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September 2023 by Thomas Russell
My Initial transaction w/ FreeUp Storage has been great. The personal service I received while working with them over the phone was wonderful. Moving across county to another state can very stressful. However, working with FreeUp Storage made my experience of reserving and booking a storage unit effortless and painless.
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August 2023 by Annie Hart
Working with Site Manager Janna Ward, our business experience with Free Up Storage was pleasant and efficient. She answered our questions and processed our rental in a courteous, professional manner. Janna is an asset to Free up Storage's reputation! ?
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August 2023 by Kirk Domingos
Seems to me, no hard evidence, that the facility is warmer in the summer and cooler in the winter since you took over.There was a trash can and an outdoor container that was helpful before you took over. Neither are there now.
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June 2023 by Susan Nourachi
Physical person available only 12 hours PER WEEK. Online contract program would not work. 3 different prices quoted in email to me and by 2 different reps on phone (Christie at another location DID call to assist me with contract but quoted me 2 different prices on same day). Lock, I was required to buy, did not accept new combo and was useless, so had to use my own, and latch on unit would not slide into secure position until after 10 minutes of struggle. There is no ramp to move boxes by hand truck into the back building they rented me a unit in. Had to hand lift all boxes onto loading dock. The survey they sent me requires Facebook, which I do not have, or Google, that wanted to send me cookies, so I would not use. So far, I cannot recommend and I'm researching other options.
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March 2023 by Carol Wheeler
This is a top notch facility that I have been renting from for many years. Janna has always bent over backwards to accommodate me and is a true asset to the company. Thank you for a great facility and staff!
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March 2023 by Kia Mcmillan
Although the monthly price is high, the service and customer experience is elite, thanks to the kindness and coutesy given from Janna Waid!!! She is an invaluable asset to the location and company!
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February 2023 by Steve
This location is consistently clean inside and out. Janna has been the property manager for several years. She is professional, follows-up promptly with requests, and keeps the facility functioning at a high level. They dropped the truck rental side of their business and have increased pricing recently. I give them 4-stars as improvement is always something to strive for.
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January 2023 by Claude Harper
Great manager, clean and secure, great prices.
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December 2022 by Annie Jones
Janna at FreeUp Storage is a real jewel and asset to this company. A true professional who is always on top of her game. She is a dedicated hard worker who is always willing to assist with smile. She is truly a keeper. Thanks Janna for all your hard work. Happy Holidays!
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April 2022 by COUTURE HOUSE INTERIORS
Janna is extremely helpful, she always goes the extra mile… she provides top notch customer service!
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August 2021 by richard stobo
Very good
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February 2021 by Teryl White
Reasonably priced and climate comfortable!☺
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August 2020 by Stephanie Tinkey
BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant it was to pick up a Penske Moving truck at this location. The lady was very kind and was very professional and efficient in completing the paperwork and walked me to the vehicle to go over any information on the truck. The truck was much more comfortable than other moving trucks we have rented. Highly recommend this location.
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March 2019 by Christina Richardson
Pleasant environment and people; delivery petsons perspective
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March 2019 by Kendrick Carswell
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