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January 2024 by rueust
Have not had to use the company yet and hope not to. I could get a better review if I had. He does call to see if I need updates
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January 2024 by Daniel H.
Excellent team with competitive rates. Talk to Edward, he was great to work with!
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December 2023 by Deborah Collier
I just decided,after talking with Stephen Beaty, to jump ship from my insurance company and sign with State Farm!I’m saving right at 600$ a year with better coverage. I’m beyond happy! Stephen was knowledgeable and set my mind at ease within minutes of his call. He spent almost an hour going over pertinent information.But Kathy was also a super nice person as she gathered my info earlier today.I googled State Farm yesterday and was pleasantly surprised to learn their premiums are one of the lowest if not the lowest in Ga!!!I received bills from my current company Friday and they were going up 600$!! And one phone call to Kathy results in saving $600!Call Todd Mitchells’ office and ask for Stephen! I’m glad I did!Wow.just Wow!UPDATE: 12-4-23… my joy was short lived. My premiums went from 265 to 296 a month w/o notifying me. When questioned I was told I slipped thru the cracks. Really?I don’t like slipping thru the cracks. I’ll be searching for insurance tomorrow. A few folks warned me State Farm baits you then socks it to you. They do. My premiums now are 3400$ a year…the other company was 2700$ a year. WOW!
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November 2023 by Wil Cook
Great service team.
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November 2023 by Alvin
I can truly say that I’m very pleased with Todd and his staff , Todd himself took the time and initiative to find me any savings he could find for me to lower my premiums. I would recommend him to anyone who is looking for any insurance.
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September 2023 by Mallary McClendon
I've found this agency is very helpful in assisting with claims....... they are also very attentive when it comes to any questions or concerns that I have......... overall Todd Mitchell and his staff are awesome!!!.........
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September 2023 by James Keith Pillow
Todd, the other agents, and staff are wonderful to work with. They are very knowledgeable and adept at understanding a customer's needs, and saving customers money. They can adapt their product offering to help achieve their customer's short or long term goals.
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August 2023 by Jane Duncan
I absolutely love the magnanimous spirit of Todd, Kathy, and Stephen of State Farm! Everyone is so friendly, knowledgeable, and professional. I'm always greeted by everyone I speak with there, with a warm and friendly hello. State Farm offers great services and insurance coverage at unbeatable prices. I truly appreciate that none of my questions went unanswered by Mr. Beaty, who truly went above and beyond to quash any of my concerns. Although his decorum remained professional at all times, he made me feel like family. I look forward to doing business with this company for years to come... Thank you, State Farm and Mr. Beaty, for being my "good neighbor" in my time of need! Jane
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July 2023 by Wendy Barnard
Agents really take pride in finding the best coverage for your needs. They ask the right questions and advise on different options. Process for getting our new coverage was quick and seamless. Stephen handled everything professionally and communication was great!
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June 2023 by Just Saying
Top notch staff and availability. Todd and his staff provide service with a smile, which from my experience is rare now a days. Another rarity is a honest assessment of insurance needs which I received. I've dealt with an insurance agent who lined his own pockets at my expense. I highly recommend Todd and his agents for your insurance needs.
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May 2023 by Sylvia B. Flowers
After being with State Farm for some 50 years, my long-term agent passed away and my account was turned over to the Todd Mitchell agency. At age 82 and recently widowed, I was unsure of this new arrangement, but Todd, Stephen, and Kathy have done their best to accommodate me in every way possible and make me feel comfortable. I highly recommend them as an insurance agency “home.”
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May 2023 by Lauren Woods
Stephen works diligently to get all your questions answered and concerns resolved. He's invested in the Macon community and a great addition to the State Farm team. We're looking forward to working with him for many years to come!
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May 2023 by Adam C.
Todd Mitchell, Stephen Beaty and the entire office made the transition to State Farm very easy to understand and made us feel comfortable from the start. I can already tell that we are more protected than before. I look forward to working with them moving forward. Give them a call if you want to see how they can help you!
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May 2023 by caribbeanspice08
Stephen Beaty is the agent that assisted me in securing a couple of policies. He is very attentive to detail and encourages questions to make sure you understand the process. He keeps his word about following up with you and sending emails and text messages to remind you. I appreciated his patience and knowledge about the subjects. I recommend his service wholeheartedly.
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May 2023 by Gina Taylor
Steven is an outstanding representative that is attentive, empathetic, and understands my circumstance. For any of your insurance needs, I highly recommend Steven Beaty and the Todd Mitchell Staff. They treat you like family rather than a number.
