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September 2023 by Eduardo garcia
Excellent!
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July 2023 by Brian Wallace
Just close all your branches already instead of cutting hours. or close some and actually staff the other ones with real hours.
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June 2023 by Amanda Cross
Will be leaving Bank of America because of this branch. A bank/associate error resulted in closing a credit card I really needed and the bank did nothing to help me. I’ve been a client for 7 years and was basically laughed at and belittled.
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March 2023 by Emma Ponder
I don’t understand why your bank does not have drive through teller open at least once per week. I am an elderly lady that does not feel comfortable using the ATM. It is very difficult for me to go inside. I feel certain that you have other older customers that feel the same way. I go past three different banks with drive through tellers in order to get to your bank so I am seriously considering switching to another bank. Thanks
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January 2023 by Reece Chapman
Good service and associates. Great bank with their online banking and app.
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June 2022 by Tom B.
Why is talking to a computer chatbot better for the customer when that decision was made to maximize revenue. Am I a BofA fool? Attention: there ARE other banks!! I think they compete for business and some banks compete for maximum profit. Try the middle road before you lose too many customers!
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July 2021 by Emma Bixler P.
I have been a customer with Bank America for years. I am now considering moving my accounts to another bank since it is very difficult for me to go into the lobby. I am an older lady and do not feel comfortable using the ATM. I feel that it would be beneficial for this branch to have at least one lane for drive through one or two days a week. Thanks for your consideration to this request.
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June 2021 by Carylynn E.
Had an appointment at noon to get something notarized. I got there a little early and the lady said the notary went to lunch since the appointment wasn't until noon. She finally comes back around 12:30 and doesn't get me until almost 12:30. The excuse was that I didn't choose "notary" in the initial request so she wasn't prepared even though I stated notary in the comments. An appointment is an appointment. Them the notary said I wasn't the one that needed a notary, it was the out of state co owner. So I left and called customer service who said both parties needed notarized. It even says it on the paperwork. Been trying to add an out of state person to my account for two months. This is the worst bank ever! Going to Wells Fargo to get my BoA paperwork notarized since this BoA branch seems to be on a different planet.
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August 2019 by Marie Berkshire
Put a hold on a payroll check! WTF. I have been on hold for 20 minutes trying to get it removed.
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December 2018 by P-4
Unlike most BOA centers, this one did open another teller position when the line was long. It's nice that you want to say hello to us, but it's even nicer that you value our time and want to get us out of the door quickly!
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October 2018 by Gene Fox
Worst bank on earth. I imagine they will have to change names soon to revamp their image. Do not bank here.
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July 2017 by Susan Robertson
FYI drive-through is open on Monday and Fridays!! But always call 1st people have a thing about changing their mind!! 😜
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July 2017 by Miriam Argueta
Just stopped by, the drive thru was unforunatly closed and those armored trucks are at the ATM right now so I had to stop in and the tellers were quite friendly and quick.
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May 2017 by Jessica Sykes
Overall I am happy with this bank and the tellers, they are great. However, I don't like that the drive-thru has the light on its during drive-thru open hours but no one is there and even sometimes when you ring the bell no one comes!! Management get it together! I often drive away and rush to another Bank of America after waiting 10 to 15 minutes.
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February 2017 by Bruce Salzinger
Endless hold on phone. Can NEVER speak with anyone.
