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February 2024 by abria gibson
I had the best experience shopping at Rooms to Go. I dreaded the process because my search for furniture hadn’t been successful until JR helped me and my Grandma. I wasn’t sure on what pieces I wanted, but he was so patient with us. He made nice suggestions and helped me make the best decisions. He made the process smooth and seamless and worked within our budget. I will definitely be returning and recommending him to the rest of my family and friends.
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February 2024 by Judy Graczyk
Had an amazing experience! Very helpful, friendly and informative. Our sales associate JR was exceptional! If you need help with any furniture go in and ask for him… you won’t leave disappointed.
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February 2024 by Buffy Bugatti
Monique was a great person , she was more than the perfect help . She was patience , very kind she was knowledgeable on everything that we asked . Nice attitude
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February 2024 by Ryan
Ordered a bedroom set and received the dresser and night stands within 2 weeks or so.Was told there’s a delay in shipping the bedframe/canopy. 3 months later they arrive to deliver and the hardware/footboard is missing. Now I’m expected to wait approximately another 90 days to have my bed assembled.Was told by a customer service rep that my only options are to wait, completely swap out the entire set for something else, or be reimbursed 80% of what I originally paid.I will never do business with this company again if this isn’t fixed.
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February 2024 by Kenneth Davis
Very nice clean store with a large selection of furniture to choose from. Helpful staff on hand to answer our questions.We didn't buy anything today, but I think we will be back for a particular recliner that my wife fell in love with.Large parking lot with easy access from Riverside Drive.
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January 2024 by Bliss Harden
Today We visited The Rooms to Go in Macon, Ga and was provided with such Great Customer Service from Monique. If you visit please ask for her!!!!!! 10/10 Highly recommend!
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January 2024 by Tammy Copeland
JR was very informative and friendly. He was not pushy and kept us within our budget. Very nice place to shop
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January 2024 by Davey Mimbs
Rooms to go has my business for life. JR there sales representative greeted us with patience as we entered the store around 7:45 and they closed at 8. His professionalism and desire to help my wife and I was noticed and very much appreciated. Rooms to go truly has a gem of an employee in JR. He helped us get exactly what we are looking for. I will tell everyone I know about my experience and make sure if you're looking for furniture you stop by rooms to go and asked for JR.
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January 2024 by Teresa Hall
Bought a reclining couch and loveseat from Rooms to Go and the loveseat messed up so the tech came said the mechanism needed to be replaced. Order was placed in November for the part and they notified that I would have to get a replacement of equal value or I will have to pay the difference and I have to pay for the delivery. I paid for the warranty on each piece which was over $200 for each of the pieces and I got 3, waste of money. Also, prices go up so that means I could be paying more for the replacement. I will never buy from Rooms to Go again and I have bought a lot of furniture from them but never again.
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January 2024 by Jeffery Carmichael
Not good!Did not have the price as what was advertised, not good service, and what we looked at seemed poor quality ?
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December 2023 by Josh Bundy
CHEAP FURNITURE. Bought a sectional couch and swivel chair. Less than a month later, the couch had to have the whole right side replaced and the ottoman had to be replaced due to the furniture sinking in. Not only that, they damaged($1000) our entrance gate (which they did pay to fix) and they also took 3 deliveries to get me the right furniture. And to top it off, on the last delivery they left the wrong cushions. Save yourself some time and frustration and shop elsewhere.
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December 2023 by daylon martin
Great service and price! Ask for Junior when you go! Shop during the holiday season and leverage the coupons!!!
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December 2023 by Matthew Odom (Matt Odom Photography)
Mickey came through in the clutch and helped me acquire an excellent bedroom suite! Great service! 5 S T A R S !
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December 2023 by Trystan Napier
Amazing customer service big thanks to Kaz and Anthony. Thank you Anthony for your help in exchanging our couches and deals.
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November 2023 by Juone Brown
I want to thank God for allowing me to run into JR at rooms to go. This was an awesome shopping experience! He is the most professional and knowledgeable salesperson I have had the pleasure of working with in years! He listened to what I said I was looking for and took me to what I described! He didn’t rush me and allowed me to try the wonderful options that this fabulous store has! I can’t say enough about the quality and look of my new furniture! It is super comfortable and gorgeous at the same time! God is a good God!
