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November 2023 by Malaika P.
We used House of Hines for the Groom's Party at our wedding. When the suits came in, a groomsman's suit pants were not the correct length. Also, the best man's suit had two different color accessories and the pants did not fit based on the measurements that were done. When the best man went back to pick up the suit, he tried on the pants and they fit. On the day of our wedding, we discovered that the jacket that he previously tried on and was the correct fit, had been switched to a jacket that was way too small. This was discovered less than two hours before our wedding. House of Hines had someone bring the correct jacket to our wedding venue and later refunded the best man. My husband and I reached out to House of Hines because we were extremely displeased and felt that we should have received some sort of refund. Although, the best man was refunded, the bride and groom were the most impacted. The stress, panic, disappointment that we endured, in addition to the wedding photos that were ruined due to one person not having a jacket on were astronomical. I expressed my frustration and was told that there was nothing they could do. I asked to speak with someone in a position to make it right, and was told I was speaking with the correct person. I am very disappointed. We did not have to receive a full or partial refund for the groom, but they should have at least offered us a restaurant gift card or something. We chose House of Hines for our wedding and we were impacted by our best man not having a jacket during our wedding ceremony. Our ceremony pictures will be forever ruined by their error. Any gesture would have been appreciated, but they were unwilling. I will not refer anyone to House of Hines and will warn people not to use them in the future.
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May 2023 by Monisha Bethea
My daughter wanted a dress that was very unique, classy, and elegant we accomplished that all in one visit at House of Hines!! Prom 2023 was a success and we will be back next year!!
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March 2023 by La' Toya Jones
If you decide to try House of Hines, please ask for Mya. She was very informative and helpful. The staff are super friendly and willing to answer any questions. They have a great selection of male attire to choose from. You can also purchase or rent your shoes. House of Hines has additional parking in the back of the establishment. I suggest going early during peak Seasons because they tend to be quite busy.
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February 2023 by Mattie Waite
What a wonderful experience, the blonde headed lady I can’t remember her name was so sweet and helpful. She let me try on whatever I wanted and I said yes to the the dress.
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December 2022 by Morgan Ballew
I had a bridal appointment here and let me just say that Jacqueline is top notch!!! She is so kind and helpful, and not to mention she has great taste! The dress I ended up purchasing is one that she picked out. She truly went above and beyond!! I couldn't have had a better experience! The facility has so much character and it was just easy to be comfortable there. Mostly thanks to the amazing staff! 10/10 totally recommend!
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November 2022 by Matty Speights
Incredible place for formalwear. In addition to a wide selection of items in all sizes, the ambiance of this historic house gives an added touch which makes the experience warmly unique. I needed a last-minute tux for the 2022 Marine Corps Birthday Ball in Dublin. When I arrived, I was attended by Jacqueline, an attractive professional who had an assortment of items ready upon my arrival based on only a brief phone conversation en route. A++ experience! Thank you House of Hines and Jacqueline for first-rate service!
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November 2022 by Seige Ridley
Wonderful staff! Patient and so helpful, tried on several dresses and was able to pick out a beautiful dress and got it altered. Will definitely go back there.
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August 2022 by Diane Stephens
Great staff, beautiful gowns, lots to choose from in stock and order. Currently, they are having a sale on some gowns!
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April 2022 by Leigh Ann Chambers
This was the nicest and most friendly place I've been to in a long time. They were quick and very helpful with the whole process. Me and my best friend went here to get him a tux for prom and it was the easiest process. I highly recommend this place for anyone needing a tux or dress.
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February 2022 by Frances Bell
I went to House of Hines looking for Mother of the Bride dresses on Wednesday, Jan. 26, 2022. Told the consultant what I was looking for and she turned around to take me to the dresses. They were in the farthest back room, in the corner, in one if the dirtiest rooms I've been in. The carpet was filthy. She told me to hang anything I wanted to try on on a hook and she would be back to show me to a dressing room. She came back and told me I could try the dresses on in the room I was in. I did shut the doors. There wasn't even a chair to place your clothes on. I would have had to drop my clothes on the nasty carpet. I DID NOT try on anything . I informed the young lady that was the WORST dress shop experience EVER. Even if I had found the perfect dress, I would not have bought it based on how I was trested...treated... NEVER go to House of Hines again, nor willever recommend them.
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December 2021 by Shannon Taylor
You had ONE job & failed last weekend..you managed to make 5 groomsmen's suits fit & made the grooms (my son) pants an inch too short..do better!
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September 2021 by Bailee Donald
This place has the BEST customer service! Kennedy was my bridal consultant for the day and she was the SWEETEST soul! Everyone there was super sweet and welcoming! I felt very comfortable and at home! I 10/10 recommend House of Hines for any of your bridal needs.
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May 2021 by Richard Milton
A good place to get nice clothes for your classic event. The staff was friendly and nice.
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April 2021 by Sam Perkins
Wonderful staff.
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October 2020 by Sam G.
Absolutely loved all of the ladies in there they were super helpful friendly and stayed past the closing time! I wish all the bridal shops were like this one, very friendly I felt super comfortable to in there with them as if I had known them for years!! Would recommend to anyone!!!
