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November 2023 by Nancy Byrd
The people here have always been very nice. They go out of their way to make sure I'm satisfied and happy. They never make me feel bad when I visit with stupid questions about my phone. Customer service at its best !
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November 2023 by Lois Greene
Switched service provider, had some technical issues with my FaceTime and I-Message, Danielle was very knowledgeable and completed my request in a timely manner!! Thanks!!
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November 2023 by CAWARNEST CRUSE
Danielle and Pierre were great and very patient with me. These are great people who represent amazing
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November 2023 by Jo Mastronardi
Pierre and Antonio were a treat to deal with! Their customer service was the Best!! Jo
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November 2023 by Maurice Allen
Pierre was a great help he was fast and had incite on what I needed
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October 2023 by W Searcy
Great service from Pierre he's a hard worker and made sure my phone was working before I leave the store.
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September 2023 by Nick D
I went to this location August 20, 2023 around 1:30 pm to reactive my service and the store was closed. I left came back around 4 and the store was still closed which forced me to go all the way to Gray Hwy. If that store was open why wasn't Tom Hill? If the website says open & it's no holiday the store should be open.
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July 2023 by Jessie Goodwin
Richard was awesome! Helped us with a bunch of different things and was super knowledgeable and friendly.
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April 2023 by Alexia Henderson
Seanette was amazing! She explained everything and made it so easy to understand!! Best cricket store around !!
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March 2023 by Michael Center
The young lady Brittany deloach did a really good job today
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October 2022 by Telma Howard
Seanette and Kristina were very professional and efficient while assisting me with my phone service questions. I highly recommend this store for all of your service needs thank you!!!!
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October 2022 by Jamaal Berry
Seanetta provided top tier customer service. In very quick timing! In and out within 15 mins! Go see her!
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May 2021 by Vereen Williams
After going to several Cricket stores, I gave it one last shot @ Tom Hill. The manager, Ms.Terri was super friendly, nice, polite and knowledgeable. She explained everything in a manner in which I could understand. She was very patient and made sure that I knew exactly what I was getting. She also set up my device for me and never complained about me asking too many questions. Overall my visit was pleasant and I can't brag on Ms.Terri enough. She is definitely changing the atmosphere from earlier this year. I hope she stays with the company. She is definitely my favorite!!
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May 2021 by Kevin White
People can learn alot from the manager at the Tom Hill location. She is patient and goes the extra mile to make sure the customers are satisfied. She's also a great multitasker. She had a store full of customers and got all of them out in a timely manner. Kudos to her!! I asked her name and she said Terri with a smile. Great person, great personality and nice smile. My kind of customer service. I will be visiting her location from now on! Cricket needs more people like her!
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April 2021 by Laticia Chaney
Terry was very professional, patient, friendly, and provided exceptional customer service. I asked if she would help me with getting my new phone to work, she did it with no questions asked and seems to enjoy what she does. Not only did she assist me but she assist another customer while getting me together and the lady was so happy when she left the store and couldn’t thank Terry enough. We need more people like Terry in customer service who enjoys what she does because everybody is happy and it makes a difference! Terry is located at Cricket on Tom Hill Sr Blvd Macon Ga so whatever phone needs you may have, she’ll be gladly to assist you and you’ll be glad you came.
