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January 2024 by Lucas
Lots of crime, avoid at all costs.I’ve lived here for coming up on two years and have watched this place turn into an absolute nightmare. Car break-ins happen at least once a week (smash and grab), the front of building two was shot several times in December (bullet hole in the main gate, ask about it on your tour), and the whole place smells like weed at all hours.This apartment complex is trending downwards and there isn’t enough action being taken to fix it. Look elsewhere.
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December 2023 by asheika dinkins
Literally the best place I’ve stayed thus far .from the property management to the maintenance team 10/10. Highly recommend staying here you won’t be disappointed.
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December 2023 by Nemiah Plant
I have been living here for almost 3 years and aside from maintenance issues with the gate and amenities, this was a community that was nice to live in. Unfortunately, things have changed within the last year that have prompted me to move from the community. First and foremost, within 8 months, my car was broken into 4 different times. In total, we’ve had over 25 police reports for car break ins this year alone (broken windows, stolen items). Despite that 3 courtesy officers live in the community, since there are no cameras, it is likely that the issue will ever resolve and your car is subject to continuous break ins. I’d also like to note that most victims’ cars were locked yet people were still able to get into our cars. There are a few other issues with this property however the most noteworthy issue concerns their lack of security cameras and negligence to install them (many residents have requested this in the past but were denied). Altogether, I recommend finding a community that prioritizes the safety and security of residents.
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December 2023 by Marlena Hollifield
The property manager, Keikora is fantastic! She is severely overworked and under appreciated by management (from the outside looking in). The apartments are built well, have granite countertops, and modern finishes. We had an issue with cleanliness when we moved in but Keikora went out of her way to make sure we knew that was the not the standard.The main issue we have with this apartment complex is the package delivery system. It’s absolutely terrible. USPS delivers most Amazon packages in Macon (we moved from Atlanta where UPS delivers most Amazon packages). This complex does NOT have the Luxer system - which allows deliveries to come in even when the leasing office is closed and allows the resident to access their packages after hours as well. We order essential items and need access to them to care for our family. It’s infuriating that USPS is constantly delayed and we constantly can’t get our packages.We also JUST had another negative experience trying to get a package from the leasing office. We walked in and the leasing agent was with two prospective tenants and we were completely ignored. Rather than pausing their appointment for the 30 seconds it would’ve taken her to grab the package we genuinely needed - we were told that she was the only one there. She then proceeded to take the prospective tenants on their tour ignoring us and another resident waiting on a package.In this day and age it’s absolutely ridiculous that Lofts doesn’t have a proper package system in place, such as Luxer.
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November 2023 by Melody W.
I moved here from Greenville, NC. My husband works out of town alot. So I love the added security I get here. I do wish you could buzz people in .. But otherwise, I've got no complaint so far. The office personnel have been great and polite.. They're hard to get on the phone, so I just choose to go to the office.
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October 2023 by Sarmad Qureshi
Was kicked out by the manager even though I live here and she wouldn’t even let me take a photo and was recording us without our consent
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August 2023 by Debra Forsha
To the Manager at Lofts at Zebulon:Andrew and I would like to thank you for your efforts to always go above and beyond in your role as Community Manager of the Lofts at Zebulon. You have always been so helpful and supportive of any needs that have arisen while Andrew has lived here. Your expedient responses by either phone call or email have been greatly appreciated.As Andrew has finished his education and will be relocating soon, he has enjoyed living here and finds the property always maintained and the environment beautiful. Before you came to the Lofts, it was very different and not very well kept.You have helped make his stay in Georgia a very pleasant one.Thank you for all you do.
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August 2023 by D’Angelo Rogers (Danny)
Honestly think I just found my new home ?. Brittney the leasing consultant was AMAZING. She answered every single question I had without me even having to ask. Super knowledgeable & inviting!! It took no time for me to fall head over heels for this community, very beautiful & super well kept. PRIME LOCATION. Property Manager if you’re reading this, Brittney deserves a raise because she is SELLING this community! sold me ?
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August 2023 by J Alexis
There is nothing like the experience i have received at the Lofts, the office staff are so friendly and welcoming. I immediately felt right at home! Maintenance fixed the one issue I had the same day I reported it.
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August 2023 by Ronterious Napier
The maintenance team was great. Cecil and Shonna did a great job coming in and taking care of any problems I’ve had. They are very very helpful and respond quick.
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July 2023 by Piper Abbate
Pay all this money for 7/10 packages and mail stolen and no matter how many times we’ve contacted they say there’s nothing they can do… pool was closed for half of the summer, cars getting broken into and just so much more. These apartments honestly are not worth the money.
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June 2023 by LordMav
Did a tour with Jade, she was very professional and knowledgeable. Can't wait to move in late June
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June 2023 by trevaughn rayford
I'm a current tenant here been here for roughly six months. This has been a great experience so far everyone in the office is attentative and have a great since of urgency I've not had the first problem since moving here in November. They are always constantly improving and upgrading the property and doing preventive maintenance they give plenty of notice when contractors are on site and maintenance request are taken care of fairly quick highly recommend easily the best apt complex in Macon.
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April 2023 by Bree R
My experience at this apartment complex has been subpar to say the least. The walls are paper thin.. so is the carpet. Gate was broken for months. The amenities are always being “worked on”… the pool is down now with no date on when it will be operational. They charge additional fees on your rent without notice (contacted management… was told I would get a call back… this was 2 months ago). I’ve had electrical issue in my apartment for the past week between multiple calls and e-mails to management and maintenance it still hasn’t been resolved. If you’re considering living here don’t do it. Overpriced and underwhelming.
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April 2023 by kate van atten
I would like to take this opportunity to thank the leasing personnel, especially Ms. Keikora and maintenance staff Ms. Shonda. In the three years I have been a resident of the Lofts at Zebulon all my requests have been honored with a quick, excellent response.
