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February 2024 by kenneth williamson
Reasonable time wait services eager to help you to get you in and out as quickly as they can everybody that works there is very nice and knowledgeable
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February 2024 by Danney Rampersaud
Shout out to Jazmine and the team for going above and beyond and getting me switched out into a different rental I rented out of state with mechanical issues.
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January 2024 by Deangelo Randall
Jersey was very respectful and professional in all aspects of the rental car process she helped me understand the terms and all options on the rental vehicle and all other options that were available at my disposal.
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January 2024 by Zoey Butterfly
This is one of the best businesses I’ve ever used. They are courteous, knowledgeable, friendly and helpful. I want to specifically thank Jersey, she went above and beyond for me and made the unpleasantness of needing an emergency rental extremely bearable!!! If you’re in Middle Ga and you don’t come here for your next rental car ….SMH just SMMFH
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January 2024 by Albert Hinkle III
I would like to thank the Enterprise team at 2840 Riverside Dr Macon GaEveryone there was very professional and courtesy. Even though the power went in the surrounding area they worked diligently to get me and other customers in the right vehicle. I also would like to send a extra thank you to Mrs. Jersey for helping me and also being kind, courtesy and knowledgeable.Thank you all and keep up the great work!
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December 2023 by Dr. Audrey J W Carr Ph.D
☆☆☆☆☆Jersey was extremely polite and helpful. Promptly attention to answering the phone and checking back. Jersey was ecxellent☆☆☆☆☆As for the men and the nasty car - it had just been turned in and they gave it to us nasty with gunk all over the steering wheel- stink on the inside, the car did not get detailed on the outside either. The phone answering service was too long. Held on one time for 45 minutes- ridiculous
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December 2023 by Bryan McMullen
Scheduled a van rental online. Straightforward directions. On the day of rental, quickly obtained the vehicle. The vehicle worked well with no problem. Returned the vehicle and was quickly processed out.
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November 2023 by Olympia High
This enterprise is terrible.They make your reservations and don’t even have a car for you to pick up. The shuttle was late to arrival to pick me up.They simply need to do better. This is terrible. I’m a nurse and this is a huge inconvenience. Tony is terrible.
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November 2023 by Denetrice Pitts
My last few experiences have been good. Larry (I hope this his name) was great the engine light came on and he got me into something else that was really nice. I do recommend that you do book in advance because they are busy majority of the time.
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November 2023 by Jordon Lemus
Everything about my experience was wonderful. Everyone was professional and attentive. Jaron took care of me and made me feel like family, making sure the car was clean and safe. He even called me to make sure everything was okay. I cannot say enough good things about him. Honorable mentions to Cortez and to T as they also made me feel super comfortable. Thanks guys, I’ll be back!
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October 2023 by CJovial W.
I wanted to personally thank our service representatives Jersey and Mario for demonstrating excellent customer service in assistance of our car rental for family Fall getaway! They were helpful in listening to our concerns about a van that was unsafe to drive because of the poor tire tread. When another sale's representative's attempted to rental the vehicle to us and did not validate our concerns. In the future, I am looking forward to working with Jersey and Mario again. Thank you both for your kindness and professionalism in assisting my family a safe and wonderful vacation! All the Best! Satisfied customer!
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October 2023 by Stacie
Jeffrey was extremely helpful, courteous and got me into the vehicle type/size I requested. The process was smooth. Also I want to acknowledge Mario with assisting me regarding my return of rental. Enterprise is my go to rental company. Employees are always professional.
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September 2023 by Ms. K.
This was my first time renting from this location. My experience started a bit shaky, but it turned out to be an absolutely amazing one. The manager, Larry, and his co- manager Cortez both went above and beyond to make sure I had everything I needed. Upon returning the vehicle, Mario also did an outstanding job confirming the details. Another positive about this location, they have a wide selection of rentals. There is also a second location next door strictly for truck rentals, from box truck to pickup truck, they have it. I will definitely be recommending this location to all my family and friends. Thanks Enterprise!!
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September 2023 by Allison Avery
The car we were given was filthy and smelled like an ash tray. The vehicle had stains all over the seats and ash all over. The front passenger seat was very hard to adjust. Honestly, the car looked nice on the outside, but the inside was so trashy looking.
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September 2023 by Lady Hicks
I've used enterprise for years, and I've almost always have had a good experience. The last two times have been exceptional. Jersey was phenomenal with her patience in showing me how things worked on the previous visit. Larry was also a very pleasant and patient young man. He made sure I was in the know about all the features of the vehicle and assured me that if I had any problems that someone would be available to help. Excellence!!
