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June 2023 by Nathan P.
This has to be the worse Depot I have ever been to. I am an electrical contractor and I have been into home depot all over the state of Georgia and Alabama and this by far is the worse. The costumer service at the pro desk is the worse they are rude and disrespectful and definitely not efficient. Just today I went in to purchase materials for a job here in Macon and the lady was rude from the start while walking up to the line my daughter asked me a question that had nothing to do with this lady or my purchase at the pro desk my daughter was asking me for my card so she could purchase something herself and this lady got rude and told me they don't do that or have time for that at the pro desk and this conversation between me and my daughter had nothing to do with her or the pro desk and from that point on the lady continued to be rude asked me for another contractors number that also works for our general contractor which I did not have and do not need it because this contractor has nothing to do with me or my purchase however I got her the number when she called her and she didn't answer then she goes on to call my general contractor about the purchase although I have all the information needed and they have been told over and over again not to call him. every contractor I work with hates coming to Macon Home Depot we will even go out of our way to go to Warner Robbins to avoid dealing with rude disrespectful and lazy people who are supposed to be I. Costumer service I have never written a review but frankly I am tired of having to deal with it when I come there. maybe it would do your branch some good to deal with the issue
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March 2023 by Natilyne Y.
I had an issue with charges on my homedepot credit card. I purchased an appliance that was damaged. HomeDepot picked up the appliance and brought another one to my residence. they never took the return off of my bill. Manager Veronique Hubbard was patient, professional and took care of my needs. I was very frustrated with HomeDepot, but because of her we will continue to be customers
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October 2022 by XX P.
Customer service was really bad. This the worst Home Depot I ever been to. I asked 3 worker for help at hardware section and they all ignore me. I wouldn't recommend going to this Home Depot.
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June 2022 by Bre Glover
Omg they help me and they was so helpful and they gave me the right stuff thanks
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June 2022 by Jasmine Christine
I love the Home Depot ❤️ God people
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May 2022 by Rachel Simmons Butler
I visited this Home Depot tonight and was very impressed with the Manger and the staff. I had one really nice young lady that worked during the night ( I wish I had got her name) she walked over the store with me until we found what I was looking for. Then when I went outside to my car the Store Manager Mike was extremely nice and offered to help me and asked how he could help my business (Southern Grace Creations). Wow not many employees like this around anymore. Thank you Mike!!
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April 2022 by Sean C.
Good store clean and organized found everything easily and people inside had great attitudes
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August 2021 by D K.
If I could give them a -10 I would. Do not buy a any appliances from them. This is the worst customer service palace ever! A bunch of idiots that will tell you one thing to buy something but then do not honor what they say. They say they would "haul" away old appliances but only if t is covenant for them, but they have now refused making up all kinds of excuses and when I ask for prof of policy, they say sorry Oh cant give out that information. RUN AWAY FROM HOME DEPOT ANDD DONT LOOK BACK
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December 2020 by I_Am_That_Duck B.
I love that the staff are so courteous and helpful. They even ask if I need help bringing things to my car even if the items are very heavy. This is very helpful for my injured back after my serious surgery. Love you guys!
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August 2020 by Karla E.
Stay away from the flooring installation services. They can't hold up the 3-5 day guarantee and don't even care to. It's been 3 months for us and they absolutely refuse any refund and or help. Even corporate refused help. It's all a big run around. They've blatantly lied to us and even went as far as to say it was our fault. Now how is that possible when we've paid in full for services not yet rendered. Check the reviews on their web site and you'll see that people have had the same experience. I really can't believe such a large company would behave like this. This site makes me give them one star and that's more than they deserve.
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April 2020 by Edward S.
Customer service at this store is awful, some of the workers seam to have attitudes like they don't want to be bothered , when you can find one. Heaven help you if you have to call!!! If you know what you want and don't need any assistance you may fair okay.
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March 2020 by Ogechi D.
Waited over 45 minutes to receive help in a discussion over refrigerators. Was told that we will be helped and was never contacted again; we left after an hour.
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March 2020 by TomasAvendano
idk seems pretty gay to me
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March 2020 by Don White
Not the best home Depot store
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March 2020 by D Phillips
Very helpful staff.