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March 2024 by Latoya Hill
Definitely calling corporate the say clsed at 826p.m the internet clearly say close at 9.pm I've been in there before after 8 so I know they closes when they get ready and had the door unlocked wait til I walked in to say we closed This is Saturday 3/16/2024
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February 2024 by That_one_Slytherin _
On the website it very clearly states that they close at 9pm. At not even 8:15, I tried to go in to look around for a few minutes and all of the doors were locked indicating they were "closed." Either fix the website or don't close nearly an hour early.
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August 2023 by Candy Mann91
They get a 1 star from me due to the fact that TK the ASSISTANCE STORE manger always have a messed up attitude whenever I visit this store. She never greet you with warm welcoming. I remember asking a question and her being very sarcastic by the mouth, as if I told her to work here . This behavior from her has occurred several times while visiting here . I just was in the store Wednesday 8/16/23 to get my shoes that was put on hold and guess what little miss TK attitude wasn't up too par per usual, and they wanna know why customer don't mind spreading some encouraging words towards them. This company needs too do some about her asap before she get touched!
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June 2023 by Adrienne “Leesha” Lowe
Store has bargain prices, I saw many hip styles. The young ladies who worked here were friendly and helpful? a plus for me!
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March 2023 by Crystal Rosario-Kelly
Went to this store on 2/26/23 and the lady at the register was completely rude I’ve been in this store before and had great service. This lady almost got her a$$ cursed out. If you don’t like your job quit don’t be rude to those who are giving you a pay check.
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March 2023 by Nina V.
This particular Charlotte Russe was not my favorite considering a portion of the store was blocked off and the staff are rarely available to assist…overall, it’s a decent store with minimal selection…
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December 2022 by Méndez Bravo Felix
Excelente para tu compra navideña.
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October 2022 by Sweet Dream
The girl with the fried dyed orange/honey blonde hair is extremely rude! I saw that more people complained about staff. She pointed to the check out line when my daughter asked which side as if she didn’t want to be there today. As if we chose her job for her. I’m pretty sure they had the same experience I had. Ridiculous!
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June 2022 by Sharon Simon
Incredibly rude and unhelpful staff. I used the fitting room on Saturday 6/25 at 1pm and put the item I tried back onto the rack it came from afterwards. On my way out of the store, the girl with bronze hair behind the counter demanded to know where I put my clothes. I explained that I put them back on the rack. She rolls eyes and says “well next time you needa bring ‘em out here not leave them in the fitting room” again I explained that I put my clothes back on the rack they came from. She rolled her eyes again and turned away from me. So she wasn’t even intelligent enough to understand that I had done her job for her already. I may look like a teenager but I am a 30 year old grown woman and I do not appreciate being talked to like a child. What a pitiful excuse for a representative of your store and company.
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March 2022 by Kayla Hill
This store is horrible and doesn't even open on time. I have been sitting in the parking lot for almost 20 min waiting on this location to open. Horrible service all the way around
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March 2022 by Diamond Brown
NEVER again. It’s as if they find the people with the worst attitudes to work there.
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August 2021 by Heather T
Customer service is horrible. No hello, no asking if we need help. When we check out the lady kept mumbling with an attitude under her mask like we were bothering her. When we left she barely mumbled something about return policy but she clearly didn't care if we heard and acted as if she could care less to be working. We will not be back. Friday August 6. 4:30pm (After reading the bad reviews a year ago it is clear that this store does not care to improve and continues to hire rude staff. It will be closed soon just like the others)
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April 2021 by carlayisabarnes_ 2k pertty girl pertty girl_2k
The worst customer service every!!! 3 ladies was their not one acknowledged me and my husband as we enter the business then after we went through the shoes in the store that was all over the place and no one even asked if we needed help as we stood at the register they continue to with their conversation about Gods know what I finally ask if the register was open no thank you come again no have a nice day nothing!! They was to busy running their mouth then helping so never again will I go back in their
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April 2021 by Carles G.
The customer service in this store is horrible!! They were rude and very dismissive!!! They didn't acknowledge me nor my husband never got asked if we needed help because they were to busy having their own conversation!!! Like if you are not a people person you don't need this job!! I will tell all my friends to not visit this location because they will never get any more of my money
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April 2021 by Lauren Oliva
Prices are always nice can't say anything bad about the store