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March 2025 by David Fields
Kroger was very high on their prices
and the store associates need to be more friendly. You could tell that some of them are not happy with their
job.
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February 2025 by Lisha Poole
Great customer service skills very fast and professional…
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January 2025 by Quierra Davis
I’ve been going to this kroger since I purchased my home in Macon they have the worst staff I’ve ever seen very rude very unhelpful, but I continue to go it’s close beats Walmart Yesterday was the worst experience of my life. I was so disrespected by an employee in the meat department named Queen. Every employee I spoke to about it said oh yeah, I know who yup she’s rude Took it to the manager she needs to investigate!! Go Figure!! To be continued
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January 2025 by Kameisha Griffin
Horrible online pick up service, they cancel orders at random and will give you any excuse as to why. The managers are unprofessional and will throw each other under the bus just to keep from accepting responsibility as a whole that they messed up. The last manager I spoke with flat out told me to shop at another Kroger because if he could be at a better store he would. It never fails that any stores in a "black" area is of low quality including the staff and this isn't because of the patrons its because they purposely spend less money and time on stores in our areas. I will NEVER shop here again.
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January 2025 by 마음만은자유인
It's clean, cheap and the staff is friendly.
I used it from June to August 30th.
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December 2024 by Shelia Gordon
I have tried for the last 45 minutes to get in touch with the pharmacist. I have lung problems. I cannot walk like I used to and it’s hard for me to get someone to help me go to get my medication. I called customer service in the main store. The young lady connected me with the pharmacist again, and again no answer and that took 20 minutes. She said they could be at lunch. I start calling at 3:45 it is now 5:01. I thought we went to lunch from 1:30 until 2:00. It is 5:05 now I’m going to try again if I can’t get anyone, I am changing where I get my medication. I have not posted anything in the past I should have because the females that work at that pharmacy are rude and disrespectful. The only professional that is there is the pharmacist himself. I shop at that Kroger a lot, I am seriously thinking about going to another pharmacy, there need to be some changes in that pharmacy.
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October 2024 by brance young
The store "opens" at 6am but this location for two mornings in a row have been closed. This morning I was informed by a worker outside that " The store is closed there is no cashier she is late." In what world has this been acceptable? It's not a Mom and Pops groceries. Do better.
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October 2024 by You ReapWhat YouSow
LATRICE with the braids or twists in your head...you were very Rude!...If You do not want to deal with people then you are at the wrong job...I needed Help with a price Check and you acted like I was lying about the price and refused to follow me to go view the sale price..That was a very Weird and disappointing interaction Do better LATRICE.
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October 2024 by Master Jarteo
Too expensive snacks :(
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September 2024 by Nnancy Mays
Clean,no waiting in Li ne for checkout
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August 2024 by VAL1987
Some of the workers here are incredibly rude. I also stood in the self checkout for 15 minutes with the call attendant light flashing! There were three workers around who looked at me multiple times and just went to looking at their phones. Finally sent my son over to ask a question about it and he came back to tell me we had to go through a regular checkout. Great so when you see the call for help flashing DO YOUR JOB AND HELP!!
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August 2024 by Joel Quinn
There is a 30+ minute wait to check out during peak hours.. they refuse to hire additional cashiers. The self checkout section grinds to a halt when every single register is saying "Help is on the way" and one frantic girl tries to help six people check out at once. Broken system!
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July 2024 by Launa Williams
We were at this store from 8 to 9 AM this morning. When we were ready to check out, only one register was open with a cashier. We got in her line and were behind one customer. As we started putting our groceries on the belt, the cashier left. After a while, we saw her heading down one of the isles toward the back of the store. She left her position with customers in her line and groceries on the belt. After waiting way too long for her to return, we picked up our groceries and went to a self check out lane. The cashier did return at some point, but she should never have left. My husband said we will not come back. I would rather shop at Publix anyway.
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July 2024 by Keith E. Floyd
Normal store
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July 2024 by Stacie Walker-Adams
I don’t understand why an establish just won’t answer the phone
