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February 2024 by Suzanne Martin
The staff here is always super friendly and I’m in love with their cargo pants and old skool graphic tees right now. #Foreveryoung
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January 2024 by Amy Smith
The staff is always so nice and helpful!
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January 2024 by steve mushett
Nice store
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December 2023 by K M.
Bought two shirts for Christmas gifts. I went to wrap them last night and realized they had not taken the security tags off. I returned to the store to have them removed. I was treated as if I had stolen them. I had a receipt. No apology for having to have to drive back to the store because they didn't do their job. Just a here ya go when she was done taking them off. Will shop a different store from now on.
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December 2023 by Diana Harlmon
My friends experience today. Your employees should be ashamed! I'll never shop there.Y’all I’m so hurt! Idk what to do. I’m a plus size woman that’s about 7 months pregnant. My stomach is showing but you wouldn’t necessarily be able to tell glancing at me.I passed by American Eagle on my way to Barnes and Noble and decided to go in because I like their dresses. They’re on clearance now. Why when I got in there the guy behind the counter started making pig noises??? Mind you I’m wearing a bright pink shirt. I looked at him as he laughed with his coworkers but he wasn’t looking at me so I went on about my business. I found a tennis type dress I liked and I thought the sizing would be perfect for my stomach to grow into. I decided not to get it after trying it on because I didn’t like it’s arm flare. I started to get agitated when trying on because my back started hurting and I started to feel pressure in my pelvis, so much to where I thought I need to hurry up and sit down. As I started walking out building there was another girl behind the counter making duck noises each time I walk loudly to where the rest of the store could hear it.I know I should have said something while I was in the store but I was in literal physical pain, trying to hurry and find a seat, while trying to get my son out of the store. Also it was so humiliating because there were other people there as well. Is there something I can or should do from this point?Edit/ update: I wrote this shortly after my leaving the store, while parked in my car. I sat for a minute asking myself did that really just happen? Shortly after uploading my 5 year old asked me asked me “were they making noises at you mommy?” I didn’t even know what to say so I just told him honestly I wasn’t sure. The fact he noticed and I didn’t do anything in that moment really disturbs me. The store is in Marietta, Ga and I’ve already emailed corporate. I’m going to wait until Monday in hopes of getting in contact with the store manager. Y’all I truly am humiliated by the situation and wish to stay anonymous as much as possible, but please feel free to share my story how you see fit. Thank you all for your support and responses. I really didn’t want to do too much or too little and you all made me realize how important saying something is.
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December 2023 by Alex P
Disgusting customer service and awful way to treat a pregnant woman. This location and its employees should feel ashamed of themselves. Absolutely repugnant behavior and a clear warning sign for hopeful shop-goers to go elsewhere at another location where customer service isn't abysmal!
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December 2023 by Cat Eyes
This store is absolutely trash as far as customer service. Since when is it okay to make fun of customers by making animal noises as they walk through the store? Every employee at the store during this time should be terminated since everything is so funny. Then you can ki-ki in the unemployment line.
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December 2023 by Karleesha Wright
Employees disgustingly ridiculed a plus-sized pregnant woman who was shopping with her child. They made noises as she walked around the store. I’ll never shop at AE again. I always thought they acted uppity, but this is what will seal the deal for me unless the employees are terminated.
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December 2023 by Kayy kayy 127
The way the workers sat behind the counter making animal noises at my pregnant family member is extremely disrespectful and disgusting. No one offered her help but chose to make fun of her I'm extremely disappointed in their behavior.
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December 2023 by Samii
My cousin visited this location today. Store employees made animal noises as she entered and again as she exited. It was embarrassing, disrespectful and unprofessional. I certainly won’t be shopping this location.
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October 2023 by Jack Britton
If you go here ask for Sam, she'll get you covered and looking spiffy
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July 2023 by Illwillbdv
Nice clothes for him and her. Deals on jeans and nice Ts
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January 2023 by Susan Brown
Went in the store today to return 2 pairs of jeans still in the online package. AE does not include any kind of receipt for their orders so to return it you have to have the email which I couldn’t find because I had recently deleted a bunch of emails. . I asked the manager Taylor if she could call a main number and give my information to obtain the order number I needed to return. She stood there and rudely said no there’s nothing she can do. Keep in mind that the store sends no paper receipt in the online orders. Taylor didn’t try to help in any way and actually was argumentative to me.I went out to my car called the customer service number myself and got the order number to return the items. I basically did Taylor’s job in 2 minutes. On top of being lazy, she was rude and unhelpful. And the store was not busy. Just myself and 1 other shopping with 3 employees standing around unable to find a solution for my issue or even try to find a solution. This store gets zero stars.
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November 2022 by DeNae' Bambolina
Very nice atmosphere. I think the prices were a little high. Bought some slippers for $45. I really liked them so I bought them. Sweaters are over priced. Just my opinion May go back not so sure.
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October 2022 by Delora Taylor
Friendly staff, clean store great variety and selection. My favorite AE to shop at.
