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December 2023 by Southern Byrd
Front desk is always fabulous, but there’s a revolving door of technicians so when you find one you love, book with her every time. I had an appointment last week and waited 30 minutes before they finally told me the tech was on the phone and would be there soon. I left. But I rebooked and that tech was amazing. Sooooo… know what you’re walking into?
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December 2023 by Leah Gordon
Disorganized. I signed up through class pass and received an email the day of my appointment saying I had to reschedule because a tech wasn’t available. I moved the appointment and received an email the day of the rescheduled appointments saying they want my billing information on file to secure the appointment. I called to inquire why they would need my card when I booked through class pass. They told me they weren’t sure how class pass worked (even though their business is listed with them ) and that they would need to card on file in case the credit didn’t go through and to secure my appointment. So it sounds like they don’t even know if they accept class pass credits. If you’re going to have your business listed on class pass then you should know how it works. They need to also send out these emails with as much advance notice as possible. The day of thing is really annoying
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December 2023 by Mariah
I got my lashes done here and have had better. I noticed several missed lashes, and some are clumped together, unlike how a classic set is supposed to be. Inner corners of my eyes, totally missed. Shape was not flattering at all. I think every lash was the same length which made it look really weird. Usually my tech will do a little shorter towards the inner eyes or something specific if requested, but I trusted this one to do something flattering in the classic look and it just was not it. On top of everything else I’ve mentioned… I’m not sure what glue they used but it left flakes on my lashes, which I have never experienced before. I also noticed that a couple of lashes appeared to be glued to my eyelid rather than lash. The best word to describe it was SLOPPY. The stylist seemed to be rushing, so maybe that’s why. I don’t know what the issue was, but I the service was not good. The lady at the counter was a bit off, not exactly rude, but not friendly either. I can only describe it as “mean girl vibes.” The person I spoke with over the phone was nice tho.
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November 2023 by lynzey taliaferro
Amazing Lash Studio is truly one of a kind. I have seen multiple stylists and each provide amazing services! They make sure that I am comfortable and everything always goes smooth. Coming back soon!Services: Eyelash extensions
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October 2023 by Jocelyn T.
I went in for a lash lift and tint. Walked out with my lashes tinted but the lift did not lift at all and actually my lashes are now pointing downward. Flash forward a week later after following all of the instructions (no oil based products or serums) and my lash tint is gone but unfortunately my lashes are still pointing the wrong direction. $120 later (with tip) and it was a complete waste of money and time.
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October 2023 by C Campbell
Love my lashes! Alisha, my master stylist has been doing my classic lashes for over a year and has provided exceptional customer service and her work by far exceeds my expectations!
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October 2023 by Lily Konigsmark
I had my lashes done by Bre and they were so good and were very natural. I got them October 8th and they lasted about four days and then most of the lashes fell out. It is now a week later and my lashes look bare with some clinging for dear life. They are good to have for an event but 100$ for four days of good lashes doesn’t seem worth it for me. I will probably stick to drug store lashes and save 90$. Really sad about my lashes.Service: Makeup services
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October 2023 by strongathin you
My lash tech suraya, is the best! She's super gentle and attentive and makes great recommendations... everytime I leave I don't even feel them on.. but I love the way they always look!
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September 2023 by Dee Phillips
My daughter booked an appointment for this location. We were late to the appointment due to traffic on 75. When we arrived they stated they close in an hour and could not take my daughter. We and decided not to reschedule because we reside an hour from location. Unfortunately, we were charged the full price of 144.99. I do not want to reschedule and would like a refund. I would like to be ensured my card information is removed from this company. They said there is no corporate office I can speak to about requesting a refund. You should not be able to charge someone full price and NO services were received. Looking at the other reviews if anyone has a lawyer regarding a class action lawsuit regarding charges to your account. Please reach out to me.
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August 2023 by Brooke Courie
Obsessed with this place! This is the only place i go to for lashes, and i have gotten all of my friends to go there too. I recommend Alisha, Shadia, or Iesha <3
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August 2023 by Lauren Gazaway
This studio is AMAZING! Everyone is so nice and the staff treats their guests with much love and respect. 10/10!!
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August 2023 by Kim Porter
There is nothing amazing about this place. I have been contacted about a week before my appointment to let me know that my stylist does not work there anymore. OK. Reschedule me with whomever. My appointment was at 1 o’clock today. I wasted an entire day off with a four hour round-trip to make it to my appointment only to be told that it looked like I needed a full set and then I’d have to come back at another time. Another woman walked through the door, and my “new” stylist came right out and took her right in. The receptionist kept saying, “they” should’ve told you when “they” called you…. Told me what??? Not to waste my time??? I am a traveling nurse, and my time is limited, and I let them know this at my initial appointment. I was almost OK with the fact that I needed a new overpriced full set, but the bottom line is that they should have made time for me instead of saying they didn’t have time to keep my appointment. I left very angrily and a few minutes down the road I called back and asked for the franchise owner’s phone number and was told that they did not have a phone number for the owner or manager and I was given an email to contact. A very nice woman did call me. She repeatedly apologized for the bad business, offered to have me go to a different location for $99. For whatever I wanted done. Seriously? Come on, Amazing Lash. Do better.
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August 2023 by Jackie Griffin
Carly does my lashes, and she does an amazing job! Carly also gets me in and out in an hour, and the always hold up. Everybody there is super friendly and helpful!
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August 2023 by Hallie Miller
The front desk and my lash stylist were EXTREMELY knowledgeable and helpful with all of my questions about the service and products! Amazing Lash Studio is definitely the best place in the Atlanta area to get eyelash extensions!!!Service: Eyelash extensions
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August 2023 by London Ruonala
10/10 experience from start to finish! Everyone was very professional and efficient. Alisha always does an amazing job with my lashes.
