-
January 2024 by Adrienne
I appreciate the time the vets and techs take to listen and the care they take with my pup who needs special attention.
-
January 2024 by Sonya D. Jones
Great staff. Very professional.
-
December 2023 by Colby Watson
Can't remember if I already did a review but just in case, this place is awesome: When you call there is always someone there to answer and assist you, you don't have to book too far in advance (within reason of course), everyone is super friendly and helpful, and they're great about sending reminders for upcoming appointments/vaccine updates/etc. Above all you can really tell that the staff truly cares about your pet. They don't just treat your pets problems but they actively work towards fixing them if at all possible.P.S: I was a big, blubbering baby when I had to drop our second dog off to be neutered, but I knew how much they love our puppy so it was a huge comfort knowing I left him in the best possible hands ❤️ he was fine of course lol.
-
November 2023 by Sunshine Girl
My dog was experiencing a medical emergency and I rushed him over to Averill and Dr. Doiron Immediately sprung into action! She even helped us transport him to an ER Vet while on oxygen! The Staff is wonderful too! Zoe sat with our dog for over an hour making sure he had his oxygen mask on. Amazing Service! This place is a West Cobb Gem! Glad to have them as a part of our community!
-
November 2023 by K Hackler
Just moved from out of state and feel so fortunate to find a vet who really cares for pets. Everyone was friendly, welcoming, professional and made our pup feel comfortable. Thank you!
-
September 2023 by Roger Farmer
The staff are friendly, informative, and professional. The facility is very clean. They offer a $50 credit for first time clients. I have made this my go to veterinary practice!
-
September 2023 by Jenn Harrison
Amazing experience when I brought my newly adopted dog to Averill. Staff were not fazed when the 65lb dog quietly growled. They took their time and worked within his comfort zone, which was sitting on the bench next to me. Using cheese spray and minimal restraint, my dog quickly warmed to the whole staff. Dr. Hekking explained everything he was doing as he did the exam, eye stain, and vaccine in the room with me. Highly recommend!
-
September 2023 by Casey Kennedy
Great atmosphere and Awesome customer service. I'm very happy with there service
-
August 2023 by Annie W.
I picked up my cat shortly before they closed Monday and didn't have my card to pay so I called the next day and made the payment. They sent me a receipt showing a zero balance. Next day I get a nasty call and text. Apparently they had system issues and they didn't actually submit the payment. I called my bank and they said nothing came through from the vet so I called and gave them the same debit card info I gave them the day before! While I'm on the phone giving them my card info again, I get a text saying they will have to let other vet clinics in the area know I didn't pay if I don't pay it by end of day. Wow, I've been going there for almost 5 years with 4 pets. NEVER again.
-
August 2023 by Patricia Keener
I’m a brand new customer and they treated my very special dog very specially. I’ll bring my other one as well. Super nice staff and doctor! And they think my little boy is as handsome as I think he is. He’s a pitty mix and they dealt with him perfectly and listened to my concerns.
-
June 2023 by Pamela Fab
Wow, AMAZINGFriendly, Good, and Kind people who TRULY LOVE and CARE for animals.Our new vet for life! I was lucky to get my new dog from the Cobb Humane Society. We went to this practice for her initial visit after leaving the Cobb facility. The doctor, his longtime assistant, and the whole staff are excellent. I will also bring my other dog into the practice asap. ** Cobb Humane Society is excellent as well. Always, if possible, adopt it will change your life.... It has mine! Life is Good!
-
June 2023 by Mary McBride
My first impression is how clean the office is! The staff is very friendly and loving towards my pet. The drs are very caring and put us at ease. The communication is amazing; they send follow up emails, call to see how my pup is doing after shots, and the dr himself called to start a plan of action after receiving the test results. We love this place!
-
June 2023 by Danny and Lindsay Sheets
The night before leaving town for vacation we noticed our dog had a puncture wound that would not stop bleeding. The next morning they were able to see us quickly and attend to our dog so he was taken care of before we left town! Thank you guys for your caring staff and seeing us on such short notice!
-
June 2023 by Callie Quinn
I cannot say enough good things about Dr. Hekking. Last year when we had to say goodbye to our beloved girl he was compassionate and understanding. The whole team sent us a heartwarming letter. With our other dog he is fantastic! I recently took our pup in for an annual with my toddler daughter who was a little squirrelly in the office. He let her help him with the check up. We have been so happy here!
-
June 2023 by A
Wow, AMAZINGFriendly, Good, and Kind people who TRULY LOVE and CARE for animals.Our new vet for life! I was lucky to get my new dog from the Cobb Humane Society. We went to this practice for her initial visit after leaving the Cobb facility. The doctor, his longtime assistant, and the whole staff are excellent. I will also bring my other dog into the practice asap. ** Cobb Humane Society is excellent as well. Always, if possible, adopt it will change your life.... It has mine! Life is Good!
