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September 2023 by Anthony Kight
This pharmacy has gotten gradually worse over the past year. I’ve experienced several occasions when the staff was just downright rude. Yesterday I went there to put in an order for refills. The tech working at that counter was busy with other orders, which I get, but she never acknowledged me. I stood there for 10 minutes and then left. Time to have my prescriptions filled somewhere else.
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April 2023 by Shakiya K.
I don't normally have a bad experience here... but today was the first time I did ... many of the old cashiers are really nice. the new and young cashiers are really disrespectfu. I was helped by a young lady today she looked mexican/asian descent. I was not greeted kindly and she ignored me as a black lady. She proceeded to help an old white lady and was nicer to her. She was very racist to me as a black woman and did not help me at all. You can tell she gave me atttisue, and that is not publix. I don't understand why I didn't get the good treatment as customer
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September 2022 by Habana Lion
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August 2022 by Eric Huff
Not very friendly at the deli counter. Too expensive anyways. Used to be really nice but I’m not paying more than I should AND get poor and rude service.
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August 2022 by Eric H.
Had a rough experience with this Publix. Ordered some wings over the phone (you have to order this flavor because they just don't have it ready with the other chicken). They said it would be ready at 515. Got there and they said someone out pickup at 630 on the ticket. Then told me it would be 30 min before they would be ready. No apology or even any attempt to be nice about their mess up. Overpriced place to begin with. Before I could say, "at least they are very friendly". Not any more. Thanks for nothing jerks.
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December 2021 by David Keefer
This Publix Pharmacy SUCKS!They never have you prescriptions ready, even when you call in advance.
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November 2021 by Heidi Park
There’s no point in doing online ordering for their sub sandwiches if you have to wait 30 extra minutes from the time of pick up while everyone else in line just gets their order first.
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September 2021 by Tee M.
I ordered a cake for my daughter's birthday a week in advance! I go to pick up the cake on the day of my daughters party and it's not ready at the time I need it! The lady says she is behind and to give her 10 minutes!! Ok I wait about 20 and the cake is done. We cut into the cake and it's not what we ordered I ordered a marble cake and they give me vanilla!!! I called to tell them and they say they don't have any marble cake! So instead of telling me you just give me whatever YOU want!! It's not acceptable!! Then they can't give me a refund because I don't have a receipt who thinks they are going to have to return a cake!!! I will NEVER purchase from Publix again and I will tell everyone I know not to use this chain as well!!
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August 2020 by Jericho Winter
I love Publix and shop here all the time despite the prices being much higher because I always enjoy the environment. However, today I grabbed a sub sandwich which I was very unhappy with. First, the woman made it so that it was more like a bread taco than a sandwich. Secondly, I did ask for it toasted but I didn’t think that meant it would toast so hard that I had to tear parts off I couldn’t chew. I love shopping at publix but I guess Ill have to walk down to get my sandwich from subway. Definitely a big disappointment
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August 2020 by Jericho W.
I love Publix and shop here all the time despite the prices being much higher because I always enjoy the environment. However, today I grabbed a sub sandwich which I was very unhappy with. First, the woman made it so that it was more like a bread taco than a sandwich. Secondly, I did ask for it toasted but I didn't think that meant it would toast so hard that I had to tear parts off I couldn't chew. I love shopping at publix but I guess Ill have to walk down to get my sandwich from subway. Im so mad with publix right now I honestly would rather take my regular business to kroger.
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July 2020 by Mari Lyn Demma
they have someone who tested positive for the virus and won't tell employees which department it was in and they also aren't supplying testing to make sure it doesn't spread.
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June 2020 by Amber Nicole
Pharmacist was rude to my boyfriend when he asked her to repeat herself. He has an ear infection and can not hear out of one of his ears. She got an attitude after he asked her to repeat herself. So rude!
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April 2020 by Lianne Engelmann Paschette
My daughter in law ordered my birthday cake and asked that it be cut in half and put in two boxes. Due to the quarantine, we’re not having a party and will each have our cake and celebration over FaceTime later. We were thrilled to see the way your bakery department finished off the cut ends to match the top! Kudos on a job well done!
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March 2020 by Ashley Gibson Long
I went to Publix to grab a few things we needed at home. Since we are in a pandemic I thought they would have sanitizer stations at the doors for customers coming in and going out. None in the store at all! Sanitation stations are very important. One, because as people come in they can clean there hands before they touch anything in the store. Two, people can use it as they go out just in case they touched something in the store that wasn’t clean! I wouldn’t recommend going to the Publix on Bass Rd!
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February 2020 by Brittany Branson
Love this publix!!! staff is amazing!!!
