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September 2025 by Brittany N
Great staff, got all I needed.
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June 2025 by Jessie Phillips
Answering system is awful!!!! Will not allow you to leave a message in order to be able to get a call back. It just hangs up and tells you to try again later.. don’t know how they expect to help there customers if they can’t even get through to anyone…
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April 2025 by John McDaniel
Horrible
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September 2024 by Brooke Cunningham
The pharmacist is very rude and unprofessional I reported her to the manager and will call corporate next . I see there are a lot of bad reviews about the same lady hopefully they do something about her .
I came in and gave them my daughter’s prescription in hand . Came back the next day this lady claims that it was filled at a different cvs that I did not bring my prescription in there I told her she needed to fill it because my daughter needs it she refused and told me to come back tomorrow after receiving messages stating that my prescription was ready that morning .
This lady is very rude , unprofessional, incompetent and lazy
CVS you need to do better and fire her .
I told her I was calling corporate she laughed and said okay and .
Very rude
I spoke with manager she is very nice let’s hope she does her job.
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September 2024 by Mary Ann Askew (Mae Mae)
CVS IN MANCHESTER, GA...I don't like to complain, but CVS needs to do better. Their pharmacy here were not very friendly and apparentlydont like their job. Tells me to come back in an hour or so, then 5 minutes later, auto message sent to my phone, " your meds are ready for pick up!" Great, I turn around for pick up and only receive 2 out of 4 prescribed. And they didn't even send any droppers or cup to take the meds. It's obvious it's for a toddler.
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August 2024 by Jasmine Lancaster
I love having the CVS store in my small town. They have great coupons and great clearance options as well. Also, the store seems to carry a lot of things.
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June 2024 by Pauline Mitchell
I had a prescription sent to this CVS pharmacy. I called to see how much it cost and to see if it was ready. I had to give the insurance information from me. The lady I spoke to had a major attitude with me. I called the next day to see if was ready, NO ONE ANSWERED the phone. I wanted to speak to a person. I went through the drive thru to get my prescription. I guess it was the same person with the attitude, she said she will be with me shortly, opened the drawer for the money gave me my prescription and that was it, NO ONE BOTHERED to ask me if I had questions about my prescription at all. This is my FIRST and LAST TIME visiting this pharmacy. It's sad that you have to call the pharmacy (surprised they answered this time) to get information about the prescriptions you pick up. Poor customer service. They deserve 0 stars NOT one star
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March 2024 by Harly hatchett
If there were no stars, that is exactly what I would give them. I have had to drive to LaGrange so that I would not have to deal with them. They are rude, incompetent, and do not follow the law. It was one of the worst customer service I experienced. One lady was eating while filling prescriptions. I asked a few questions, every response was rude. They even laughed at me while I was leaving the pharmacy part of the store. I have been in customer service over 25 years. I have never been so disgusted. I had two other people who have used this particular pharmacy and told me not to go there. I wish I would have listened. Now I have transferred my preparations to another CVS and they were amazing. Great customer service. After all that transpired at the CVS in Manchester, I feel it is my duty to report them to corporate.Also, I have read every review on this store. Almost every bad rating came from the pharmacy. At the end of the reviews, there are several 5*’s with no comments, which mean they have asked people to post 5*’s. It is so obvious. I have reported them to corporate and hopefully (ha ha) they will change the pharmacy around.
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March 2024 by Devon Terrell
Great store....very clean and the customer service reps Bri and Wendy were very nice and helpful. Thanks CVS Manchester Ga
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March 2024 by DD Burson
Debra exceeded my expectations and provided exemplary customer service.
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February 2024 by Janice Dyson
My husband went by the drive thru pharmacy window this morning a little after 9AM to pick up his medicine. It was closed. He did not feel like going in right then due to back pain so he came home and got me and we went back. The pharmacy window was still closed at 10:30. We went in and stood at pickup. There were 2 workers behind the counter and another came in soon after making 3 workers. No one acknowledged our existence. My husband finally asked if anyone was working there today. The pharmacist Marquivia Martin looked up hatefully from her computer and told us she said she’d be right there. Funny that neither I nor my husband heard her. Then she proceeded to chew us out and in a very hateful tone told my husband that he didn’t have to get smart with her and that the gates were wide open. He then asked her about the drive thru being closed and she ignored him. I’ve never in my life been treated by a pharmacist the way this woman acted. She was hateful, uncaring and acted like it was killing her to do her job. Do yourself a favor and please release this employee from her job that is obviously too much for her to care about. This kind of behavior will not be tolerated by this customer. I won’t be back as long as she is there. I’ll take my business to a kind, loving pharmacy and there are 2 others in town besides CVS.
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January 2024 by AN
Idk what’s been going on with CVS but for a couple months now all I’ve been having with them is problem after problem and I’m probably going to start using a different pharmacy. For starters, 3 different times when I’ve needed to refill a prescription, they’ve either not had it (so i went days without each time), or they just did not fill them until I had to call them again. Also, I’m not sure of her name but one of the employees seriously needs an attitude check and is unprofessional. Last time I had to go inside she was playing loud vulgar music on her phone (over the store music) and singing along while another person was helping customers. Before that time, I overheard her talking to another employee complaining about me needing a prescription and apparently it was an inconvenience for her. Also I had to buy something in the front and there was literally no one up there (self checkout was down) and I had to walk around the store to find someone. After I couldn’t find anyone I was about to just walk out without buying anything but then someone finally walked up.
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December 2023 by Brittinibynature
Very ran down and ghetto. They do not care about the customers at all.
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December 2023 by Cindy Shaw
Markevia Clark informed our Hospice RN that she needs to leave a voicemail for called in prescriptions because Ms Clark feels this nurse calls too often for the same HOSPICE patient that uses your CVS in Manchester, GA. I tried to explain to Ms Clark that voicemail messages are not always filled and our company prefers our nurses speak with a pharmacy staff member. I.consider being yelled at for calling the pharmacy for a md order very rude and she needs some anger management or better yet, fire her. Manchester is a where everyone knows everyone and I would have never expected behavior like Ms Clark's to come from a hometown pharmacy. I will be encouraging our patients family to change pharmacies so none of my nurses will EVER have to deal with that woman again. Shame on cvs for keeping employees like her employed there.Sincerely,Empyrean Hospice RN
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June 2023 by Rhonda Banks
WORST DRIVE THRU EVER!!! My car burnt 4 gallons of gas waiting!!!!
