“Thank you Jasmine Young! I appreciate your help today in the store! When you go inside ask for her she got you with anything you need help with. She’s awesome everybody”
“Jailynn is the definition of customer service. It seems a lot of sales associates no longer understand how important is anymore. As long as she is on y'all's team so am I.”
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I had an outstanding experience at the Cricket phone store! The moment I walked in, I was greeted by a friendly and knowledgeable staff member who made me feel right at home. They took the time to understand my needs and helped me find the perfect phone plan and device to fit my lifestyle.
The selection of phones was impressive, and I appreciated their patience in answering all my questions. They even walked me through the setup process, ensuring I felt comfortable with my new device. The customer service here is truly top-notch—everyone was attentive and eager to help!
If you're looking for a reliable phone and exceptional service, I highly recommend visiting this Cricket store. I left with a smile, feeling confident in my purchase. I’ll definitely be returning for all my future phone needs! ?✨Thank you Albert!!!”
“Audrey and Tyler are two of the most professional customer service employees I have experienced. They made the process of getting a new phone set up seamless and answered all of my questions with ease. As I had a lot to back up, I was in the store for a while and they were incredibly welcoming and helpful. I will go back to this ATT for all future needs!!!! Cannot recommend this store, and specifically these two employees enough!!!!”
“After a TERRIBLE experience at Verizon on 4790 Riverside Dr. (they messed up my order and wouldn’t cancel it for me) I went to this one at 6204 Zebulon Rd. and they were great! Tom IMMEDIATELY wanted to help me. He canceled my order from the other location (who told me they couldn’t and I wouldn’t get my phone for almost a week and wouldn’t fix their mistake)— Tom set up me and my daughter’s cellphones without hesitation… and fixed the mess they made!! He even got me the best deals and saved me money. He showed true compassion and helped me walk out of the store happy with my new iPhone 17 pro. 10/10 recommend this store and Tom especially. Thank God for great service and good people!! Me and my family will definitely be using them from now on.”
“Good group of people the women were so nice and very helpful as well as the young man who was training him. They did a great job of training in the middle of a crisis between Computer malfunctioning and customers coming in and out the store.”
“Amere was absolutely amazing! Knowledgeable, friendly, offered additional services that not only applied to me, but saved me $$$! Best customer service, and a great smile!”
“I had an esculent customer service form Shewannashe understand wt I needed before even I completed my sentence she the best customer service representative in Macon”