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February 2025 by Emilee M.
To the people working on 2/5/25 at 6:45 pm.
Went to American eagle to get a jacket that we wanted at 6:45 and the door was locked so we checked the times and as we were pulling on the door the girl with the curly looked at us from behind the counter and shock her head no. Then walked to the back after about 4 minutes she came back and unlocked the door then proceeded to tell us “don’t mess nothing up” then had an attitude the whole time while checking us out. We spent two minutes in the store and they acted like we were up to no good. Employees were rude and had attitudes. Also don’t lock the store up at 6:45 when yall close at 7:00.
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October 2024 by Aaron Gaultney
The people at the counter were rude and not helpful at all will not be back
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June 2023 by Madison Wyche
A worker by the name of Carmen was much help to me finding jeans that would fit over my ginormous tush. She was very kind and respectful, and such a beautiful young lady. I will keep coming to American Eagle to have the best customer experience. Thank you so much, Carmen.
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March 2023 by Joe Westbury
Don’t close dressing rooms before you close. Terrible customer service.
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February 2023 by April Deese
Always enjoy coming and buying clothes for the kiddos
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February 2023 by A D
Always enjoy coming and buying clothes for the kiddos
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August 2022 by M Freeman
Friendly staff and good selection. Clean and neat presentation clothing
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July 2022 by Marcus Freeman
Friendly staff and good selection. Clean and neat presentation clothing
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May 2022 by Mr. Pickle
Staff was so nice and chill. Great selection of clothes when i went in.
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January 2022 by Alexis Campbell
There was like 6 girls working there standing around complaining to each other and each one of them was standing in front of the jeans wall I was trying to look at they just stared at me and didn’t move as I was trying my best to reach around them. Not one customer was talked to or helped while I was there which is ridiculous since they have so many people working at once. If you need help at all or just to look at a certain product an employee is in front of don't bother coming in.
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August 2021 by Heather T
We had a really good experience with customer service. Two ladies were helping us and got us our changing room. Will be back for sure. 8-6-21 5pm
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June 2021 by Dixie Boyd
Comfiest/ longest lasting jeans I’ve ever worn! I still have some from 6 years ago in perfect condition! 10/10 would recommend
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May 2021 by Pfister McDuffie Michelle
Great friendly team right when you enter the store! They find out what I wanted and go show me where it’s located! They tell me the fitting rooms are open so I was able to try on everything. We
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April 2021 by Greg Harris
Shotty customer service closing the fitting rooms over an hour early. Put simply I'm not going to buy jeans if I can't try them on and make sure they fit. This store lost my patronage because I'll drive to American Eagle in Warner Robins before I shop here.
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January 2021 by Julie Curbow
Stopped there to get some jeans for my daughter tonight. Wasn’t asked if I needed help once in store. Walked all over store looking and passed 5 associates who never asked if they could help me. 3 of them stood around talking the whole time. Went to check out and the mom jeans didn’t count for sale. Cashier didn’t tell me that before ringing me up. So tried again looking for another pair with no help from the 5 associates in the store! So I walked out with nothing! Whoever the manager is there needs to take note of this! I’ve worked in retail and this is terrible service!!
