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January 2024 by Gamriel Nedd
Got my wife a phone from this store. The very next day the phone stopped working. This was December 14 and was supposed to get a replacement phone on December 16 it's now December 30 all this time the refuse to answer the phone. Just talked to metro and the replacement phone was never ordered. That chick in store is fraud.
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September 2023 by Levi Calhoun
Good deal and not expensive especially the bring your own device deal
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April 2023 by Josh Hasty
went to Metro PCS yesterday and wanted to purchase the moto g 5g. the original sales rep name was Daniel, told me the Nokia G was a better phone. That was a straight up lie. the phone sucks all the way around. So i went in today to return the phone in hopes Daniel would be there. but he wasn't. but i must say. Christian wilder & Jason was there. told Christian the problem. he got approval from his boss and got me into moto g 5g which i wanted originally. Top notch customer service. I'm also going to be transferring all my iPad, apple watch and my son's tablet. and if he isn't there that day I'll wait until he is. Thanks Christian and Jason for helping me with this small issue. if your are looking to get a phone from metro let christian help you. He's awesome and he knows a lot about the difference functions for each phone.
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February 2023 by Joyce Smith
Mercedes helped me all the way she transfered all my information and helped me get all the protection I needed 10/10
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January 2023 by Carlos Mancilla
I had an extremely great time at the store the rep Daniel was extremely knowledgeable I definitely recommend you come see them if you need anything at all
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October 2022 by Tammy Baldwin
Need to be more courteous
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June 2022 by Zien Johnson
I hope this reaches corporate or a manager. I had a great time last week with a young lady last name Henry. I can’t remember her name that was on her tag but she was so very polite and friendly. I’ll recommend this location a million times if I need to. I went to Rocky Creek location and it was horrible, a lady told me there was nothing she could help me with and all I wanted was to add a phone on my account for my wife. But I still gave metro another shot and Ms. Henry told me just because something didn’t go right the first time give it another try and I’m glad I did. Thank you so much for working with me the way you did. Mercer location will be the only location I’m going to from here on out.
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September 2021 by Charity Robertson
The lady here is so nice and helpful. This location usually has more phones in stock than most of the non corporate stores.
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August 2021 by Lashantalia Hendrix
I would never go here if I were you it's obvious the people at this location need more training cause everyone is just lost and don't know what to do its sad and unprofessional I order a phone I already had a warranty on had to take of because I could get to work without it as of now they told me I would have it on a specific day the next day and it arrives four days later the b.s
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July 2021 by Jane Berlin
Best help I have had yet at any Metro in the almost 4 years I have been around Macon. Had I had such good service at the other as I had today, I might still be a Metro Customer. The one on Harrison Drive has not been much if any help to me at all when I told them of my problems so I switched companies.
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May 2020 by Markieva Williams
No disrespect to the owner of the 98cent store Macon loves you. Buy metro pcs employees are not professional. My friend tryed to buy 2 phones. An they act like we weren't there. It's a phone business you are suppose to sell phone not give away phone covers.
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September 2019 by Terri Green
Looking for a phone
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November 2018 by DASTA DASTA
Teresita was GREAT.
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October 2018 by Jeniffer Moreno
My husband and I were looking to switching phone carriers and we walked in 40 min before closing only to browse representative that was there was very helpful answered all of our questions and helped us go ahead and make a decision there were a few problems switching over with current carrier at first but she helped us the entire time and made everything so easy we ended up leaving an hour after closing but she never tried to rush through anything and was very patient
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January 2018 by Jalisa Robinson
Love it good free phones
