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February 2023 by Tim T.
Would not correct price of an item that was selling advertised online for their own store. The employee said that there was nothing that they could do. It was the company policy. I only go toThis Walmart a couple of times of year and I guess that's the last time I will ever go back. Do yourself a favor. The store is trashy and dirty. Anyway don't waste your time going.
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February 2023 by jim w.
Anytime I buy more than a dozen items from this store, I can count on one or more items being scanned at a HIGHER PRICE than the shelf price indicates. SO I resort to taking pictures of most items' shelf tag, and calling customer no-service staff over to have them adjust the higher scanned price. This happened last month with a $49.99 item (huge box of doggy pee pads) that actually scanned at over $65.00 a whopping 30% surcharge. CRAZY! (huge price increases) and LAZY (staff not doing their work) and the telling thing is, (yawn) the staff says it happens all the time! Just another annoying customer having the nerve to expect the item's scanned price MATCH THE SHELF STICKER!!!!The next time I have such huge discrepancies, I just might leave all my purchases in the wagon and abandon them. Ice cream and all. Enough is enough!
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January 2023 by Ali A.
Spent 30 minutes on the phone just ringing. No one ever picked up. Called through every department.
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October 2022 by Holly C.
10 self checkout lines open but not a single checkout lane with cashier. I didn't expect to be an employee when I was ready to checkout.
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September 2022 by Piper J.
I walked to both sides of the building to realize that they did not have carts anywhere on either side so I had to walk back out to the parking lot to one of the areas outside to grab a cart which was annoying already THEN when I got inside I realized they literally did not have pretty much any of the items that I was looking for, The shelves were half barren as if they don't have people stocking!? the entire trip was ridiculous I ended up just leaving my cart and walking back out to go to a different store. This is not the Walmart that I usually go to and now I remember why
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June 2022 by Virginia C.
My problem is that I require a scooter since I've had knee and leg problems and can't walk-even with a cane. I cannot get into the bathroom stalls, much less the bathrooms at all with those huge baskets. I sometimes get scooters that are almost out of power or don't work. It looks like the stores don't care about disabled persons at all and I never see any disabled persons working there anyway. The Subway there also charged a tip on my boyfriend's receipt. When do fast food restaurants do this? When they're run by East Indian and M.E.'s from my experience. No one else has done so I'll eat at McDonald's or BK nearby. Even the deli at Publix is better.
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February 2022 by Kai E.
This particular Walmart is by far the nicest looking and possibly the newest in the area. Overall things are usually organized and easy to find. They keep the shelves stocked and the store clean. Their women's bathroom was spotless and had several stalls.Now let's get into where they need improvement. Since the transition to all self check out i thought things were supposed to be easier and quicker to checkout. However, I have noticed the employees that manage the self checkout lanes are less productive and it takes longer to be helped. If things are fine and you don't need an associate, you can get out quickly. On the other hand if you are purchasing alcohol or something that needs approval, I have found myself waiting up to 5 minutes while watching employees have side conversations or even everyone standing there and no one coming to help till I specifically ask for it. The new concept is nice but if you have lazy workers that don't care it makes the Walmart experience just as crappy as before when you had super long checkout lines.
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April 2021 by Eddy H.
I typically purchase holiday merchandise when it goes on sale. For years I've been buying Christmas merchandise and candy after the holidays. I had bought a pair of pajamas for a relative and later found out that I had purchased the wrong size.When I went back to this Walmart, I was told that they no longer allow Christmas returns. This was frustrating because they never put up any signs saying that all sales were final. I now know that if I purchasing any Christmas merchandise after the holidays, then I'm stuck with the item because they won't take it back.Their holiday clearance pricing is also confusing and inconsistent. Initially the signs said 50% off. Later they had 75% off. Rather than being surprised when I reached the register to find out that the items were not really on clearance, I downloaded the Walmart app and scanned all of the items I was interested in.When I scanned the items, I found out that around a third of the items were still at regular price. They were never marked down. Another third of the items were still at 50% off, even when the signs said 75% off. Only a third of the merchandise was actually marked down to 75% off.
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October 2020 by Alexa G.
Excuse my bad language, but if you want slow and shitty experience, shop at this Wallyworld. I will no longer shop here.I recently placed an order online for store pickup for a particular printer at an amazing price. I live about 35 minutes away in Dekalb County and figured it would be good to order ahead. Well big mistake. Got an email stating there's a delay. Ok but why? The email was very vague. I called the store asking for clarity. What I experienced was horrific. I was hung up on 3 times. Now I used to work in customer service at a few call centers, so yes I know what it is like being on the other end. Everytime I called back, I was very calm and professional. Expected the same from the workers. So I called back again asking to speak to a manager (I try not to escalate, but it was needed in this situation). Manager was fine, but never bothered to look into my order saying the item may be out of stock. Why can't these folks do their jobs properly? After this, I will stick to Target. Inventory is up to date and they care about their customers.
