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March 2024 by Patrick Mosley
Amazing Food and Amazing service. Looking forward to my next trip
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October 2023 by Elizabeth Robinson
Made an appointment online for 10:30 for ear piercing and show up and no one had opened the store. The store opened at 10am per the website and store sign. Great way to lose business.
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March 2023 by Ivy Choi
I went into this Claire’s the other day and I first noticed a smell when I walked in and I didn’t know what it was until I got closer to the person behind the counter and I realized it was coming from her. Besides that she mostly seemed uninterested in helping me and didn’t move from her position behind the counter the entire time and stayed on her phone so I left. I went back today and talked with the a different employee named Dazey about what I was looking for and she helped me and was very polite during the whole interaction.
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March 2023 by Thomas C.
We stopped at Claire's first and got a quote on the earrings that we were interested in at $59.99. We needed 14 karat gold earrings specifically and asked about the different products and that was the price of the one that we were interested in explain to the employee that we were going to shop some other stores and then come back if this was the best option. Palmer returned. The employee made us wait for a parent to arrive and fill out a consent form for an ear piercing when we arrive. The parent wasn't there and it was another 3 to 5 minutes before the parent arrived. Then after the ear piercing, we were then told that the product we were inquiring about what is $79.99. Initially, I was going to tell the lady who is helpful and courteous that she had made a great experience for us. But once we had returned, she took a missile and blew that plane out of the sky. Last time shopping at Claire's.
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February 2023 by jackson nelson
today me and my friend were shopping this employee was watching me he whole time I picked up a lip gloss and put it back and the Employee accused me of stealing when I put it back she was rude to me and kept watching me even thought I was standing there waiting for my friend I was the only non white person there
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February 2023 by Charles Kirk II
Total came to $28 and she said she couldn't give me change for a $50. She seemed lazy and like she just didn't want to work. Not good customer service.
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July 2022 by Alexandra Michelle
The asst manager that did my piercing overcharged me and lied to me. stated id have a 20% off anything in the store w/ the piercing .I was charged full price, on top of that she rang up the wrong piercing, did not fully notice until I left the store. I was charged about $15 over the price, Will be returning for my money because that right there was ridiculous especially being the asst manager, you should know what you’re doing.
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May 2022 by Lenora S.
Rude with the possibility of a smile. I've never Been a retail worker, but I have work the other side of the coin in the service industry. The trick is when you start hating everyone and everything that comes through the door that your servicing, it's time to quit and find another job. I'm not gonna call out the worker here. The truth is is once I served up kindness and compassion and patience at the cash register, the atmosphere of the service starting to change. Went in to help my friend's daughter pick out a birthday present for her 14-year-old friend. We made our way around the entire store and felt comfortable and enjoyed looking at items and picking them up and trying to figure out what would make a good gift. Settled on some new fancy I am an old person don't understand it/scrunchie thing and a cup that look like a strawberry with plastic leaves. Great selection cute store, and very clean. My last word on this is this area is a little uptight and I don't know if you have to walk in like pretty woman at the end of the movie but a lot of the stores are suffering in the customer service department.
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November 2021 by Nicky M
Took my 8 year old here to get her ears pierced for her birthday. One ear was pierced higher than the other one and the healing experience was terrible with the one lower on her ear. Needless to say, we'll have to go somewhere else to get it fixed after it's healed.
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July 2021 by Jean Gottlieb
Clerks are busy...not sure doing what.....
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July 2021 by D. Harris
Thank you so much Crystal for giving us a great experience piercing our baby girl ears. We kept putting it off because I was the nervous parent. But like my husband said it was going to be quick and easy!
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July 2021 by Jeff Davis
Very helpful young lady
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June 2021 by Kelly Wierts
My daughter had her ears pierced here. Sarah and Ashleigh were wonderful. Both explained the procedure and how to take care of them afterwards. My daughter had a great experience!
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April 2021 by Yl Sorrell
Gave 5 stars because I love the store and selection. The only complaint is you need to update your hours online. I was told You close at 8pm but online says 9pm. I rushed to pick what I wanted.
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April 2021 by Amanda C.
My daughter had her ears pierced here today. They could not have been nicer to a very nervous little girl! It was very clean and the process was very easy. They were so gentle and talked my daughter through the whole process. It was amazing. I asked if I could tip them and was told no but that I could go write a review. So here I am. Thank you so much!
