-
December 2023 by Greg H
Best dealership in the Atlanta area. ************************************* , *********************** and ************************* went above and beyond to help me complete my deal. They actually arranged delivery of the car to me on Christmas Eve. If you are looking for a a high end, quality vehicle, you should make Atlanta Auto your first and only stop. You will not be disappointed.
-
November 2023 by Yolanda H
A great experience. I have no complaints. I love my truck.
-
November 2023 by Chantia B
Today I bought a 2017 Tesla model X. This makes our 3rd Tesla in our EV Fleet of rental cars placed on the Turo platform. The overall customer service was great. **** was amazing as well as **** and other associates. However, I have to honest because integrity is important to me in customer service. I came with check in hand, needing no financing. We decided to wait two days and was willing to put money down to hold vehicle. Also, we put insurance on the car and filled out paper work. At this time the car wasnt even in our possession because we were waiting on the navy federal check on Monday (today 11/27). Despite our request to use Navys financing we were asked over and over again by multiple people to do in house financing for whatever reason, that was annoying. We felt good about all of our cars having loans in one location but were still asked to just think about the in house financing option. We were even offered $500. We politely declined, and our only request was to have the car detailed while we wait until Monday for the check. We got up early and grabbed check from the bank instead of waiting on the mail to go ahead get the car as promised. We called ahead and asked **** had the car been detailed and he assured us it had, it was NOT! The Tesla seats are a beautiful pop of white and it had stains. These are things that anyone would want fixed when buying a car. My boyfriend and I were confident a dealership who deals with such status as them in Atlanta would stand on business. Unfortunately, we were disappointed. The car was barely washed on outside with what seemed to be a quick run through in a car wash and the inside simply was not touched. I told my **** my nice sales associate that the cleaning team sucked and I could see that it in fact was NOT cleaned in the inside. We left after spending this money only to have my boyfriend take on the responsibility of having someone detail it and fix the chip for our Turo (rental car business). Not happy
-
November 2023 by Morris Management Group
I Met two great people at Atlanta autos. Salesman Marcus Craft and sales manager Lionel. And the rest of the staff seems great also. They both made my car buying experience amazing. I really appreciate you guys for staying on top of everything and helping to make it happen. Lionel keep fighting to make many more deals happen for so many more people. I look forward to buying more cars with y’all in the future. ?
-
November 2023 by Nickey Ussery
I highly recommend this place if you looking for a nice vehicle, and if you come here, ask for my boy, Chauncee got me approved to surprise my wife with a new vehicle in minutes very professional, and made this experience a pleasant one. Definitely will be back here for my next vehicle.
-
November 2023 by china A.
If you are looking for a patient car salesman that knows about his cars. then ask for Marcus.
-
November 2023 by Janet C.
Extremely upset with this establishment. Stay away from Atlanta autos. They will run your credit many times, get approved, and turn around and sell your vehicle to another costumer within the same hour! I spend a whole day trying to close this deal and when we came to an agreement at 7:30pm I was expecting to put my deposit down and sign paper work. Only to find out they sold my vehicle to another person within the same hour! Are you kidding me!! Not only did they run my credit, wasted my time, but I didn't even get an apology. Ridiculous! I've called left a message to speak to the sales manager and no call back! I typically never write a review but in this case I had to. This is ridiculous!
-
October 2023 by La'Shey M.
Updated review regarding my purchase of a 2019 Range Rover Velar from Atlanta Autos in July 2022. Soon after, my truck developed significant mechanical issues.I promptly contacted my sales representative to report a squeaking sound. He arranged for me to meet with Alex, a mechanic tech at Atlanta Autos. During my scheduled visit, Alex attributed the noise to the brakes and scheduled a service for my truck. Unfortunately, the squeaking sound returned after the service, and my father suggested waiting another week. However, the issue persisted, leading to multiple trips back and forth to Atlanta Autos. This was incredibly inconvenient as they seemed to give me the runaround, particularly Alex.Furthermore, I needed more extensive work done on my vehicle and decided to take it to Eurofed Automotive in Buckhead. They informed me that Atlanta Autos should have done both the brakes and rotors simultaneously. I relayed this information to Alex, who performed another diagnostic and reported back to me that I needed new brakes and rotors. This was frustrating because the initial problem had not been resolved, and he mentioned that the rotors were only glazed when he initially misdiagnosed my truck. He suggested I seek a second opinion, which I did, and the diagnostic from Hennessy Land Rover confirmed the need for new brakes and rotors.After providing this diagnostic to Atlanta Autos, they agreed to issue me a refund. However, I was dissatisfied because they had installed aftermarket pads that exacerbated the issue. I had to go through the hassle of obtaining multiple diagnostic checks from different repair shops and dealing with Atlanta Autos' reluctance to take ownership of their mistake.Finally, I had the opportunity to meet Ali, the owner of the establishment. His response was disappointing and arrogant. He suggested that I should be grateful for receiving a refund, despite the numerous problems I encountered. Additionally, I experienced a concerning situation with the finance manager, Jahanzab Shahid, who attempted to add an extra thousand dollars for a GPS system. Thankfully, the manager, Jay Davidson, resolved this issue by providing the system for free.While Atlanta Autos deals in luxury vehicles, I strongly recommend having a comprehensive diagnostic check performed before making a purchase to ensure you're not acquiring a vehicle with immediate, major issues.Also, I've reached a point where I'm genuinely glad that I've been able to investigate my suspicions of being scammed by Atlanta Autos. I've successfully found legal representation for this situation.
