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November 2023 by Jaime Perez
This morning I went inside to ask for help about fixing my memory card on my phone Leslie Hidalgo was very friendly knowledgeable and very patient and was able to fix my phone and my wife's phoneThank you for all your help
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April 2023 by Yamill Smith
Anthony saved the day,was getting very frustrated with the company and about to switch.He deserves a raise.Great customer care.
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December 2022 by Sierra Kiser
Excellent customer service as always! I have referred everyone I know to Metro PCS. When you go, ask for Will. He's the epitome of what taking great care of your customers looks like!
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September 2022 by Randall Bedingfield
I went inside to inquire about service of a new telephone I had purchased. Met a young lady, A.C. who was most informed and also very friendly and knowledgeable about the various bargains and discounts available for my particular case. Can't wait to go back and get the iPhone which she pointed out I could get to replace my newer android. I'm a very satisfied customer indeed. Thanks, A.C. you're great at representing Metro T-Mobile. :)
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September 2022 by Tresor
It says it closes at 8. It’s 7:10 P.M. when we get there and this female employee runs out into a car and leaves.
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September 2022 by Randy Bedingfield
A.C. was very professional and most helpful. She made me aware of options which I quite frankly, did not even know we're possible. You have a good employee here Bravo Metro and bravo A.C.,????
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August 2022 by John Henderson
Some employees could use a little extra training on paying cash for a bill process and not closing the register at 7pm when store closes at 8pm.
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June 2022 by Trey Roberson
My Friend uses them, and we went by at 7:30, and they were closed. They were SUPPOSED to close at 8. Thank GOD I don't have to rely on them. I would go to Boost, that's who I have. ??
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June 2022 by Anabel Sepúlveda
It says it closes at 8pm and I got into the store to buy a new phone and the attendant said: "We are technically closed"...what is that supposed to mean? Is not even 7pm!
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April 2022 by Kimberly Elphick
Aileen was a big help and transferred all my data and gave me one on one service she was ?
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January 2022 by Melanie Moreno
Aileen at Metro on Riverside Drive was awesome. Very helpful and set me up a new line. Helped transfer my info from old phone to new phone. Told me about new specials. Very knowledgeable and answered all my questions. You got a gem here. Keep her.
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August 2020 by The Bridge
Sherita was excellent she is very professional and we'll versed on all the phones metro sales. If your looking for and amazing phone company and great customer service go to her.
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August 2020 by Dan Brownstone
Very rude customer service. Had to take things off my plan which I never added. Like insurance which another reviewer said happened to him.
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February 2020 by The Huston Clan
Worst service ever. Have had my phone for less than 2 months, and I have insurance on it. The charging port went out on my device, I went in to see if they could fix it and the lady wouldn't do anything. I paid my bill about 3 weeks early, and with all the issues I have experienced I requested a refund so I could get service elsewhere. They refused to issue a refund on service that hasn't been used. They will steal your money, have service on a phone that will be a brick in a few hours and no recourse. What is the point of insurance if they won't do anything for a defunct product. Don't waste your money on this service, your are better of getting Google Fi. Metro will be hearing from my lawyers for theft, and false advertising. Way to go T-MOBILE, screwing customers yet again.
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February 2020 by Michael Hamilton, Jr.
I've visited several of the metro stores in Atlanta, Savannah, Macon, and surrounding counties but this location has always been the most helpful to what I may have needed at the time. One of my favorite cashiers there, Tynisha, has always gave it to me straight on what I needed. That type of honesty is why I and my family come to the Tom Hill Sr location. Out of all the stores... There's no better service.
