-
February 2024 by Keeli Laughinghouse
Both my husband and I have gone to the car wash and asked for management to call us and no one ever returns our calls. We’ve also sent emails and still no response.Very disappointed with how they conduct business.
-
February 2024 by Becky Parker
Decent wash but I would like to see more hand washing as you enter the wash like other companies. I had a few times where my car had severe water spots on it. It was like the rinse was soap. I want to see this improve so I feel confident in joining the membership. Otherwise I have to drive to Covington.
-
November 2023 by laurie parker
update- The manager reached out and is supposed to take care of this. He offered an apology and said the employee that put in the code to do the membership without permission is no longer working there.Repeated charges to my card for $34.99 for a membership that never signed up for. Used a card to pay for a car wash. The charge was $9.99 for the wash. Every month after that my card has been charged $34.99 on the same day that the original one time wash was purchased. Cannot reached anyone at the location.
-
October 2023 by Owen Glo
Actual car wash is great, Staff was never a problem. It's the membership complications that are a HUGE issue. You have to constantly renew. I renewed, with the employee's help but couldn't use the service. No one called back about solving the problem so I disputed the transaction with my bank and got a refund. Come to find out my husband's card is still being charged for the membership AND we still can't use it....the gate doesn't let up when we get there and the screen prompts use to renew, again.
-
September 2023 by David Morrow
Probably the best car wash I've ever used
-
September 2023 by Emma Smith
I love this place the car ? wash it is clean and up to date.
-
July 2023 by Matt Fry
They employ a flippant, unfriendly staff. The wash itself is OK, but not great. If your company's employees can't put in any effort to help the customers, or at the very least, paint on a smile, that's a huge red flag.
-
July 2023 by Sara Esteves
We used Mako for a few months and no complains. But we since moved and requested to cancel the service … 7 months later they keep charging our card and no one picks up the phone or returns our voicemails** there were two accounts associated with our household. We requested both to be cancelled. One you cancelled and the other one you only paused it for a month to reinstated the charge the next month. I already email your office for a resolution and waiting for a response **
-
March 2023 by Cameron Richard
This place is terrible!!! Fraudulent! DO NOT COME TO THIS PLACE.Their employees will fraudulently sign you up for a wash membership then proceed to never answer your calls to cancel it. I have been trying to get ahold of this place for the past 6 months. Do yourself a favor and just avoid this place at all costs.
-
March 2023 by Capt Yossarian
Last few have been awful. Two pre-wash fellas too busy talking to do their job. I came back to ensure the previous was a fluke. No, it wasn't.I will not return.
-
February 2023 by Lesley Martin97
Do not give this place your credit card! They will take it and sign you up for a reoccurring charge of $34.99. When I went to find out about this charge, they pulled it up and the license plate didn’t match anyone in my family. I was refunded one of the charges the day I went up there to ask about the charge and I had to call several times to get the second one refunded. The manager said I would not be charged again because He handled it. But I was charged for another month and cannot get them to refund it. don’t even try to call the corporate office, it goes straight to voicemail and the email on there is useless. I will not do business with this company ever again.Services: Polishing
-
February 2023 by ANEIYIAH THORNTON
went there one time for a car wash, i've been charged 3 months for $34.99. spoke with the manager he did nothing but he said he would fix it. that's fraud. so i contacted my bank to dispute the charge. 0/10 would not recommend.
-
February 2023 by Tim “Bird or Bullet” Terry
Best Automatic Car Wash I believe. Pricey for a Basic - $10. However, my entry person was thorough re pre-scrub so Pleeeeeeease Tip!
-
February 2023 by Createme
Went in the other day and was pleasantly greeted by a serviceman named Dylan. He was very sweet everything else was kind of not worth a darn. LOL! He was very helpful with explaining the different type of washes and even helped me set up a membership. I recommend going or finding ‘Dylan’ for any questions!UPDATE!!! Went back to learn Dylan no longer worked here and was treated very rudely :(( never coming back please save your money.Service: Vacuuming
-
January 2023 by Never Surrender
Horrible. Dudes with pre wash brushes busy talking. 1 did 1/2 front bumper, other did 1/2 rear bumper opposite side. Car came out filthy. Had to hand scrubb car myself. No all purpose cleaner or window cleaner in bottles. Plain water. No tire shine applied to tires. Overall, I have to take car home and hand wash myself after stopping at parts store and buy car wash soap and tire shine. Total waste of time and $25. ????
