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February 2025 by Lewis Voyles
I have financed many vehicles and a couple of home loans and have had no issues. I recently switched my insurance and used their services to help save nearly 30% off what I had been paying previously. Folks are always helpful and friendly. Will continue to recommend them to everyone!!
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February 2025 by Malcolm Tindall
I went into the branch to open an account after meeting Ms.Tracy at the veterans event. Chloe ended up helping me and was a complete delight to work with. She was knowledgable about the products, friendly, and personable. I look forward to working with the entire LGE staff in the future.
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January 2025 by Nathan Pinder
I open an account with LGE a week ago in hopes of securing a personal loan. The process took longer than expected and I was worried that I was wasting my time but Jason was an excellent representative that continued to work with me and the underwriter until the process was completed. I owe Jason for that. I was not easy to deal with but he never lost patience. Thank you!
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December 2024 by Marisol Bruno
I don’t usually leave reviews but the lever of customer service Jason Prieto from the Fairground branch has provided is review worthy. I appreciate him going above and beyond resolving a couple of issues we were having. We are going through a very important legal process and he was able to help us gather crucial information needed. As well as informed us of other services I can take advantage of being a Lge member. Very informative and patient and has become a good friend in the process.
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November 2024 by Jacob Webb
My banking experience has been exceptional! This bank stands out. Staff consistently greet me by name, showing genuine interest. I enjoy visiting east Cobb and Alpharetta, where the staff, including Oscar, excel. Since 2018, I've banked here. The elegant woman who opened my account at east Cobb, with 15 years of tenure, always welcomes me warmly. I intend to remain a loyal customer.
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November 2024 by Jacques Pierre
The Absolute worst bank to do business with hands down. Half of their of the reps do not actually know the rules of the bank and will keep you misinformed. I’ve been a customer for 6 years and the treatment I’ve received from this bank has been the worst I’ve ever received in my life. Glad to take my business elsewhere.
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October 2024 by T P
Pay attention to the low ratings at this location! Aura is the 1st face you see when walking in. Unfortunately, she is rude, condescending and unprofessional to say least. I bank with Delta Community and they are ALWAYS friendly and welcoming to EVERYONE.
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October 2024 by Fraser Wylie (Wylie's Coyotes)
Been banking with them for years. Requested info on a business account which they explained we cannot do as out of state folk. They then proceeded to close my account effective immediately. All the little things we ignored over the years should have been a clue. Not a agood place to do businees.
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March 2024 by Jessica Lachacz
I had never been to this branch before and needed to deposit some money. I was bummed to see there was no drive thru area but when I walked inside, everyone was extremely kind. It was 4:30pm on a Friday so I was afraid they may be annoyed, but they walked me through how to use the machines and were extremely personable. I thought I should leave a positive review as I saw the ratings before I went and feel my experience was worth sharing! I only put 4 stars because the lack of drive thru options but customer service was great :)
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March 2024 by Jessica Gerke
I had never been to this branch before and needed to deposit some money. I was bummed to see there was no drive thru area but when I walked inside, everyone was extremely kind. It was 4:30pm on a Friday so I was afraid they may be annoyed, but they walked me through how to use the machines and were extremely personable. I thought I should leave a positive review as I saw the ratings before I went and feel my experience was worth sharing! I only put 4 stars because the lack of drive thru options but customer service was great :)
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February 2024 by G E (George Ellenburg)
I was a member of LGE for over 14 years. But for the past several years I had switched to using Georgia's Own as my primary financial institution. When I switched I had left several hundred dollars still in my savings and checking account at LGE for a "rainy day". Imagine my surprise (and my disdain) when I went to close my account only to discover that LGE had stolen my money from my account in the form of charging me an "inactivity fee". This is something I would expect Bank of America to to. Certainly Wells Fargo. Maybe even Truist! But a credit union? I have been using credit unions for over 30 years and this is the first credit union I have encountered that has the balls to charge an inactivity fee to its members. So be warned before you sign up an account here. LGE is more like a bank than a credit union in many ways, and do yourself a favor and check out Georgia's Own where at least they treat you like a member instead of a mark.
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February 2024 by emmanuel Adeyemo
I have to thank Ms. Shana Garrett of LGE credit Union of a wonderful and excellent customer service excellence to us as regards opening account and other financial services renderd to us. She was detailed, quick, on-point, helpful, accommodating, resourceful and great!I have to recommend any potential customers or customers to please always ask of Ms. Shana G. She will give you the best service ever! Ms. Shana, thank you once again. We are grateful and happy! Thanks.
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January 2024 by George Ellenburg
I was a member of LGE for over 14 years. But for the past several years I had switched to using Georgia's Own as my primary financial institution. When I switched I had left several hundred dollars still in my savings and checking account at LGE for a "rainy day". Imagine my surprise (and my disdain) when I went to close my account only to discover that LGE had stolen my money from my account in the form of charging me an "inactivity fee". This is something I would expect Bank of America to to. Certainly Wells Fargo. Maybe even Truist! But a credit union? I have been using credit unions for over 30 years and this is the first credit union I have encountered that has the balls to charge an inactivity fee to its members. So be warned before you sign up an account here. LGE is more like a bank than a credit union in many ways, and do yourself a favor and check out Georgia's Own where at least they treat you like a member instead of a mark.
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November 2023 by Rhonda Fowler
I’ve never called the members number and the first time I need help I get Horrible service. 30+ year customer with LGE who can’t use mobile app due to their incompetent IT department. In the past two days, I’ve spoken to 6 different people in customer service, Reps and Supervisors only for them to say they will call me back, doesn’t happen, or you get disconnected and they make no attempt to call you back. I asked for the CEO, Chris Leggett’s, number and no one knows it either. Isn’t that convenient. Time to move my accounts.
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November 2023 by Melissa Salazar
Horrible experience with this credit union. I got denied a loan for an incomplete application. Mind you, I have left Susan Godbot multiple emails and voicemails asking her where to send my information. Not once did she get back to me. Now I have a hard inquiry on my credit account for no reason. This particular institution does not seem to prioritize effective communication or customer service. Susan Godbot did not once call me herself to address the issue or provide any guidance. This lack of communication has not only resulted in a denied loan but has also caused unnecessary damage to my credit score. It is highly disappointing to experience such a lack of professionalism.
