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March 2024 by haley bozeman
Recently went through the drive thru and didn’t receive all of my food. Total miscommunication as I placed the order separately, so mistakes happen. Also my fault for not checking I had all of my items before leaving. I called after realizing and spoke to the manager Elijah. He was very kind, apologetic and professional! He took my name and order and when I went to claim my food the next evening, the two ladies working the drive thru window were beyond amazing! My remade order was perfect and fresh and the customer service was top tier. Management and staff were awesome! Thanks so much!
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March 2024 by Jeffery Jenkins
Da tray deal is da
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March 2024 by Josh Arseno
Great food and
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March 2024 by Chuck Richardson
Great Burger and fries and milkshake!Window service not great and atmosphere outside was not good!
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February 2024 by Tanya Stewart
We have been eating here for several years but haven't for a year. The food has gotten so bad and the service is horrible. Shame, this is a Christian company..bad example for Christ.
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February 2024 by Ch'lyiah Mims
The customer service was horrible went through drive thru ordered the 6.99 tray deal plus a Cajun ranch wrap and a Cheeseburger quesadilla the light skin girl with the puff misheard me and rung me up for a cheese quesadilla and the communication was horrible the so called manager told me about a policy talking about the crew thought it was free I guess they thought I was trying to get over on them which I wasn’t instead they end up charging me for a whole another Cajun wrap when they forgot my quesadilla!!! In my bag and they also threw away my Cajun wrap when I paid 15.11$ I never heard of that policy before which is very stupid they need to tighten up if they can’t handle a very busy restaurant and give out the right food and not throw away food they would be a whole lot much better not working there .they knew they was wrong when they end up throwing away my Cajun ranch wrap and the whole bag with the receipt on it won’t see me again ?what kind of restaurant don’t accept tap pay they have to go to the back and type your card number which gives me very much scammer vibes.
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February 2024 by Laura Harris
Trinity has wonderful customer service I get off work late and come to this location over Tom hill and any other chain of restaurants...she is always pleasant even when the line is wrapped around the bulding. Poor customer service is so common now.. so always getting wonderful service should be recognized.....
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February 2024 by Jeffrey Klepper
Got drive through around 6. Was no line and the food came out really quick.This location does not have fried okra.
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February 2024 by Ed Livingston
Parking: Easy access
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January 2024 by Mark's garage Hedgesville WV
Friendly staff good service Been to other cook outs all around all have great food ?
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January 2024 by Jaye Lee Passage
I did not love it.Cheddar whiz on a cheddar burger was a huge disappointment.I really liked the shake. I hope it was made with real milk and ice cream.I will not forget this place. And, remember not to stop by, again.
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January 2024 by Denisse Trnka
Chicken and cheese quesadillas you can't beat it for a 1.99
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January 2024 by asia mal
Food is fresh, it taste just like a bbq. My favorite food is their onion rings. They are real onion s and cooked fresh every time . Yes I've ordered it multiple times ? , and they never disappoint .
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January 2024 by simmons
Horrible. All the food was wrong.
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January 2024 by Tasha Lynn
Bannana fudge shake was delicious!
