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February 2025 by Avery Herriott
I went to the store to seek help setting up my new mobile phone as I did not want to make any mistakes. I met Joe a d he was very outgoing and knowledgeable. Joe exchanged the SIM from the old to the new and offered to help transfer data to the new phone. As the battery was dying in the old phone, Joe explained the phone needs to be at least 20% charged so he plugged in my phone and we chatted while the battery recharged. Then Joe started the transfer process for my data and explained how to ensure it got done correctly, which it did. Joe was terrific and I really appreciated his help.
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October 2024 by angela Jones
Just wanted to Thank Jenny again at Boost Mobile. Her great personality, professionalism and excellent personable skills are so appreciated. I was in panic mode when my phone wasn't working due to a malfunction with my sims card. But, Jenny knew exactly what to do. Her knowledge of the product is unmatched. I needed a new phone. Bad!!
And I love ❤️ my new Samsung A15 5g. Boost Mobile! You need to give Jenny a raise! Happy costumer! 😀
Thanks again Jenny! I will be back!
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August 2024 by Nathan Nguyen
Man with glasses was able to help us with both online and in store purchases
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May 2024 by Jonathan Reinhardt
Hands down the best phone store I've been to when it comes to help. I had and horrible experience with Metro PCS over trying to upgrade after being a customer for 2 years. Told the guy about it and what I was looking for. I had to come back the next day because he went to his other store over night and got me a very nice phone for a fair price. The first time I've been to a phone store and felt important. I would try this place if your looking for help switching or getting a new phone.
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March 2024 by Bermarys Vasquez
Good service
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March 2024 by Aranda
Good attention
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January 2024 by Samuel Gomes
Excellent
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October 2023 by Marcia McIntosh
The staff are very helpful.
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October 2023 by Anthony Counce
Great prompt service
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July 2023 by Marjorie Hernandez
Love it..
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November 2022 by Atl Georgia
I had a difficult time starting new service with Boost Mobile. While BM said my phone was eligible to receive Boost Mobile service, the service would not work. We spent several hours trying to get it resolved. Jenny is the manager and she is a sweet lady who is knowledgeable but does not have the authority to fix problems. I had to get in touch with a higher up who was able to rectify the situation. The manager was kind but was not very happy that I had to go above her head to find a solution. There was no “Thank you,” no “Come back and see us,” no “Sorry the situation was not handled more efficiently.”
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October 2022 by Amanda Eva Lee Nogues
Arrived at Boost immediately after Jenny opened- she was still in process of unlocking front door. She was so kind and extremely knowledgeable. She went out of her way to assist me in getting my new phone activated and did so with an amazing attitude! Thanks Jenny! #1 in customer service.
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June 2022 by MEECHEELALA INC
Jennifer is wonderful ❤
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June 2022 by Gerald Hogan
Bad service
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March 2022 by Eva Lee Nogues
Arrived at Boost immediately after Jenny opened- she was still in process of unlocking front door. She was so kind and extremely knowledgeable. She went out of her way to assist me in getting my new phone activated and did so with an amazing attitude! Thanks Jenny! #1 in customer service.
