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November 2023 by Joel Henson
I live in Florida, and today, the day before thanksgiving, these folks worked tirelessly to fix a problem on my moms car so that she could come to visit us tomorrow morning! Can’t express my gratitude enough for them saving our thanksgiving holiday! If I could give them 10 stars, I would!
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November 2023 by Meta Mantra
Just got my 2009 Armada back today on Veterans day. The staff at this location is amazing. James, Danielle, Billie and Puerto Rican tech (sorry didn’t get his name) we’re all amazing. They worked with me and listened to my concerns. They did my valve covers a day before and so far so good. I would recommend these guys based on my personal experience. Thanks!!!
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November 2023 by Theresa Peeler
Precision Tune Auto Care has the BEST service I've ever seen at any auto repair shop! They have gone above and beyond to keep my car running and keep the price within reason! They have absolutely great customer service and the manager there will work with you to ensure you're getting the correct problem fixed! I give them and 11 out of 10!Service: General repairs & maintenance
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October 2023 by Judy West
For the most part I like how Mr.James handle us for us to come in late yesterday 10/5/23 and was told to come back around noon 10/6 respectfully he was on it and got the job done for us his customer service was outstanding along with his staff just want to say once again thank you the wait was well worth it!!!! We shall be back not only have Precision staff worked on my car today but also worked on my husband car in the past and then was also awesome....
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September 2023 by Faces By Carter
Allan, Billie & the other two gentlemen (I couldn't get their names) were so super nice & inviting. Good conversation & I got my oil changed extremely quick. They were great.Service: Oil change
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September 2023 by Chrissy Riner
My husband took his challenger shaker to them the people was so friendly and sweet we will always go to them for our oil changes James and his wife is the best. Very big help and explaining what they did to the car. Thanks guys y’all are keepers…Service: Oil change
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August 2023 by Russell Gibson
Under new management! Not speaking for old crew but The new management is on point, knowledgeable, works with your budget as best as possible. As being in a customer service/mechanical back ground,I could tell they weren't just trying to throw parts at the car to fix it. They knew what they were doing. I'll be a repeat for sure and will suggest them to anyone who asks.
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August 2023 by ROHANS
Good experience as a customer at precision on Gray hwy in Macon. It's under new management and the gentleman there James is as honest as they come. He reminded me that my service was still under warranty and needed no payment.Service: Transmission
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August 2023 by Penny B.
The manager stated he knew what the issue was charged over 800 dollars. Had my car for 4 days. Problem was fixed for 3 weeks went back a second time. They stated it was air in the hose or something like that. It was "fixed" again. Then two weeks later the car is over heating again. Took there Saturday morning they didn't look at it until late afternoon and said oh it's the water pump. Now they want an additional 368 dollars. When I spoke to the manager on the phone which he tried to explain the issue saying they didn't know it was the water pump there is no way to tell. But then In the next sentence say that the code told them. Like when you had my car for 4 days you didn't check the water pump? Like any one can googke the reason why your car would overheat. I copied this straight from google"The most common reasons a Chevrolet Cruze is overheating are a coolant leak (water pump, radiator, hose etc.), the radiator fan, or a failed thermostat. Coolant leak (water pump, radiator, hose etc"Edited*We are now in week 3 of my car not being fixed. They said it was the head gasket . Now the car won't start. Oh you need a starter , okay they put a starter on and the car still isn't starting. So in total my car has been worked on by them Since May it's not going into August. They are making my car worst then what it was from the start.*Update*3 months and 2800 dollars later after 4 days of having my car after the "Repairs " guess what the check engine light comes on. It's still saying it's over heatingPlease go somewhere if you want your car fixed!
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July 2023 by VTC Veterans Court
Great service before and after service. David dedication to providing excellent customer service is TOPS. I am grateful to know there are technicians and managers not trying to take advantage of people. It's my store! Thanks David.Services: Transmission
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July 2023 by Zisa Wiley
Did not fix my vehicle. They made it worser. Manager David has a nasty attitude. While my vehicle was on there property thing was stolen out my truck. My converter was stolen.
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July 2023 by Dennis Andrews
Do not, I say do not let them work on your air conditioner. I paid over $1000.00 and they couldn’t get it to work. I took it back three times before I realized they didn’t know what they were doing. They told me it would take a day, it took several days. They would not give my money back. I had to take it to another mechanic that told me it would be two days ( which was the truth) they got it fixed and it ran fine for three months then the compressor went bad. I took it to them, once again they told me they would have it fixed in a day, it’s been three days and still not fixed. The truck is a work truck, I’m losing $300 per day plus my employee is missing work. These people couldn’t pore pee out of a boot if the instructions was on the hill!Service: Air conditioning
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July 2023 by Penny Baker
The manager stated he knew what the issue was charged over 800 dollars. Had my car for 4 days. Problem was fixed for 3 weeks went back a second time. They stated it was air in the hose or something like that. It was “fixed” again. Then two weeks later the car is over heating again. Took there Saturday morning they didn’t look at it until late afternoon and said oh it’s the water pump. Now they want an additional 368 dollars. When I spoke to the manager on the phone which he tried to explain the issue saying they didn’t know it was the water pump there is no way to tell. But then In the next sentence say that the code told them. Like when you had my car for 4 days you didn’t check the water pump? Like any one can googke the reason why your car would overheat. I copied this straight from google“The most common reasons a Chevrolet Cruze is overheating are a coolant leak (water pump, radiator, hose etc.), the radiator fan, or a failed thermostat. Coolant leak (water pump, radiator, hose etc”
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June 2023 by Virtuous Paladin
This review is about the owner Dave. The man works hard and is extremely kind. He is a great owner and got my cars AC running again. The man worked by himself on my vehicle despite the people working on it leaving the job unfinished. I would come back just because of his work ethic and his integrity.Service: A/C installation & repair
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June 2023 by Sonia Maldonado
On my way to the beach car started over heating and had to stop and david took care of us amazing stayed 5 hours over closing time to help me fix the problem absolutely amazing work and very nice guy truly recommend! If i could give the 10 stars i would ! Thank you so much