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November 2023 by janice lary
i really enjoyed visiting this store. I switched from verizon to t_mobile I have excellent customer service from the manager and workers . I really want to shout out to Brian Britney Alex and Candis for helping me. I was having a hard time and they all just made my day better. Customer service means a lot to me. They really took care of me.
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July 2023 by Mary Ann Gore
Had to exchange my Tmobile internet box, and they were very professional at hearing and solving the problems ?
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July 2023 by Larry Wright
Very friendly and competent associates. Know what they're doing and go about getting it done with a smile and good attitude. Will be going here for any services needed from now on
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April 2023 by Gerardo Montalvo
Went yesterday and Emmanuel was awesome He give the extra mile to help us and took He's time to explain every detail and answer my questions definitely Tmobile need more employees like Him.
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February 2023 by Bethanie Creason
I have been with T-Mobile since April of last year. Let me start off by saying my rating is for T-Mobile all together my iphone crashed on Monday and here it is Thursday I am still without a phone. But they expect me to pay a bill when they refuse to help me with my phone crashing. I have been talking to customer care for four days now. The manager Was rude and made it out like it was my fault....
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February 2023 by Marshall Coleman
I went to a T-mobile store and needed an upgrade. Ms. Kylarae was the T-mobile expert who help me. She was very understanding about my issues and help me with my upgrade. She even took the time to make sure my new phone was working properly and took care of all my needs. Thank you Kylarae so much for helping me. I truly appreciate that
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February 2023 by The Cuban
I came in a few days ago because I had some questions and wanted to see how much it would be to transfer to T-Mobile. Lex was so helpful explaining the plans and promotions available and was so kind and patient. I plan on coming back and transferring my family plan with him.
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December 2022 by Elena Sehwani
Danielle was xtremly helpful wow her customer serviceOutstanding
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December 2022 by Stephen Reich
Danielle and her co-worker (sorry I forgot your name, but you were of great assistance and Danielle would be able to vouch) helped me find a charger while we were on a road trip with my football team. This was tremendously helpful and although I don't utilize T-Mobile's service, I want to vouch for this store's customer service.
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October 2022 by Larnell Moore
Staff very nice and took care of me fast as they could. Would recommend!
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October 2022 by Arlesia Benjamin
Great sales people good sales to not break your pockets a little slow on service when a rush comes but satisfied overall
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October 2022 by Rickey Walton
Kyla McIntosh did a great job helping me out when I was there...Kayla was very professional...
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August 2022 by Josh Hasty
Went into T-Mobile today to pick up my phone. The manager was there along with some other employees. The manager at that location has been real nice and very knowledgeable about his store’s products. But Danielle helped me as well as letting a new hire shadow her. Danielle was very knowledgeable her self about all the different cell phones and tablets and really didn’t put down any of them. Basically told me the advantages of owning a iPhone or a Samsung or a Google Pixel. Well after she hooked my phone up and I was leaving. I told her she definitely need to run her own store. Been with the company 7 years. Now that’s not a employee. That is called a STORE MANAGER!! wish her much success as well as the manager and the other employees I saw today.
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July 2022 by Caleb Brooker
Had been having awful service with Verizon, went by a Verizon store yesterday to get my issues figured out. Verizon was so rude it pushed me over the edge. Left the Verizon store and went straight the T-Mobile. Believe I talked with Carmen and the service was such a relief. He talked through all my concerns and previous issues, agreed on a plan, went ahead and got the new phone. Ported number over and setup my account in sub 20 minutes. So far service has far exceeded that of Verizon. Very rare you see great customer service these days. 10/10
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May 2022 by Brandon Bloodworth
Carmen and shamika are amazing I came in because my phone wouldn't charge and within 5 minutes they had me back up and running amazing customer service
