professional, courteous, great customer service, and knowledgeable.
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December 2024 by scooterswig
The technician shows up without most of the tools to do a lockout on a car. What he did have he scratched my paint in multiple locations, bent the door window frame which caused wind noise in the car while driving and scratched my window tint. Not to mention he could not get it open. Do not call these people.
Ackerman if you want photos reply to this and tell me where to send them!
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November 2024 by LeAnn Gunter Johns
Appreciated their fast work at helping us tow the car to the dealership. Terry was kind, efficient, and helpful. Will definitely recommend Ackerman in the future!
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November 2024 by Tyler Bell
I was stuck on the side of the road on I75 in an area with terrible cell service. I finally got through to someone who said they’d be there in an hour. It only took about 40 mins. The driver hooked us up in about 5 minutes and unfortunately the place we wanted to go was closed. He was willing to take us to another location not too far and had a great attitude about helping us get somewhere suitable. Punctual with a great personality this was definitely a great experience using this company. No complaints at all!
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August 2024 by Sharrief Bey
This Company has violated most of the towers that they are doing business with Sheriff Office Inc. Also known as Macon Bibb County Sheriff's Department. This Company is conspiring with Macon Bibb County in order to steal property. They are violating your rights, they have conspire with these Deputy Sheriff Travis Carlisle and removed my automobile from private property without a warrant. They most have a warrant to remove your property from private property. They must give you 24 hours notice before taking your automobile. There must be a probable cause hearing with a Magistrate Judge. They are playing on the ignorance of the people and taking your automobile without due process. They don't have judicial powers to make you show insurance and registration and charge you fees for every day they have your car. They have no judicial power, to do any of these things. This is grand theft Auto, by all parties involved. Look it up for yourself, they can't tell you to show them proof of anything and hold your property. It's all fraud. Look it up for yourself. They are stealing your property and using the Sheriff Department as cover up. If you do not fight for your rights you have none.
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June 2024 by Sherry Thomas
I had the most horrific night. I burst 2 tires and a Rim. My wallet was stolen. My bank card was locked out and Zach was the most patient professional person I could have ran across . I mean this guy stayed there with me through a very hectic situation until I was okay and Situated
definitely need more pple like Zack he was truly AMAZING!!!!!!very kind Soul
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June 2024 by A J
Not at all helpful over the telephone.
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April 2024 by Herb Wilson
Great company to hire! My vehicle broke down and I had nowhere to go on Easter. They showed up quickly and towed my car in Macon. They were very compassionate. The entire team was helpful. They all went above and beyond!!
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April 2024 by Sherman Wilson
On 26 Mar 2024 about 10:00 AM I called Ackerman for assistance. Needed a tow from Hartley Bridge Rd. to the Honda dealership.
On the first ring Ms. Marlene answered and got great service! The driver Mr. Terry (from England, accent and all!) was very polite and professional! The location was very dangerous but he loaded the vehicle with ease and delivered to Walsh Honda within 30 minutes.Ackerman will be the first to get any other call for towing in the future!!
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March 2024 by Jasz Anderson
The man that helped me was from England he had a thick accent l thought he was from Australia ♈️ HE WAS AMAZING!! This man went above and beyond what’s expected I can’t thank him enough please tell him I left this review I said I would Thank you
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February 2024 by Courtneygy Maxwell
This is a horrible company. They brought my vehicle to my home in the midst of them delivering the vehicle they damaged my fence and instead of the owner Glenn taking accountability of my fence being damaged by one of his workers he got very rude with me and instead of trying to fix it he told me I will have to wait until he was ready to fix it to have it fixed. I received a quote from a reputable fence company and he won’t pay for them to come do the work their is also a report I filed with geico since I got the tow through geico and they would give me a and geico the runaround it’s been a year and all the women in his front office do is say they will put a note on his desk. Which I hope reporting this with geico and the BBB will help me remedy this damage I will have to just take legal action next.
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January 2024 by DANA DANE
Very professional and fast service....The "GOAT" was awesome!
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January 2024 by Consuela Newberry
Called this place looking for a part they assured me they could get but never said I had to pay before I could get long story short had I known to pay for it this morning I would’ve then would’ve picked up. When arriving the guy was not friendly was not helpful and acted like he didn’t want our business. I would not recommend this place to any single person made a blank trip bad experience don’t go
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January 2024 by McIntyre Jheri
Donnie came on Christmas and took good care of me in a matter of minutes! I so appreciate him dearly
