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October 2023 by Emma Smith
They are very nice to me when I get part in the store ☺️ ?
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June 2023 by JatikaM Manigault
Bought my battery there. Several days after it was installed the car would not start. I had a new starter put in and a week later the same problem occured. When it happened a third time the person who helped me get it started suggested maybe the battery was not installed properly and was not connected to the alternator. He was able to show me where it looked like it was loose. We still got it started and I was able to get it home before it died again. I called the manager on Sat 5/27 at O'Reilly and asked it he or a member of his team could please come by and just confirm the battery was in fact installed correctly. (I was about 1.5 miles from his store.) He said it would be late when he got there since he wouldn't get off before 9pm. I told him whatever time he got there was fine. I gave him my address and cell number and waited for him to show up. He never did and he never called.I had another mechanic look at it on Monday and he fixed the problem.I am leaving this review because the manager at O'Reilly's did NOT keep his word. I had no way of getting the car to his store and he assured me no matter how late it was, he would come by. If he couldn't do it, a simple phone call would have sufficed. A small thing perhaps,but to me it says a lot about his level of professionalism.
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June 2023 by Pauline Wood
Great location clean store friendly staff great place for parts and your car needs recommend as your local car stop
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May 2023 by LeeAnne Tant
The manager and one of the associates at this location, Cody (Manager) and Steve, WOW! I walked up to the store, my car battery in a back pack on my back, they took one look and told me what I knew, dead dead. Ok, so move on. The battery I needed, not in stock. 1st problem. It's an old car, wiggle room. Problem solved. 2nd problem, new connectors and by this point I'm bleeding money, or so I thought. They got me covered with the connectors. Answered a few questions, treated me like I had a brain and on top of that, took my butt home. The new battery was significantly heavier lol. This is the service I've come to expect out of O'Reilly's and yet I'm still so pleasantly surprised when I go in and get it. I will definitely forever be a customer with O'Reilly's, and this one in Madison GA particularly. Thank you Cody and Steve for helping me get my car back moving.
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March 2023 by Layla Stafford
The new manager was awful to work with and has a condescending awful attitude. My family and I have been long time shoppers here and will not go back.
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March 2023 by Tim Butler
Usually quite helpful -- good experience.
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March 2023 by Tim J Butler
Usually quite helpful -- good experience.
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January 2023 by Serenity Scofield
Always helpful and friendly. Ask for Colby.
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September 2022 by Antonio Clinkscales
The only store that has the lawnmower battery I needed.
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July 2022 by Owen Glo
Very helpful, pleasant employees, great recommendations and a clean store.
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July 2022 by Jason Howard
Great parts store.
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April 2022 by Tamara Rowe
Kind, courteous and efficient.
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April 2022 by Rupert Smith
Great service everyone there is very knowledgeable
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December 2021 by John Jay Wade
Excellent service and knowledge !!
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July 2021 by Sharon Kendricks
Thanks ? so much for taking the time out too order part. Didn't fix but took it back no problem thanks again Blessing