-
October 2023 by Reginald Clements
Last year I had the pleasure of purchasing a Jaguar F Pace from Atlanta Autos, and my sales agent Chauncey made the entire process seamless and effortless. Throughout the entire purchasing process, Chauncey went above and beyond to ensure that everything went smoothly. He was prompt in answering my questions, providing detailed information, and addressing any concerns I had. He handled all the paperwork efficiently, making the process hassle-free and stress-free for me.Today I decided to trade in my Jaguar F Pace for a new LC500. Without hesitation, I returned to Atlanta Autos and sought out Chauncey's assistance once again. True to form, he made the entire process effortless. He patiently listened to my requirements for the new vehicle and helped me find the perfect match. His ability to understand my needs and preferences truly made a difference.Overall, my experience with Chauncey at Atlanta Autos has been outstanding. His expertise, professionalism, and genuine care for his customers make him a top-notch sales agent. I highly recommend anyone looking to purchase a luxury vehicle to seek out Chauncey's assistance at Atlanta Autos. He will undoubtedly make the process effortless and enjoyable, just as he did for me.
-
October 2023 by YULIYA MEADOWS
We had the pleasure of purchasing our first Tesla with Chauncey Kuykendall and he made our experience awesome!From the moment I called to asked about the vehicle, until we signed the papers, Chauncey made our experience seamless…And now we are excited to be Tesla owners, Thank you Atlanta Autos!
-
October 2023 by Tammy Tran
So far this has been the best experience I've ever had when it comes to buying Luxury cars! Terry was friendly, very informative, and knowledgeable about the car I wanted to purchase. I did not feel rushed and pushed into making a purchase. Everyone was very friendly and helpful. Sam, the finance manager, was very prompt in processing our paperwork and was very helpful, made me feel at ease with my decision to purchase. Overall it was an awesome experience. Terry checked in on me to make sure I'm happy and satisfied after my purchase. Their luxury car selection is great. I will definitely send my family and friends here for their car needs. Ask for Terry Payne he will take great care of you with your car needs.
-
October 2023 by Lyfe PANDA
Terry Payne and Sam are awesome. They make the car buying experience pleasant. Terry is very knowledgeable with all the cars featured and gives us a lot of valuable insight. Sam made the finance process very pleasant. I would highly recommend you guy to come to them to purchase a car. We drove 1 hr to buy, and they made it worthwhile. Thank you, Terry and Sam.
-
October 2023 by Robert Plant
John Hall at Atlanta Autos is truly exceptional. He’s the best car salesman I’ve ever worked with. What sets him apart is his genuine dedication to finding the perfect car for his clients.One memorable experience with John showcased his commitment. I had specific requirements for my new car, and he patiently listened, ensuring I never felt rushed or pressured.His knowledge of the inventory was impressive, and he went above and beyond to ensure the car met my criteria. John’s professionalism, insightful advice, and genuine care for clients make him a standout in the industry. He transformed a daunting process into a seamless and trustworthy car-buying journey. I highly recommend John Hall to anyone in need of a top-notch car salesman.
-
October 2023 by Crystal B.
Do not buy a car from Atlanta Autos!!! The owner asked me to come in today because of my previous review. They wanted to charge me for repairs they promise to fix prior to purchasing the vehicle. Today the owner agreed to fix with no cost as long as I remove the review. I agreed to remove the review after it's repaired and inspected due to lack of promises the first time. The owner Ali then walked away to assist another customer and said he will not fix my car. This company is untrustworthy and unethical!! Do not buy!!!!!!
-
September 2023 by Hiep N
********************* and *** are excellent. They make the car buying experience pleasant. ***** is very knowledgeable about all the cars featured and gives us valuable insight. *** made the finance process very pleasant. I highly recommend you guys come to them to purchase a car. We drove 1 hour to buy, and they made it worthwhile. Thank you, ***** and ***.
