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January 2024 by Lizafelia
Hotel was nice and clean. Fairly convenient off the interstate. ALOT of bright lights around the hotel, but does give you a sense of security. The service was VERY nice and attentive. A few restaurants around. Overall I would recommend.
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December 2023 by Brenda Graves
We stayed at this Hampton Mon 11-27-23. First let me start by Thanking front desk attendant 2nd shift. I don't remember her name, we were lost at night in a city we've never been in before. I explain to her that we were lost. She stayed on the phone with us. She directed us to the hotel, the best customer service ever. She waited for us to check in, and acknowledge that I was a gold member. We didn't eat breakfast, because we left at 4am. Great location very clean room and just a great environment. B. Graves.
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December 2023 by Daryl Abell
Handicap rated room did not have ADA height water closet. Minimum grab bars in shower (1) with no hand-held shower head. Other Hampton Inns do better. Otherwise hotel nice.
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November 2023 by susan hopkins
Excellent front desk, Monique.Two women in Breakfast area were amazing.Very clean.
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November 2023 by Kathleen Isherwood
Extremely attentive staff, high quality complimentary hot breakfast. Clean
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October 2023 by Sandy Purdy
Very nice clean room. Nice hot breakfast. Very friendly front desk staff.
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October 2023 by Mark Elliott Miller, MPH
We have stayed in Hampton Inns in multiple U.S. states and am pleased with the hotels most of the time. This one was unquestionably one of the best in the country. The front desk employee greeted us warmly as Diamond members and she was super sweet and professional. The suite with comfortable king bed was bigger than usual and impeccably clean! The breakfast staff were VERY attentive and everything we ate at the breakfast buffet was hot and fresh. Without a doubt, we’d stay here again!
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October 2023 by Mr Slate's Pool Table's
I am so thankful for Monica and Jessica and the lovely lady who was working in the morning. I thought I was booking directly on hampton and I booked on reservation desk. It was a nightmare. The reservation was not found. That company was not accessible. We were stressing out. Canceling the bank card. Trying to get our money back. These ladies did everything humanly possible to help us get another reservation and get our money back. Great customer service and very kind. We appreciate all of you ladies.Thank you so much!David and Jahnna Cravens
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October 2023 by Pamela L.
room is not ready , waiting 40 mins . we have reservations and are a Hilton member . rude staff at desk , no offer of water while we wait .
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August 2023 by Becky Davis
Great employees! Friendly, helpful. Room was great! Breakfast was delicious! We will stay again. Price very reasonable.Rooms: Our room was very clean and the a/c was cooled down bc it was 95+ degrees outside. Very quiet! Slept great. Bathroom was very clean and plenty of clean towels.Food & drinks: Breakfast was delicious! Employees very friendly and helpful.
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August 2023 by Nicole
Hard to go wrong with a hampton. Very rare to find such a great place that allows pets. (Traveling with my mother's dog) A great location, right off 75, but away enough that the noise wasn't a bother. The breakfast of course was fantastic! Waffles and hot chocolate and grits! A nice resbit from being on the road all day.Rooms: Nice and roomyFood & drinks: Breakfast was greatLots of restaurants nearby. Plenty to choose from.
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August 2023 by Ian Wright
Initially got a room that housekeeping had missed. Went downstairs and talked to the front desk, they apologized profusely and gave me a new room. New room was very clean, and I had absolutely zero issues.
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August 2023 by Nicole Jones
**THEFT & PILLS**I’m from Michigan and was traveling to Florida and wanted to find a nice place close to i75. Let me preface this review by saying the beginning of my stay was wonderful. I was warmly greeted upon arrival, the hotel was well-kept, and updated. When I checked out, due to my own negligence, I left behind my $45 Stanley cup. I waited until I got to my next stop to check all of my bags and car to ensure I didn’t misplace it just to double check. I called the hotel to ask if housekeeping had turned it in and unfortunately they didn’t. No investigation, the manager didn’t even give it the time of day (still have not talked to her). I booked a room to stay at this location on my way up to MI (a week later) to see if they had found it by that time. Of course they didn’t. Just because I left an item behind does not give someone the right to STEAL it. Furthermore, my 4 year old daughter found a PRESCRIPTION PILL on the floor of our room and asked me if it was candy (pic provided). I also had my two dogs with me - both of which could have easily ingested the pill. I brought it to the front desk and the woman was very apologetic, which I appreciate but the housekeeping here is LACKING - stealing items and leaving behind prescription pills for children/pets to find.
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August 2023 by Jessica Hance
I don't typically leave reviews but this one is meant solely because of the breakfast staff and really one staff member Akeyla. She was so sweet multiple times checked on everyone, cleaned people's plates up if they were done. And she helped scoop out the waffle batter (cinnamon apple) because the apple pieces made it pour too slow. She just made the morning that much better, even my 13 year old said how kind she was. She deserves the acknowledgement ?
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August 2023 by Stephen Jones
Most of the service staff here are kind and friendly. However, there is one person I have dealt with who doesn’t seem to be very responsive to customer needs.For the most part, the rooms are great to stay in. However, the actual hotel itself has a lot of wear and tear in the carpet. The carpets are also dirty and very dark and many of the corners like they have gotten wet over the years and accumulated dirt or mold.The Internet service here is very hit and miss. Sometimes it’s OK, and sometimes it is absolutely horrible. The hotel definitely leads a little work.Rooms: The one thing that I really love about the rooms here is that they use warm light everywhere.There is a big fascination nowadays with blue light, which is very cold and gray. The rooms here in this hotel still use the traditional incandescent light. They do use high-efficiency light bulbs, but they still have the incandescent warmth to them, which, in my opinion makes the room feel very warm and inviting instead of gray and depressing.
