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November 2023 by Nova G
I was interested in a car. Everything was fine and I was ready to buy it, I just had to take it to be inspected real quick. The old man who runs HRM suddenly got mad. Said I didn't need to have it inspected because HE inspected them. That was a huge red flag. I noticed another reviewer on here had problems with her car as soon as she bought it.Guys, these cars come from dealer auctions. Most of them are trade-ins from other places. Sometimes people trade in their cars and they are fine. Sometimes they wait to trade them in until they have issues. Most dealers (my late father, for example) buy the cars, inspect them, FIX them and then sell them. It seems like HRM probably just buys them and sells them straight back to the public. Don't gamble buying a car. If you're going to buy a car from this place, go ahead, just GET IT INSPECTED FIRST. I would really like to see the staff here react differently to inspections since that's something everyone who buys a used car should be doing.
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April 2023 by Erica Lifsey
My brothers and I have all bought cars from HRM, me being the most recent. The online financing application is super easy and fast. Once I got financed and was ready to buy, Brandy had all my paperwork ready for me once I got off work and could get there. I brought the car back for them to fix my headliner (which we had discussed at purchase) and they also replaced a bad tire for me! Y'all went above and beyond! I definitely recommend HRM and have told everyone I know!
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September 2022 by Sylkira Causey (Kira)
Please do not shop here! I spent $12k on a car. I asked beforehand did it have any problems, etc etc! They said no of course it don’t, they wouldn’t sell a car that has problems. Let me tell you, my cars been having so many problems. First brake pads was horrible, second my battery cells were dead, got stranded, my car has this bad bad bad clunking noise, on top of that every door locks but the driver door! I’ve been having problems as soon as I got this car and I can’t even get my money back. I feel played with and used! Trust me they do not care about you, they only want MONEY!
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July 2022 by Richard Whaley
Employees are nice everytime I've come to pick up or drop off a vehicle
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June 2022 by Kira Causey
Please do not shop here! I spent $12k on a car. I asked beforehand did it have any problems, etc etc! They said no of course it don’t, they wouldn’t sell a car that has problems. Let me tell you, my cars been having so many problems. First brake pads was horrible, second my battery cells were dead, got stranded, my car has this bad bad bad clunking noise, on top of that every door locks but the driver door! I’ve been having problems as soon as I got this car and I can’t even get my money back. I feel played with and used! Trust me they do not care about you, they only want MONEY!
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September 2021 by Tyrell Watson
Bought a car June 17th by the August 6th my car won’t crank up bad battery Nd alternator went out on me
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March 2021 by Deborah Durdin
I purchased a vehicle 9days ago,and the transmission has gone out. Very upsetting. However they said they would help me repair it. They refunded a third of the repair cost. Also it was sold by then for a friend. And it was not one of their vehicles. I will do business with them again.
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February 2021 by nikki renee
Can't find pay work for when bought it and they about you being in there system.
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September 2020 by Kelly Joyner
They met us on Labor Day so that we could purchase a 2008 Nissan Frontier we saw on their lot on Sunday. This was the easiest transaction I've ever had. Everyone affiliated with this company were awesome to deal with. I highly recommend them!
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July 2020 by Little Mama
At the very LAST minute, I found HRM. I was actually going to go to an auction, but the night before, I found my DREAM CAR ( a suburban) on car story which led me to their website. And let me just tell you, they were very nice and accomodating. After test driving and inspecting, I was sold. All used cars will break down or need some sort of repair. Some people are giving low ratings bc their car needed a repair and they assume that the dealer knew the car would break down. HRM fully disclosed everything to me about my new suburban. I offered cash and was able to agree on a very amazing deal for my car. They are not pushy... The car literally sold itself. Everything on their lot is clean and nice. And guess what? The owner told me its his policy that no car is sold unless all necessary repairs are done first. I will buy from them again and recommend them to any and every one I know thats looking for a car. Their prices are super reasonable. I havent been able to wipe off my same cheesy smile since I bought my new baby :) ooo wee she looks good sitting in my driveway :)
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June 2020 by Latoyia Hawkins
HRM Auto Sales May have a nice selection for cars but I advise you to take whatever vehicle you decide to get please take it to a mechanic before you purchase. I purchased a 2009 Honda Civic and the compressor went out in 4 days of the purchase. When I called the salesman he stated that the compressor goes out after so many miles I’m like are you serious so basically you knew that the compressor was going bad when you sold the car but I’m so glad I only got one vehicle from here because I was interested in a truck as well but I’m telling future buyer please check the vehicle out before you purchase. Spent 5,500 for the the vehicle and turn around had to purchase a compressor. I most definitely want purchase again.
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March 2020 by Michael Abney
Great deals friendly people good location
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February 2020 by stephen koehler
Best car sales ever. Highly recommend buying here. They are honest and helpful. We have purchased several cars for our daughters here and have never had any issues with service or getting a quality car!
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December 2019 by Sharon Coleman
AWESOME STAFF. EXCELLENT USE CARS MY DAUGHTER GOT A REALLY NICE ACCORD AT A GREAT PRICE CARCIS IN EXCELLENT SHAPE!!
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October 2019 by Dustin Kelch
I purchased a car site unseen from Texas. Hamid was very knowledgeable about the car, was very honest and extremely helpful throughout the process. He charged a fair price, arranged shipping and did everything he said he was going to do. The car arrived on time and was exactly as described. Extremely satisfied!
