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March 2024 by Craig Denison
Jennifer was an exceptional help diagnosing and replacing not one but two of my car batteries! Thanks Jennifer!
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February 2024 by dun slav
Last two times an amazing employee helped me with two of our fob keys. She was professional and super efficient in knowing what I needed. I am terrible w names I think it was Eyewin ?? but it’s only a poor guess. Was Sat morning 1/20 where she cut and programmed a new key. Impressive as it’s not easy to do w this car. Thank you so much for being so helpful and spot on!! Fantastic!
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October 2023 by Mitesh Patel
Good price for a car battery, and great service by Casey.
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September 2023 by Linda Kubik
I had the best customer service from your employee today at your East Cobb Marietta location. Jennifer was very understanding and helpful. I would like to give her a huge thank you and recognition for her 5 star service.
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August 2023 by Michael Young
I came to recyle batteries. The staff was friendly but had a surprise charge of $2.50 per pound! This was not disclosed on the website or by the staff until I arrived. While I don't understand some costs are up, this feels like a money grab they way it was handled.
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July 2023 by Michael Hellerstein
Terrible experience here with car key fob replacement. They couldn't get the part themselves so they told me I could order it online and bring it in to be programmed. When I got there, their key machine was not working correctly so they couldn't make the physical metal backup key. The guy told me that he successfully programmed the key fob to start the car but he couldn't get it to work on the doors. Turns out he hadn't even programmed it to start the car - when he tested it he had my original key fob in the car with him so he incorrectly concluded that his new key fob worked. Terrible equipment, terrible training, overall terrible. I would never go here again for a key fob.
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June 2023 by Juraj Zelman
Positive experience, in-store employees friendly and helpful, never received confirmation email for order so 1 star down. Overall good experience.
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June 2023 by Ward Elwood
Service is very hit or miss. I showed up one morning to pickup an online order and the associate couldn’t be bothered. I was told to come back. I wasn’t able to under a week later. That afternoon the associate was extremely fast and helpful even though the battery ordered wasn’t pulled and where it was supposed to be.
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May 2023 by Dmitry Karalov
I ordered a car battery online, used coupon. All was easy and convenient. Boys from the shop installed it. Everything was done polite and professional.
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April 2023 by Julie Murry
The customer service at this location is awful, not only was I not acknowledged when I entered the store, the employee actual broke my watch while attempting to replace the battery and was unable to remove the back off a second watch. To add insult to injury the employee seemed to have a total disregard for what she had done.
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April 2023 by David Smith
Staff at this location are helpful and experienced, as well as selling a wide range electrical products they also undertake small repairs at very reasonable pricing.
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March 2023 by Steve Schnugg
I always have a good experience at this location, but today I had a very helpful clerk that went above and beyond to help me out to my van and even brought back a UPS battery for recycling. Highly recommended business.
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February 2023 by P Real
VERY VERY Long story short, my car wasn’t working properly after the battery was changed. Victor went above and beyond to help make sure was my car was running right. I highly recommend them and to Victor, thank you! I truly truly truly appreciate all you did and Batteries Plus for taking care of me.
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February 2023 by Freddi Keeler
Awesome to recycle batteries. Tge staff here so nice.
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January 2023 by Jason Embro
Great customer service, Patrick was very knowledgeable and made great recommendations for future purchases!
