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September 2023 by Zisa
Some how my insurance went from $250 to $367 to $700 a month that more then my car payment. Miss maria told me a lie. I just got my car September 2022. Try to tell me I had my car since 2019. Told me she look into it on 8/17/23 and today is 8/25/23 have not heard from her. She a conartist
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September 2023 by Haley Copley
The customer service here is absolutely amazing! Mrs. Marie and Mr. John are pure top tier! I recommend this company to everyone looking for insurance!
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January 2023 by Marie Gravley
Great prices and excellent customer service
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November 2022 by William Croft
Jam Up!!
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November 2020 by Deloris Hodges
??????
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November 2020 by Austin Livingston
Easy process
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November 2020 by Arletta Brown
I am completely satisfied with the excellent service I receive from Northside Insurance. The staff members are very cordial. Marie exemplifies good customer service and will always insure that her customers receive quality and affordable service.
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November 2019 by Carol Perry
I love this place, they are extremely nice. Marie knows her job. She is very knowledgeable and helpful. She doesn’t just get you as a customer and forgets you. She goes out of her way to make sure you understand your policy and your payments. When you contact her to make a payment she is very friendly and even calls you by name. To her you are important, not just a customer but a friend. I highly recommend Northside Insurance.
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November 2019 by Angela Haley
Do not take your business here. I have been with this company for years and yet with all their lack of knowledge I looked over time after time. Year after year I’m fed up. I made the decision to move coverage to another company. Marie has no knowledge of the cancellation policy and as a result I lost money. Marie told me everything would be fine and they still took money out of my account after the cancellation. If you sell the insurance it’s your responsibility to inform your clients of the policies and processes. I was penalized for canceling which I wasn’t told that I would be and I’m not getting a full refund and Marie told me inaccurate info on dispersement day. I thought I was leaving this company on a good note but thanks to Marie I will never entertain the idea of returning. Find you an agent that’s knowledgeable about the products they sell and not just taking your money month after month.
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November 2018 by Paul Cunningham
John and Marie are great. They have my commercial insurance and do a wonderful job.
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November 2017 by Jenny Hughes
I have been with this company for about 4 years both agent are wonderful John the owner is great to work with and Marie is the best at her job I would recommend this company to anyone
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November 2016 by Debra Williams
Been with this company about 5 years and desperately looking for another company. Has gotten better with new agent Marie. The other agent got there after I had been with the company about 3 years and afterward a nightmare. He assured me in October 2015 that my payment wasn't due until December of 2015. Turned out my payment was due in October as I had thought and my coverage lapsed for two months causing reinstatment charges and an increase in premium of $400. I would say deal with Marie; however she is overloaded because John puts everything on her, I'm unsure if it would be a good choice at all for your insurance needs.
