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July 2023 by Erica Hill
Ask for Nikita Howell let her know Erica Danielle Hill sent you from Goggle she would love to hear this.
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December 2022 by Norman C.
So disappointed in this Belk store. This use to be a nice store to shop, especially at Christmas. I waited in line for about 30 minutes to return an item, with only two shoppers ahead of me. My mother wanted to shop more this past Saturday, but in waiting an hour to return an item, she did not want to shop the store further in case she would experience the same wait time. Again, so very disappointed as this use to be a very nice store to shop year round.
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April 2022 by Vickie G.
Sorry for my review, but I finally left my purchases in the ONLY register line open I could find! On my way out, I noticed a few women that worked in cosmetics hanging out talking! Plenty of employees, No customer service
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February 2022 by Courtney Veal
I made an appointment with Mac two weeks ago to get my makeup done for some pictures I had this morning. My pictures were originally scheduled for 10:00 but Mac told me they didn’t open until 10, so I rescheduled my pictures to 11:00 just so I could get my makeup done. I was assured that someone would be at the counter at 10:00, and that it would be no issue for them to do my makeup. I arrived at 10:00 this morning and no one was at the counter. A very helpful lady at another counter got into contact with the makeup artist from Mac to ask where she was and to let her know that her 10:00 appointment was waiting. The Mac lady informed us that she would not be there until 11 as she had assumed that someone else would just show up to do my makeup. So needless to say I did NOT get my makeup done for my photos and had to wind up doing my makeup myself. I am beyond upset that I went to the trouble to reschedule my pictures just to be able to get my makeup done and the Mac makeup artist was just too lazy to show up or ensure that someone else was there for a scheduled appointment. They have lost my business for good!
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July 2021 by maryg roark
Kiana (I think that’s how you spell her name) took on a strange request for a photo shoot the day of and killed it! She’s the sweetest and absolutely loves a challenge and something out of her comfort zone. If you need any stage makeup or intense eye makeup for an event, go see her!! You won’t regret it.
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March 2021 by ALERA JILL ELLIOTT
Always helpful whether II buy one thing or ten things and as always if available, they make my face up(Jack me up) so I can see the products on my face of I have the time they further help with giving me instructions on the makeupAnd how to applt. Its a valuable tool for me and smart PR for Belk. At Ulta I can't get that time or type of service. I've loved BELK IN MACON SINCE I WAS A TEEN OVER 50 years ago.what I’m buying I real time.
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January 2021 by Ashley M.
Not too fond of this Belk. Customer service has always been iffy. More detail on that...sometimes people are as friendly and helpful as can be then some days, dismissive or you can barely find anyone. I could just say that's a part of customer service and as I always say, different people, different days, different attitudes. This day in particular, I could not find any open register to check out. Frustrating. I was interesting buying new towels. There were no prices. We saw a lady folding towels and doing other other little things and asked for the prices, and said "I don't know"..."I'll have to take it to the register" and my issue was the tone and dismissiveness of it. My parents and I just walked away. While walking away, I noticed other individuals unpacking boxes and pricing. This is an assumption of mine, but if you are working on setting up new items, shipments or whatever the case may be, maybe start with that so we can empathize with "you" and understand this inconvenience instead of making it feel as though we are bothering you. Ya know, "I apologize but we don't currently have prices for any items and actually in process of doing that now...etc.". Regardless, as I stated we left. If I have to make a M.A.C. run, I would come back because those girls are always full of life.
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March 2020 by XxchrisplayzxX YT
Been shopping here for years at MAC Anitra is a jewel. I'll always go there looking for her to make my purchases with so she can do my makeup. ????
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August 2019 by Nurse Rachel
Love this place and it's products!!
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August 2019 by Crystal Smith
Been shopping here for years at MAC Anitra is a jewel. I'll always go there looking for her to make my purchases with so she can do my makeup. ðŸ˜ðŸ˜ðŸ˜ðŸ˜
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April 2019 by Kimberlie Harris
Always pleased with the level of customer service and selection of products.
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March 2019 by maria thomas
Customer service is 100%! Always happy to see you return.
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March 2019 by ΣΑΣΑ ΚΩÎΣΤΑÎΤΙÎΑ
Ive never had a bad experience at MAC stores and ive visited aton of them, in many states. This one is no exception, the lady was very friendly & professional.
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February 2019 by Bob Morgan
Nice store.
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February 2019 by Lady W
Nice products....