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June 2023 by Christopher Hans Niels
Beware of depositing cash at this branch ATM!!! I lost around $50 around 9:50 am on Sunday, June 18th 2023 because the machine did not accept my cash and did not return all of it!! Unbelievable and uncalled for!! Get these machines right!!
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May 2023 by Tiffany Dinsmore
My husband and I have been going to this branch since 2013. We have had multiple accounts here as a family and I’ve even recommended it to a lot of my friends. It was the best bank I’ve ever gone to in terms of customer service until a few months ago. Things have changed drastically and seems to be under new management. All of the people we loved who worked there seem to have left and the new people who have taken over are not very nice. We are starting to think we will have to find a new branch. Maybe even a new bank as a whole. I suggest finding a way to get the old management back, this is not how customer service should be.
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December 2022 by Bama Fan
This is one of the best Customer Service banks that you can be a member of. Stephanie Hawkins is an awesome branch manager and has helped me through many difficult situations. I appreciate Bank OZK because of their value of their customers. They always have time for me despite me being a regular guy! Kudos to Stephanie and team for running a top notch operation and putting customer service as a priority.
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November 2022 by Asif Rana
Best bank in town, the staff are always helpful.
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August 2022 by Debra Mahlstadt
Always pleasant and helpful.
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July 2021 by Shasean K.
I've never been at a bank that would give you a money order, and on top of not give you a money order refusing to open a bank account so you can get a money order. I wouldn't recommend this bank!
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March 2021 by Gran fiesta
Horrible, stole $105 in overdraft charges for a reversed charge. Pressured me to close bank account after concealing financial papers and giving me 1 day to sign, tried to use my parents bank accounts with them to leverage me to not complain about employee. Then their employee told me that he could refund me charged if I had the bank account I was pressured into closing but corporate says they won't refund despite their agents promise. They still refuse to pay me $105 when my whole family has banked with them for over a decade(3 members decade each) and have tens of thousands in their bank. I will get them to pull out the money over the stupidity of trying to keep my stolen money they agreed should be given back but refuse to.
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December 2020 by Ron Ruzic jr
Bank of ozk is a RIP off....no compassion, heartless, thank you for letting la fitness rob me of $75...now I have no food for Christmas, I begged and pleaded, when I said I have no food they hung up on me
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November 2020 by Tyler Henderson
Still can’t walk-in to make bank transactions, will allow you to come in depending on the circumstances.