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March 2023 by Nicole Lipp.
The customer service has been great each time. Purchased a pair of leggings in store, which they hem and deliver free of charge. Good quality material.
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January 2023 by alaka g.
I shopped here for some xmas gifts. The sales people were extremely helpful suggesting great outfits
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July 2022 by Allison Penn
The employee said it was too difficult to get the leggings off mannequin so that I could purchase them even though they were the only sizeLeft in my size. Instead driving to a different store to buy all my items just so I don’t have to spend my money there anymore. Super disappointed in their customer service
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April 2022 by Ted Davis
Store would not honor 20% off coupon. Told me to buy the products and return them on Thursday for the discount.I received several reminders about this discount.I just made my purchase on line.Terrible customer service.
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March 2022 by Ellen Jarrett
I dropped by this store today looking for sunscreen clothing. The young lady who works at Athleta was very helpful and I will be back as soon as there are more summer choices for bathing suits and such.
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October 2021 by Reena Gusick
Great customer service.
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September 2021 by Dalton Projects
I always get excellent service at Athleta in Merchant Square, the staff is really helpful with every need
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June 2021 by Lisa McLean
Love this place for athletic wear. A little pricey but overall good quality
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June 2021 by Diner D.
Leisure wear for the price of Lululemon, and the quality of Old Navy.
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February 2021 by Liat Westerman
Excellent customer service! All of the sales associates were extremely helpful.
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November 2020 by Christa H.
Today was my first time in Athleta! I'm usually a LuLu gal, however, a friend of mine mentioned checking out this store. Holy cow! Loved everything I tried on. The Venice Joggers are very flattering on a curvy figure! I will say it was pricey but the quality of the items are great. The staff was super helpful in suggesting items I might like but not too pushy.
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May 2020 by Aly N.
So I hadn't gone into Athleta since my horrible experience in Jan 2016 in which I wrote the 1 Star review. I also never heard back from anyone from Athleta (& no one else did either so I just figured they just didn't care) Well, June 1st, 2018, my middle daughter & I visited the Grand Opening of Wanderlust Yoga Studio in the Domain. We took a class, & then visited the table that Athleta has set up in their front lobby area. I saw some really nice leggings that I was interested in & we started talking to the sweet woman who was manning the table. I didn't recognize her from my last experience there. She was so sweet, inviting, professional, friendly. I ended up telling her about my last experience & even that I had written a poor review of Athleta because of it. She told me that she was the Community Outreach person & that the woman who rudely tore up my Athleta Pro card was no longer there & that things had changed a lot in the last 2 1/2 yrs. Since Monica was so wonderful, she convinced my daughter & I to give them another try. We were Very sweetly surprised. The new managers & assistant managers were all very mature, calm, friendly, professional, welcoming! They ended up offering me an entire outfit to make up for the horrible experience I had in 2016. They updated my FitPro card (for being an instructor & Personal Trainer). My whole experience was completely different than the previous one. Since then, I & my daughters have gone back, a few times a year (for special sales for FitPros, on holidays like Black Friday, & during the New Year for incredible sales). I love that they are a Certified B Corp, & are all about Women & girls Empowerment #PowerOfShe. Only thing that is discouraging, is my discount is only on full sale items except for maybe once a year. LuluLemon my Sweat Collective discount is Even on sale items! Athleta has also started up a Men's collection, which will be coming out soon (not sure when due to Coronavirus). Thanks to Monica P for bringing me back into the store, & to the new managers for changing the whole atmosphere of this store for the better!
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February 2020 by Shelley L.
Nice location. The store is smaller than the one on north Lamar. I usually love going to Athleta and have a ton of their clothes. Unfortunately, this store was lacking order and the great customer service that the GAP Corp represented in the past. I picked up a jacket on the extra 40% off rack and was ready to purchase it when the lady said it didn't have the extra 40% off. I told her there was another on the rack. So she went over to grab the other one and see. Fist off it's not like I'm lying. The sign said extra 40% off outerwear and it was outerwear. Even though it wasn't ringing up, she didn't apologize the jackets were misplaced and in the past, if that were ever to happen, they'd honor the discount since it was their fault. I would've purchased right then and there and returned again to the store as a loyal customer. They've just lost one today. It's quite disappointing. Bad customer service, super disorganized, unapologetic, and just a mess. Onto Lululemon I go!
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July 2019 by Emily C.
I went to Athleta for the first time today at the Domain, I was always a loyal Lululemon customer, but they didn't have anything good, so I stopped in Athleta! I feel like I've been missing out, the staff is great, the sales are awesome, and there's so many colors! I'll be going in again in the near future.
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May 2019 by Amanda K.
Athleta store is made for someone like me. I love to workout and have a more athletic body. The clothes fit me well and are decently priced. This location is great if you are already in the domain area. I found out recently there is a new location off of Lamar that is closer to me. Overall the staff was nice and helpful.
