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January 2024 by Charles Jones
I have no complaints everybody was professional and helpful.
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January 2024 by Eric Sundman
Very helpful you have questions they got you
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January 2024 by Gary T Anderson
Most unfriendly manager eager to close up not helpful bad customer service
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January 2024 by Justin Berry
Great experience! Very helpful staff
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December 2023 by Pro Cans
Austin helped me pick out a great line array speaker on sale for my needs. He listened to my situation and picked a great solution. Store had good inventory and workers!
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December 2023 by Norman Hancock
My next visit, I'm looking forward to picking up an accoustic mini Martin perhaps. Good action on these 3/4 scale Lil axes.
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December 2023 by Richard Shurley
This shop is a great play ground for one seeking to make music. From professionals to beginners.
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November 2023 by Stanley Sabara
Very accommodating and professional staff. Very clean and well managed store. Good item offerings too.
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September 2023 by Mittie Bryan
I have an autistic child that plays guitar for a church. I drive about 63 miles one way to get to this location. My son was trying out acoustic/electric guitars to play at church as he's just learning guitar. We took two back within two weeks time period; he has since learned that acoustic/electric guitars are not fun to play if you have fidgeting fingers. When we took back this past guitar we were told that even though the policy states that they can take bank guitars within 45 days that they have the right to deny a return. They did return it for us after letting us know about this but there has also been other comments made from this same person to which my son did not appreciate before today. I am a jobless woman who has no business trying to buy a guitar in the first place but I do it because of his job at church. I will be finding a place to shop at from now on where we are both welcomed to shop at.
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July 2023 by Jarred Burch
This is the quality work you receive from guitar center. Brought my 85 Gibson sg in for a setup and to lower the nut a bit. That was last week. Went up there today to get it back after they called me telling me it was ready. I live 45 minutes from this store. They wanted me to come back tomorrow to see if he could do a better job. This is a terrible job. Why would I let you touch my guitar again if this is the quality of work that you do? If I were to come in tomorrow that would be a total of 4.5 hours of driving for a simple setup. Needless to say I am done with this guitar center. They have screwed me over multiple times now and act as if it’s just another day to them. Music is our livelihood. That’s why we shop at your horrible store. If you do not enjoy treating musicians with respect then you are in the wrong business.
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June 2023 by Erin Czerwiak
Returned a keyboard and they said the money would be back in my account the next day (more then once, mind you)And it is not.Lost me as a customer when you lie to my face about money.
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April 2023 by chris walker
Horrible customer service. There policy states anything over $250 will be returned by visa or check, what it needs to say is they don't do a cash refund even if you just paid cash for it. Management at Macon location needs to be replaced immediately
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January 2023 by Magie Williams
I really think they are prejudice. Especially the guy with the big holes in his ears. I have never felt so out of place without being able to scream at someone in my life. I noticed the white customers were asked what they needed.Black customers spend your money somewhere else.
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January 2023 by Ronald Metze
I love guitar center they are super friendly I'll be buying my cymbals from there and Drum stick's stuff like that love guitar center ?
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January 2023 by Tophs C
If you are a guitar player, order online or just go to Atlanta or even Columbus. They don’t have what you are looking for. Even if the website says they have it, they don’t. And the exasperated staff knows nothing is going to change. The guitar repair guy is excellent tho. He does a great job.
