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March 2024 by Ronald E. Brockington
If you want and need service; this is the place to move to, plus good people that live around you.
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March 2024 by Torry Vanleer
As a fellow property manager my experience here was top tier!! CLAIRE, was incredible! She gave me a very thorough tour, provided me with excellent customer service and more than enough information on the property. The property was so clean, the office is beautiful and super inviting. You could see maintenance techs out with carts tending to the property. I love this place, I've also spoken with the property manager and she was super nice and inviting as well!! I also have a friend who currently lives here and she speaks very highly of the complex as well as office staff. I'm excited to become a resident here!
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March 2024 by Brandi Gabriel
You won't find a better apartment complex anywhere with a staff that cares as much as the staff does at Pavilion about their residents.
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February 2024 by Jewel Whiting
I AM STILL WAITING ON MY CHECK FROM THE CORPORATE OFFICE!.. I APPLIED FOR AN APARTMENT... THEY CHARGED ME 125 DOLLARS ON MY CARD.. BUT SOMEHOE CAN'T SEND ME THE MONEY BACK ON MY CARD AS FAST AS THEY TOOK IT.. I'VE BEEN WAITING SINCE NOVEMBER.. IDK ABOUT ANYONE ELSE BUT 100 DOLLARS MEANS SOMETHING TO ME.. CAN I GET MY MONEY BACK ASAP..???
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February 2024 by Sarah Nasuti
Great area to live! All of the workers have helped me with any questions and requested maintenance
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February 2024 by Deniah Neal
The apartments have been well-maintained and are decent. However, management has done little to help lower the crime rate despite the fact that my husband and I have had multiple car breaks. It caught my attention when someone said, "The management was good about helping when their car got broken into." However, our cars have been broken into THREE times including our windows being busted and we have had no assistance at all minus the maintenance guys being willing to help. When I inquired about cameras, I was told that "we're not obligated to have cameras." Basically, you’re paying over $1300 a month and they’re not required to have security. Yes, crimes do occur; I get that, but nothing is done to try to stop the crime.
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January 2024 by Ari Denise
Do not move out here! Staff speaks to you like you are a child and can be belittling! Gate has been broken over 4 months now and still has not been fixed! I regret renewing my lease because it’s not worth what I am paying anymore. The gate is still broken and the paying rent options are horrible! Worst online portal for an apartment I’ve ever used.
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December 2023 by Aubree Miller
Several cars in our apartment got broken into last night. It happened at several other apartment complexes in Macon last night also. Super thankful for the awesome staff at Pavilion Plantation for taking care of all of the residents this morning! They made sure all of the residents were notified, a police report was made, helped vacuum all the glass up, and got everyone's windows taped up. So huge shout out to them! As frustrating as the situation was they handled it like pros and they definitely could not help this happened. Crime is happening everywhere, not just here but the apartment's staff response is what matters!Emily, Claire, Scott, and Chris are outstanding! They do a great job taking care of any needs of the residents here and making sure the apartment is kept very nice.If you are looking for a new apartment complex to move into, this is the one! Even when unforseen circumstances happen the staff here responds appropriately and makes sure everyone is cared for.
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December 2023 by Kanesha Isaac
So today my car got broken into and they tried to steal my car! I‘ve been calling corporate and I have not gotten a respond at all from them at all. About other issues I was experiencing before they broke into my car. To be honest the community was great excellent until they moved income based apartments, literally next-door to us, and we’ve been having issues upon issues upon issues while still raising the rent and not even accommodating the issues of the gates not being fix out here as well as I have ask the new property managers when are they going to get fixed and no answer.. Honestly I don’t feel safe and feel violated to a place I call my home.
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December 2023 by LaToya Denise
These apartments were great the first year I lived here. The last few months I've been killing roaches (and I keep my apartment very clean), the gates have been broken for months, residents from the neighboring apartments (recently built ones) loitering outside the gates and sometimes in the parking lot, pest control has not been to my apartment in over a year, it's literally not worth the $210 rent INCREASE. I love this area but lately I have been looking for something else.UPDATE:Management have been working very hard for the residents here. The upkeep and the security has improved. Pest control are visiting on a regular basis, we even have new codes for the fitness center and pool. They keep us updated on changes to come or done. The maintenance team is great as well! I appreciate their hard work, I feel at home and safe again. Thank you!!
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November 2023 by Darius Fiallo
Claire was a joy when I toured. She was able to answer every question I had and always had extra info when I needed it.
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November 2023 by Amy Cohen
Clare is fabulous wonderful you have a problem she will fix it. Maintenance is wonderful. Only lived here a few months and love love my apartment. No noise complaints pet friendly.
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November 2023 by Chrinesha McRae
Do not move here. These apartments are invested with roaches. I’ve complained and nothing has been done. I can’t get anyone on the phone. I’ve spent my own money on pest control and I still can’t get rid of them. I was deep cleaning my kitchen one day and found an infestation behind my fridge. After bleaching and steaming the the areas behind my fridge, stove and under the sink. I still see them. They are inside of my fridge and management refused to give me another fridge. They come through the drains and out of the outlets. It’s disgusting! I honestly feel the amount of money we pay here, they should not be seen. I will be moving the first chance I get because I’m absolutely tired of fighting them. At this point they can have the whole apartment. I’ve only been in this apartment since February!Update: crime has increased in the area. My storage unit was broken into in august. Last night my car was broken into. Gate has been broken since December of last year. Courtesy officer can not be reached
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November 2023 by Reginald Tillman
An Unforgettable Experience at Pavilion at Plantation Way ApartmentThe Pavilion at Plantation Way Apartment is a rare gem in the realm of apartment living, thanks to its fantastic team. Emily, the property manager, is a beacon of professionalism and warmth, making you feel instantly at home. She truly cares about the residents and their needs, ensuring everyone feels valued.Claire, the front desk realtor, is an encyclopedia of knowledge and efficiency. Her dedication to helping residents, from handling paperwork to settling in, makes every interaction a breeze. She's always ready to assist, making life easier for everyone in the complex.Meanwhile, maintenance staff Scott and Chris are the unsung heroes keeping the complex in tip-top shape. They're prompt, friendly, and incredibly detail-oriented, ensuring everything runs smoothly and beautifully.In summary, Pavilion at Plantation Way isn't just an apartment complex—it's a community brought to life by Emily, Claire, Scott, and Chris. This team's tireless efforts create a luxurious, comfortable, and friendly environment that truly feels like home. If you're seeking an unforgettable living experience, look no further.
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November 2023 by Leigh Ann Avera
Excellent place to live and the STAFF is amazing!!
