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February 2024 by Cheryl Anne Mason
Hi Friends-In the process of purchasing a new vehicle, we visited Infiniti of Macon and, we had the pleasure of meeting Mandy. She is at the top of her game-she gave us all the vehicle data quickly on each vehicle in which we were interested. She was quick to make the test drives happen as well. Infiniti of Macon, she is a huge asset to your company with her top notch professionalism and her knowledge. Her followup skills were so thoughtful and timely. Unfortunately, due to my desire to downsize but , needing a lot of room for my business signs, I didn't choose an Infiniti. In the future if my work requirements should change, I will surely be looking for Mandy. Thanks again Mandy.Cheryl Mason
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February 2024 by angela clayton
I recently purchased a vehicle with Quadrik at Infiniti of Macon. The experience I had was THE BEST interaction I have ever had with purchasing a car. Ever! I was originally going to Atlanta to purchase the car; However, I decided to shop local. The best decision I ever made. Between Quadrik, the Sales Manager and the Finance Manager I felt appreciated, heard and understood. Quadrik went above and beyond… I can’t stop bragging about my experience…highly highly recommend doing business with Quadrik and Infiniti of Macon!
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February 2024 by Cassandra Simpson
This is an awesome dealership.. Quadrik Heath was my salesman.. He did an amazing job made sure I was satisfied.. If you are shopping for a vehicle check him out.. You want be disappointed. I love my SUV..
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January 2024 by Greg Kelsey
My advisor was Megan and I have to say I don't think I could have had a better experience. She was very knowledgeable and helped answer all of my questions. The shop was kinda slow tho.
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January 2024 by Haley
THE BEST DEALERSHIP!!! I can’t recommend them enough, they made the process so quick and easy. I was a first time car buyer and they had so much patience and helped me get the best deal.
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January 2024 by Chris Smith
Awesome experience!!
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January 2024 by Kris Hampton
My salesperson Mandy was amazing, the atmosphere was welcoming & everyone I interacted with left a great first & last impression. Thank you to everyone here at INFINITI of Macon for helping me make a purchase!
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December 2023 by David Smith
Outstanding Service and a great attitude.
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November 2023 by Shakia Dawkins
I bought my car almost a year ago today and I had an extended warranty on my vehicle for one year. Well while I chose to use that warranty for my oil change and basic maintenance. Rick the service manager was extremely helpful, nice considerate and knowledgeable. I am so thankful and grateful to have such a wonderful manager work on my car to make sure I received great service even though my vehicle was a Mercedes Benz. I can not thank him enough! Also Meagan for going the extra mile. Thank you all to the Infiniti Crew.
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November 2023 by Stephanie Terry
The appointment scheduling process was very pleasant. The service advisor greeted me upon arrival, but they were short-staffed and rushed on Saturday. The dealership was clean and the pricing was fair. I would recommend this dealership for service and likely return; however, I would not have anything more than an oil change completed on a Saturday.
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November 2023 by Linda Brooks
Even though we had a slow start with the staff, John Shields the General Manager, took care of all the issues with my Rav4. Very happy to be able to speak with someone in management, and he personally took charge to make sure we were satisfied with our purchase.
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September 2023 by Adam Levine
My experience at Infiniti of Macon was outstanding. The staff members were knowledgeable, honest, helpful, and accommodating. Would recommend purchasing and/or having car serviced at this location.
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September 2023 by Teresa Warren
Actually my husband was the one that visited your dealership that day.From speaking with him it sounded like he felt the service wasn't as efficient as it was in the past.The employees seem more concerned with just selling vehicles than making sure the customer was comfortable just being there for whatever they were there for.I have always enjoyed coming in for repairs and I was just about to talk my husband into making another purchase, until this last visit, I'm not so sure, because I absolutely love Infiniti. We're not upset or anything but we do feel your customer service needs a little adjustment.
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September 2023 by Persondra Hill
Infiniti of Macon always has exceptional excellent customer service. Everyone that works there is very friendly, patient, and you can tell that they love their job! Every time I go in for some type of service for my vehicle, I always walk out with a smile.
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September 2023 by Allen Edwards
Took the vehicle in for service and tires. Requested that they examine an air leak near the back tire. A hissing noise from the rear air shock. Said they could not replicate the noise, however when we left and drove 2 miles to eat we could hear it. Went another 2 miles to a store and could still hear it. When we got home, I crawled under the vehicle and found the leak in 10 seconds. They said I could bring it back but we live an hour away and I mentioned the leak no less than 3 times. Additionally, we had a battery in the back that I asked they return for a core charge but they didn't do it. When we were picking up the vehicle I was told they couldn't do it because the service manager wasn't there. Was told they would wash the vehicle when we dropped it off but they didn't wash it. Everyone was very nice at the dealership and communicated well, just didn't pay attention.
