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January 2024 by Tawanika Miller
Excellent customer service from Tameesha and Nadine. They both were ver helpful with picking out my purchase and recommendations with patience.
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December 2023 by Jennifer S
Evonya helped us with inspecting and cleaning our rings. Fast, friendly, and great customer service skills. Will definitely be back to see her when we make another jewelry purchase.
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October 2023 by a Hannah May
Mrs. Yevonna was so helpful! After taking care of my moms repair she helped me with my own! I was worried because I have not been able to find my paperwork since my move from WA, but she was able to look it up for me and was super patient. Definitely ask for Yevonna if you shop here.
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October 2023 by Abigail T
Yevonna and Billie at store 1261 have the best customer service around! They helped get my wedding rings resized and gave me a free cleaning while we were in the store. Highlight of our day was talking with both of them! Thank y’all for the amazing experience! We will be shopping with Zales from now on!
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October 2023 by Tiffany Jernigan
My husband and I went in today to just get some ideas for a new ring since I've lost 70 lbs. Yevonna cleaned my ring, it's so shiny now , and helped us understand a lot of different options that we had! We are getting my ring resized and I'm getting a band to go with it! She was incredible and the other sales people in there were so nice as well! They seem to have a lot of great benefits to being one of their customers as well! Yevonna made us feel so welcome and really educated us a lot about rings and Zales services! We had a fantastic experience to say the least
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October 2023 by Elpidia Tapia
We always come in for our semi annual cleaning, but this time was different with Ivanya ( hopefully not misspelled)! She absolutely was so precise with our rings! Can’t wait to come back again!
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September 2023 by Cassie Conley
Tameesha gave us exceptional service! I’m so happy she helped us today! She made sure I was getting exactly what I wanted in our price range. Thank you so much!
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September 2023 by Money Save
Mrs Billy was amazing in helping me pick out a perfect necklace & packaged it for a keepsake charm I purchased. The entire staff was phenomenal. I’ll definitely be back.
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August 2023 by Tricia Necole
Ariel was so nice and handled everything so professionally! The ring has a few flaws after i sent it to be repaired but they handled it amazingly and quickly! definitely will be using them in the future!
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July 2023 by Tyson Critchley
Just great overall customer service! Mrs. Billy was extremely helping, caring, and kind. She made this trip very easy and I will for sure be coming back for future purchases.
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July 2023 by Brianna Wilson
Mrs. Yevonna was absolutely AMAZING! She has the most TOP NOTCH customer service anyone could ever ask for!!! My fiancé & I walked in 10-15 minutes before closing and she helped us with such a sweet smile on her face! She even cleaned my ring & made it so very shiny! Thank you for taking the time to show us around & help us decide on a wedding band! We will definitely be coming to Zales here at River Crossing for all of our jewelry needs/wants. She will take care of you, no doubt!
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July 2023 by Joshua Varnadoe
Tameesha was very kind, compassionate, and patient with us. She helped us find the rings that fit our lifestyle and personality without pressuring us to buy something outside of our budget. The best part about the experience was that in our search for a set of rings we also found a friend.
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July 2023 by Curtis A.E Martin
Tameesha was absolutely amazing, her customer service was outstanding. I would recommend her to anyone who is looking for engagement/wedding rings. She needs a promotion. Thank you for the wonderful experience
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June 2023 by Jordan Bailey
Mrs. TaMeesha and Mrs. Yevonna took suchhhhh good care of us!!!! They even stayed late to clean my tennis bracelet for me! I could never say thank you enough for everything that y’all have done for us today!! Please come see them!! They’ll take good care of you! 10/10 experience for us!!!
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June 2023 by Dixie Evans
The past 2 times I have come in to get my rings cleaned, I have had the pleasure of talking with Billie. She has been absolutely amazing at cleaning my rings and the conversations have been more than pleasant. I have never spoken to anyone at this store that has been nicer to me than her. Thank you so much for taking such good care of my rings and myself!