-
January 2024 by Dalyn Sears
I'll give her two stars for checking out with obd II scanner for thrown codes but she said I had to research them. I've never had someone do that. Good thing I got smartphone.?
-
December 2023 by Suraj patel
If you show up at 8:01 or 29 minutes before they close you they will come out say system is down . Why store door open just close it if system is down. Beware if plan shows up before the store close
-
October 2023 by Mandi Dale
Just want to say that Zack REALLY helped our family out in a very big way. He went above and beyond and saved our family vacation as we were passing though. Top notch!
-
September 2023 by Penelope Thum
This trip was more for my husband! He is Mr. Fix it and prefers to work on everything himself. It is a big plus when he finds what he needs the first time.
-
July 2023 by Eloy Bencomo
Is EVERYTHING more expensive now?A basic radiator hose $37? Sounds overpriced to me.Service was good but if you don't want to overspend for the item, great service makes no difference. IMHO
-
July 2023 by Nathan Cumbie
The staff here is always helpful and very friendly.
-
March 2023 by Shocka Baity
This particular location does NOT deserve a star but it wouldn't let me post without choosing a star. The people in this store were very unprofessional. When a product is sold they need to verbally display that certain items cannot be returned even after they saw the product bought would not help us on our vehicle. The man even told us to take the product to another location to see if we could get our money back. He even stated call corporate, I don't care, this is not the first and will not be the last time someone calls on me. Poor customer service. We were not rude to the gentlemen but he was very rude. Customer service is key and being respectful is also important.
-
March 2023 by Darleen Viera
Worst Advance Auto Parts ever, if you don't want to help customers go home, as simple as that.Worst customer service.
-
December 2022 by John Sheffield
I live in Forsyth, but had to go to 3 different locations in Macon for my order
-
October 2022 by DAVID JACOBS
Nice people but my parts don't stay stocked at that point I can order myself!!
-
August 2022 by Mckinley A. Miller
Got what i needed. Great place and clean store
-
May 2022 by Evelyn Tuck
My car wouldn't start this morning (around 10:15). I had to have the battery jumped -called roadside assistance, who came fairly quick. The battery was 8 1/2 years old, (original to the car and had never failed to start before!), and once running, I drove straight to the Advance store, about a mile. Two clerks immediately asked if they could help, described three options, I chose and paid for one. The young man brought it to the car, installed the battery, and I was good to go. They couldn't have been nicer, and I couldn't have had a more pleasant experience. Yes, I would recommend Advance Auto Parts wholeheartedly!
-
May 2022 by Thomas Goldberg (Tommy)
Big thank you to Tim. He went over the top to help me out. I was on my way home from the mountains and my lug nuts got loose and I lost one. I pulled off as soon as I could and came to the store. Helped me find the lug nuts I needed. He even got a torque wrench and made sure that they were all torqued to spec. Thanks again Tim, I really appreciate it.
-
March 2022 by Bobby S.
On the way to a job early one morning, and 100 miles from home, my alternator went out and I was able to limp my vehicle to the parking lot of Advanced Auto Parts. They didn't have the part in stock, but another location close by had it. Instead of waiting several hours until the regularly scheduled deliveries, the manager sent someone to pick up the part. They had the alternator to me within the hour, and allowed me to replace it in the parking lot. They even loaned me a couple of tools free of charge. I don't think I've ever experienced such helpfulness and hospitality from an auto parts store before. I'm extremely grateful to the staff and manager at Advanced Auto Parts, and would highly recommend them to anyone.
-
March 2022 by Michael Lucas
Walked in the store both sales associates were at the counter no greeting no acknowledgment but it was OK I was just there to get some overprice motor oil but when I got to the counter the sale associate (with a big white beard) never acknowledge me as I put my motor oil onto the counter he was “very busy”with something on the computer apparently but did not even acknowledge a customer in his face so I left the oil on the counter and took my hard on money somewhere else … please note:owner need not respond to this just know that I think if you had a bunch of baboons working in there they would probably have more social graces than the two backwards people you have working in there now
