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April 2024 by jh. HART
Nice folks,nice rides.
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March 2024 by Patricia Towns
I love theses people an THIS company I'll recommend this place to anyone you can't go wrong they really care about your well-being
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November 2023 by Keisha Bryant
The service from the young lady(Jada) in the front was good but the truck smelled really bad, the tires pressure was low the message screen kept reminding me, and the truck drove terribly (it was so loud and would start to shift down when you drive pass 60 miles per hour, mind you the speed limit on the highway is 70 lol. It was definitely a feat with the truck. I had a deadline to vacate my storage and it was the holidays. Would I rent again yes but I will have to make sure that the truck runs correctly bc this was a heck of an ordeal
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October 2023 by Bill A
I’m a very busy long haul truck driver with little time to spare. I had an issue with my truck in the middle of an 18 hour delivery. The manager Mark and Jamie the tech were fantastic professionals. I wish every Penske was like this location. A True Five Star Experience!
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October 2023 by Bre F
Chancey was amazing! Quoted me over the phone , had my reservation set up and was so helpful with details on how to return! I usually rent uhaul,but i’ll be renting penske from now on !
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August 2023 by B Rad Jizzle
By far the best truck rental service.
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July 2023 by Anna Pekala
We rented a truck with Penske via hole depot and had some changed and Penske fixed it for us over the phone. They have good customer service. Decent prices. I would use their truck again over uhaul or budget.
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June 2023 by M Huffman
We've rented before with no issues, not sure what happened this time. Called to reserve a specific truck, when we went to pick it up they didn't have the truck I needed and accused me of lying when I said I had a reservation.With this level of customer service, I'll just go back to Enterprise. They also have terrible customer service but they are much less expensive.
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January 2023 by S Turner
Pricing wasnt terrible. Customer service was ok.
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October 2022 by Ashley Andrews
My husband rented a truck Tuesday and Wednesday we were running behind. We told the girl at Home Depot in Warner Robins, but we received a call from that man in Macon stating he was going to report the truck stolen in 5 mins. He was extremely rude and nasty. We took the truck back, dropped it off with the girl at home Depot, and left. Never again. U-Haul all the way for us from now on.
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May 2022 by Michael Pack
Maurice & Doug service technicians were very professional and friendly. Thank you
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February 2022 by Mark Bowen
Didn't actually rent a truck from these guys, but someone called looking for one of their rentals. Extremely rude and then he hung up on me when I told him I didn't have anything to do with any trucks from them. If I were renting a truck I would go someplace else unless you like to be treated disrespectfully.
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December 2021 by Jamie Stull
This location tried to help us but corporate needs to know of our experiences, Jeff did try.
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November 2021 by Michael Eagle
Mike and the customer service he showed, has won my moving and logistics business. I'll always contact Penske..
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September 2021 by Quincy Johnson
When I pulled up into the Penske today I didn't know what I was going to expect but, as the day rolled on I, must say that I was very impressed with the staff especially the Technician named Maurice. He took his time, & troubleshoot everything, & fixed what need to be done. He even stayed after his shift was up to make sure that he could get me rolling as fast as he could, & he saw to just that. I must say you don't find many people anymore that takes pride in their job as this young man displayed in front of me today. So in my own words I recommend him for head Technician with a large pay increase. With that all said & done may God continue to bless you.